< + > HIMSS 2026 Preview

If it felt like we just attended a massive health IT conferece and now we’re about to attend another one, then you’d be right.  We attend a lot of healthcare IT conferences every year, but there’s nothing quite like the nearly back to back conferences of ViVE and HIMSS.  ViVE 2026 is now in the rear view mirror and next week we’ll be attending the HIMSS conference where we’ll do our best to bring you some of the best health IT content from the event.  We’ll be sharing a number of short videos on LinkedIn from the event, so be sure to follow me, Colin Hung, and Healthcare IT Today on LinkedIn to get the latest updates.  We’ll also be sharing them in articles on Healthcare IT Today in case you miss them.

Along with the videos we’re doing at the conference, we wanted to point you to a number of other places you’ll find us at the event along with some areas, sessions, and meetups that we’re interested in at the event.  Check out our list:

Healthcare IT Today Booth – #6453 – Exhibit Hall Hours
Be sure to come by and say hi to Colin Hung, Brittany Quemby, David Lynn, myself, and the rest of the Healthcare IT Today crew.  We’ll have mutliple video studios set up in the space so you can watch some our interviews live or get a selfie with Colin or Brittany (we know how valuable those are).

This year we’ll also have a new “Innovators You Need to Know” wall in our booth.  On the wall we’re featuring a number of great companies and resources from those companies.  You’ll be able to scan the QR code for each company to gain access to a great healthcare IT resource.  Plus, every form you complete, you’ll be entered to win a Ms. Pac-Man Arcade Machine (or a $500 gift card) along with a number of other Amazon gift cards.  What more could you want than great learning and a chance to win great prizes?  Spoiler Alert: You can start checking out the resources on the virtual version of our “Innovators You Need to Know” list.

Build, Deploy, Transform: UC San Diego Health’s AI Playbook. – Level 1|Room Casanova 501 – Tues 3/10 10:30-11:45 AM
This session may be full with an RSVP required, but we’re excited to see USCD Health’s AI playbook and the work they’re doing together with notable.  I think a lot of people are going to HIMSS to see what’s really working in AI.  This feels like a session that will share that information.  More details>>

Fax Forward: How Agentic AI is Transforming Fax Workflows – Exhibition Main Stage | Level 2 | Hall A | Booth 270 – Tues 3/10 11:40-12:10 PM
Fax is still one of the most popular forms of interoperability.  However, fax is no longer that old machine in your medical records office.  I’m interested to see how Documo is applying agentic AI to fax workflows to make it so much more than fax.  More details>>

Healthcare IT Today and Swaay.Health Meetup and Picture – Healthcare IT Today Booth #6453 – Tues 3/10 12:30 PM PT
The number one question we get before a health IT conference is – Where are the Healthcare IT Today and Swaay.Health communities planning to meet up?  We’re planning to do our annual HIMSS picture with the Healthcare IT Today and Swaay.Health comunities on Tuesday 3/10 at 12:30 PM PT at the Healthcare IT Today Booth #6453. We hope you can join us to connect with your peers. More details>>

The Future of MEDITECH Expanse as a Platform for Innovation – MEDITECH Booth #5031 – Tues 3/10 1:30-1:50 PM
This session has two of my favorite people to listen to.  MEDITECH Senior Director of Interoperability Mike Cordeiro will join Augusta Health Vice President and CIO Leigh Williams for this discussion at the MEDITECH booth #5031.  If you’ve read Healthcare IT Today, then you’ve probably seen both of these people before.  I’m excited to learn from them.  More details>>

From Image to Insight: Clinical Edge AI in Practice – Dell Technologies Booth #2531 – Tues 3/10 2:00-2:45 PM
We’re excited to again be doing meetups with Dell Technologies at HIMSS26.  For this meetup, we’ve partnered with NVIDIA along with a stellar panel of experts.  They’re always a lively discussion with some of the smartest and most interesting people in the industry.  Stop by and become part of the discussion.  We have some amazing c-level executives and industry experts that are going to be talking about one of the hottest topics at HIMSS: Clinical Edge AI in Practice.  More details>>

Transforming Workflows: AI and HPC for Efficient Healthcare Operations – Dell Technologies Booth #2531 – Tues 3/10 2:00-2:45 PM
This is our 2nd meetup with Dell Technologies at HIMSS26.  For this meetup, we’ve partnered with AMD for a great discussion with a true panel of experts.  They’re always a lively discussion with some of the smartest and most interesting people in the industry.  Stop by and become part of the discussion.  We have some amazing CIOs and industry experts that are going to be talking about an important topic at HIMSS: AI and HPC for Efficient Healthcare Operations.  More details>>

Value-Based Care Pioneer Shares Its Secrets – Level 3 | Murano 3304 – Wed 3/11 3:30-4:00 PM
Everyone has been talking about the shift to value based care for a long time.  I’m excited for this session where they’re going to share what’s really happening.  At the PointClickCare user conference I saw first hand how much PointClickCare was doing to support the shift to value based care.  Plus, Robin Roberts is one of the best government regulation people out there.  More details>>

SMS Text Reminders Improve Medication Adherence for High-Risk Patients – Level 5 | Palazzo D – Thurs 3/12 8:45-9:15 AM
I’ve always been fascinated by the power of the simple text message.  Sometimes we overthink what’s required to engage a patient.  The right text message can be so powerful.  That seems to be what we’ll learn about in this session.  Plus, I’m interested to learn about their use of the DrFirst prescription engagement services that are embedded in MEDITECH.  Nothing like a beautiful workflow that’s integrated seamlessly.  More details>>

Aligning Clinical and IT for Multi-Site Virtual Nursing Success – Level 3 | San Polo 3501A – Thurs 3/12 2:00-3:00 PM
In so many areas, there are literally just not enough nurses to provide the care that’s needed.  This session looks at a wide variety of virtual nursing options from Caregility that were implemented.  This feels like a preview of the future where we make the nurses and other staff in our organizations more efficient.  I look forward to learning some of the nuances of this effort.  More details>>

Various Focus Areas
I’m also always interested in the various focus areas that HIMSS has in the exhibit hall.  The startup area looks a little smaller than usual this year, but I always find startups interesting.  I’m quite interested in the Business Operations pavilion on the show floor as well.  That seems to line up nicely with healthcare organizations’ theme of needing a clear ROI and business case to implement IT.  Colin will be particularly excited to see the large Patient Experience and Wellness area.  They included the Puppy Park in that area which I think many will find appropriate.

#HIMSS26 Hashtag
Do hashtags matter at events now?  It used to be a really big deal to follow the hashtag at an event.  You could almost be in a session without actually being there since people shared on the hashtag so much.  Is that true now?  Looks like the official hashtag is following their previous approach and will be #HIMSS26  Be sure to follow that for much of the content we share.

I could keep going with the list of things happening at HIMSS 2026.  That’s enough for now, but I’d love to hear what’s on your dance card at HIMSS 2026.  What sessions are you most excited about?  Who are you most excited to meet.  Let us know on social media.

< + > ViVE 2026: From Big Ideas to Real Accountability

The following is a guest article by Amy Oliver, Founder & Healthcare Growth Connector at Azul Heart

Last year after ViVE, I wrote about big ideas, bigger connections, and a winter snowstorm warning. The energy in 2025 felt expansive…almost giddy at times! It felt like a peak moment where the industry decided AI was going to change everything and we were lucky enough to be in the room when it happened. We heard about physicians getting time back, even some choosing to not retire because of new ambient technology. For once, healthcare felt ahead of the curve.

This year felt different. Not less ambitious. Not less innovative. Just…optimistically serious in a prove-it-to-me-way.

And as I reflected on what all has transpired since February 2025, a few things stood out.

The Margin Reality

First, the administration passed legislation that significantly tightened (read: gutted) Medicaid reimbursements. Whether you refer to it as the “big beautiful bill” or something else, the reality is the same: when reimbursements tighten, everything shifts. Rural hospitals and safety net organizations feel it first. And gradually, the financial pressure means a dark cloud looms over nearly every technology conversation.

Second, the margin conversation has become unavoidable. Inflation didn’t miraculously reset, tariffs disrupted the global economy, and workforce costs didn’t normalize. Boards are asking harder questions, and CFOs are sharpening their already-very-sharp pencils. The bar isn’t, “Is this innovative?” It’s “Show me the operational impact and the hard ROI.”

And of course, third: it’s still all about AI. But AI isn’t the shiny object anymore… it’s a core part of infrastructure. And when something moves from “cool demo!” to “core functionality,” the implications touch everything: workflows, governance, rural access, cybersecurity, staffing models, revenue cycles, and even how health systems define growth.

From “Theatrical Innovation” to Intelligent Systems

In the intelligent health system session with leading health systems SSM Health, Encompass Health, and Inova; no one debated whether AI belongs in health systems. The conversation was about what makes a health system intelligent, and how everything needs to shift (including mentality, approach, systems, workflows, and even “spaghetti!”) to support the intelligence.

I heard a new-to-me phrase, “theatrical innovation,” and what a great description for solutions that don’t do much other than look pretty and shiny (or, alternative phrase: smoke and mirrors).

Rusty Yeager from Encompass talked about systems that can sense and respond, not just report. He described their mantra: standardize the process, automate the process, get data at scale, then scale the business. Because of that discipline and leadership, they can stand up a new hospital in 8-12 months and have it operate just like the other 170+ locations: same KPIs and same performance expectations. Flashy innovation has its place. At its core, intelligence is smart, repeatable execution.

There was also talk about standardization as consistency. Matt shared how their approach means patients receive the same predictable experience, regardless of where they enter Inova. Saad from SSM talked about positioning organizations at a foundational level to take advantage of what the industry doesn’t even know is coming next.

If 2025 was about what AI could do, 2026 is about what it has actually delivered, and which organizations will redesign care because of it.

From Efficiency to Expansion

The numbers I’ve heard recently aren’t theoretical. Patient outreach programs that historically converted in the single digits are now seeing engagement rates close to 30% using AI. A dietitian screening platform finds patients at-risk for malnutrition, leading to an increase in diagnoses of 39% and reducing length of stay. Another system increased patient contact volume so dramatically that they had to hire additional staff. Not because AI replaced humans, but because it unlocked demand that had been sitting dormant.

AI in 2026 means documenting the visit and finding the patients who never scheduled their visits.

There’s still discussion about time savings for clinicians, and that remains critical, but the conversation has expanded beyond efficiency into system capacity. It’s about reaching more patients without proportionally increasing staffing, and identifying care gaps that previously went unnoticed or were simply too under-resourced to close.

On another panel, we heard about a heat wave in New York last summer. A Medicare Advantage plan used AI agents to call 16,000 members during the hottest hours of the day, assess risk, and arrange transportation to cooling centers. Manually, that would have required thousands of people and millions of dollars. Instead, it created proactive outreach capacity at scale that would have been impossible to staff manually.

That’s not just cost avoidance; it’s proactive outreach at scale, addressing social determinants of health, and reaching patients who otherwise might have ended up in an ER. Gold medals all around, continuing the Olympic theme from John and Colin’s latest Healthcare IT Today pod!

Dr. Sarah Matt writes in The Borderless Healthcare Revolution that care is no longer confined by buildings or geography. Sixteen thousand outbound calls in four hours is exactly what borderless care looks like.

Inside the patient visit, ambient technology is moving beyond documentation. Real-time context from the record can surface care gaps or flag prior authorizations before patients even leave the room. Instead of “we’ll let you know,” it becomes “we already checked.” Resolving these tasks in the moment improves experience, supports outcomes, and protects revenue.

Earlier in the week, a CIO noted that for decades, hospital revenue growth and operating expense have moved almost in perfect correlation: add a billion in revenue, add a billion in cost. That equation has felt immovable. AI, implemented intentionally, may finally give organizations a lever to bend that curve.

Governance is Not Optional

Expansion brings risk.

I had lunch with a Bluebird Leader friend who works with a governance and risk platform, essentially AI monitoring AI. It sounds abstract (even “meta?!”) until you think through the questions it raises: Which AI tools are actually being used? Which are underutilized because training (whether LLM or staff) wasn’t sufficient? Which are being used in ways they shouldn’t be, introducing privacy exposure or compliance risk?

If AI is infrastructure, organizations need visibility into their AI ecosystem: what’s embedded, what’s shadow IT, what’s redundant, and what’s flat-out risky.

And it’s not just internal governance. Washington D.C. has entered the chat.

I met someone from HHS and joked, “Pretty quiet in DC these days, huh?”

As AI moves from documentation support to direct patient interaction, the legal exposure shifts. When AI advises a patient, triages risk, or recommends follow-up, the liability question isn’t theoretical anymore. Provider organizations, hopefully along with their vendor partners, are thinking about both innovation and protection.

That’s why the work from the CHIME policy team matters, and the team reiterated how important industry self-governance is. Clear principles around safety, transparency, data protection, and provider accountability are the difference between responsible scale and reactive regulation.

States are drafting approaches, and federal conversations are evolving. If the industry doesn’t define the guardrails thoughtfully, someone else will.

Brains Before Bots

As organizations bring these lessons back home, there will be temptation to layer AI onto yesterday’s processes and call it transformation. That’s incremental.

Real redesign challenges staffing models, rethinks call center strategy, reshapes internal teams, and questions whether “next best action” is enough when multiple actions can be completed in a single interaction. Governance must mature, leadership teams will think bigger, and creative operating models must evolve just as quickly as the technology.

Everything, from compliance to care delivery to internal culture, must keep pace.

As Rusty Yeager, the 2025 CHIME CIO of the Year, said during the panel, “You cannot outsource your brain.”

I ran into him later that evening and we laughed about how he wanted to land on something strong and memorable. It worked, and his line stuck.

AI can expand reach. It can close care gaps. It can reduce friction and bend curves. But judgment, accountability, and responsibility remain human work.

The brain still belongs to us.

Less Theater and More Throughput

This was my fourth ViVE. The first year, I mostly moved from session to session, absorbing as much as I could, wondering why everyone was so busy and what they were building and debating. This year, I found myself in fewer sessions and more conversations: hallway chats, quick lunches, exhibit hall walks, late-night reflections and ideas. The shift just wasn’t just in the industry. It was in me.

The ideas are still big. The connections are still bigger. But the expectation now is execution. And to me, that feels like the real revolution: less theater, more throughput.

< + > This Week’s Health IT Jobs – March 4, 2026

It can be very overwhelming scrolling through job board after job board in search of a position that fits your wants and needs. Let us take that stress away by finding a mix of great health IT jobs for you! We hope you enjoy this look at some of the health IT jobs we saw healthcare organizations trying to fill this week.

Here’s a quick look at some of the health IT jobs we found:

• Administrative Director of Behavioral Health – Renown Health
• Provider Enrollment & Productivity Specialist – Onvida Health
• Community Health Program Manager – Lee Health
• HIM Coordinator Priority Health – Corewell Health
• Executive Director Access Optimization and Technology – Cleveland Clinic
• Health Plan Management Associate – Teladoc Health
• Healthcare Analyst II – Medica
• Vice President, Clinical Informatics, Ambulatory and Diagnostic Services – Covenant Health
• ROI Medical Records Specialist – MRO
• Market Manager IT RHT Physician Enterprise-Houston – CommonSpirit Health
• Senior Director, Digital Governance & LMR Lead – Bayer
• Healthcare Coordinator – PDS Health
• Health Information Management (HIM) Specialist Medical Records Specialist – Chrysalis Health
• Medical Management Specialist I – HMSA
• Clinical Billing Specialist – UPMC
• Operations and Health Policy Analyst – LMI
• Chief Digital & Information Officer-Health System – Loma Linda University Health
• Sr. Director, Cloud and Infrastructure Transformation – Pfizer
• Chief Information Officer Galen College of Nursing – HCA Healthcare
• Cybersecurity Manager of Risk – Ascension

If none of these jobs fit your needs, be sure to check out our previous health IT job listings.

Do you have an open health IT position that you are looking to fill? Contact us here with a link to the open position and we’ll be happy to feature it in next week’s article at no charge!

*Note: These jobs are listed by Healthcare IT Today as a free service to the community. Healthcare IT Today does not endorse or vouch for the company or the job posting. We encourage anyone applying to these jobs to do their own due diligence.

< + > ViVE 2026 Part 3: The Conversations That Mattered

Last week, Healthcare IT Today was on the ground at ViVE 2026!

ViVE has quickly become one of the most dynamic events in digital health, bringing together health system leaders, startups, investors, innovators, and executives to shape the future of healthcare.

With thousands of attendees, packed sessions, and nonstop conversations happening across the show floor, it’s where strategy meets innovation.

Throughout the conference, we sat down with executives, founders, and health IT leaders to capture their perspectives on AI, governance, workforce strategy, compliance, data quality, behavioral health, and more. Plus we’re covering the big announcements making waves at the event.

Check out some of of the conversations making waves from ViVE 2026:

Kris Nessa, CTO – Healthcare at SHI International

Scott Arnold, Executive Vice President and Chief Digital and Innovation Officer at Tampa General Hospital

Tammy Cress, Senior Vice President, Clinical Solutions & Innovation at Teladoc Health

Robin Goldsmith, Vertical Domain Lead, Healthcare and Life Sciences at Verizon

Jay Lyonett, SVP of Growth at Artisight

Ellen Wagner, Vice President of Operations at Town Square Health

Adam Farren, CEO at Canvas Medical

Farid Agahi, Director, Healthcare Strategy & Solutions at Omnissa

Aaron Bours, Chief Marketing Officer & Founding GTM at Hyro

Chris Pace, VP of Healthcare Industry at SearchStax

Thanks to everyone who participate and be sure to check out Part 1 and Part 2 of videos we did at ViVE 2026.

 

< + > How Intelligent Interoperability and AI Are Redefining Tech Equity in Healthcare at HIMSS26

The following is a guest article by Rachel Wilkes, Associate Vice President at MEDITECH

As the healthcare community converges in Las Vegas for HIMSS26, the industry’s focus has evolved from merely exchanging digital records to the far more sophisticated goal of intelligent interoperability. The core objective is to dismantle data silos and leverage advanced technologies, such as artificial intelligence, to interpret it and ensure it is equally accessible to every clinician and patient, from urban medical centers to rural community clinics.

What is intelligent interoperability?

This year, MEDITECH is showcasing how the Expanse EHR serves as a foundation for digital success by harnessing interoperability and AI-driven innovation to transform data exchange and care delivery and empower patients to become active stewards of their health data.

Visitors to MEDITECH’s Interop+Smart Experience Pavilion, booth #12623, will learn how interoperability is more than a regulatory requirement — it’s a catalyst for change.

For patients, intelligent interoperability means empowerment. This includes more convenient access to their records, improved coordination with their care teams, and better understanding and self-management of their conditions and treatment plans — regardless of where care is received.

For clinicians, it means efficiency—with better access to longitudinal patient records, dynamic insights within their native workflows, and the guidance they need to drive measurable improvements in care.

And for health systems, it means sustainability, by removing barriers to data sharing, improving operational efficiencies, and enabling data-driven population health management.

In the Interop+Smart Experience Pavilion, MEDITECH and its partners will follow a patient journey to demonstrate how connected workflows seamlessly dissolve data silos and bridge geographic gaps among all stakeholders.

Additionally, MEDITECH and healthcare leaders will present each day at the Interop+ Smart Theater, highlighting how intelligent interoperability strengthens payer-provider partnerships, ensures rural health systems stay connected, and leverages ambient listening to boost revenue cycle efficiency — all while keeping the focus on the patient.

Finally, MEDITECH will host a series of interoperability-focused ‘Lunch & Learn’ sessions on Thursday in HIMSS booth #5031. From 12:15 p.m. – 12:35 p.m, MEDITECH Interoperability Product Manager Allison Pallatroni will join Emanate Health Corporate Director, Enterprise Applications, Tito Perez for a discussion on Intelligent Interoperability in Action. They will discuss how Emanate Health and other customers are using MEDITECH’s Traverse Exchange data exchange network to reduce clinician burden and drive coordinated, measurable patient outcomes. Then, from 1 p.m. – 1:20 p.m, MEDITECH will highlight how app developers can design patient-centered solutions that leverage MEDITECH Expanse as a platform for innovation in the session, Create, Share, Grow with Greenfield.

How is patient data turned into insight?

Data retrieval is only the first step; the real power lies in making it actionable. This is precisely where Interoperability and AI intersect to drive the future of modern care.

In HIMSS booth #5031, MEDITECH will showcase how its AI solutions are designed to elevate the entire care experience — from reducing clinician burden and actively engaging patients to supporting health system operations and revenue generation. MEDITECH’s approach ensures equitable access to sustainable, scalable AI, easing the load for clinical and operational staff while always maintaining a “human in the loop” for control over decision-making.

MEDITECH will offer a series of interactive ‘Lunch & Learn’ sessions on Tuesday, focused on successful AI use cases and development efforts. From 12:45 p.m. – 1:05 p.m, MEDITECH will present on The Intelligent Application of AI and how the Expanse platform uses AI to turn complex data into timely, actionable insight. MEDITECH Associate Vice President Rachel Wilkes and Aga Khan University Chief Data Innovation Officer Farhana Alarakhiya will discuss how Expanse empowers clinicians with automated tools that reduce documentation fatigue and support decision-making, clearing the path for improved patient care.

Then, at 1:30, MEDITECH Senior Director of Interoperability Mike Cordeiro will join Augusta Health Vice President and CIO Leigh Williams to discuss the future of MEDITECH Expanse and how it provides a foundational platform for innovation.

Wednesday Lunch & Learn sessions will also include examples of using AI to empower patients (12:15 p.m. – 12:35 p.m.) and improve clinician efficiency (1 p.m. – 1:20 p.m.).

How do you drive tech equity in rural health communities?

As rural health systems continue to experience mounting cost pressures from reimbursement cuts to resource shortages, having intelligent and interoperable solutions can provide a path to fiscal sustainability and help them maintain independence. By breaking down data exchange barriers with larger tertiary facilities and referral partners, rural health facilities attain a more complete, longitudinal patient record. This empowers them to effectively manage patients’ chronic conditions and prioritize community wellness. MEDITECH is committed to providing equitable access to advanced AI solutions, similar to those used by large integrated delivery networks, to help rural health systems overcome staffing shortages. By automating mundane tasks, AI empowers clinicians to focus on practicing at the top of their license while equipping operational and financial staff with powerful tools to efficiently reallocate staffing and maximize revenue.

As a leading EHR for rural health systems, MEDITECH customers continue to leverage data-driven strategies to improve outcomes, with several rural health customers sharing their successes through HIMSS educational sessions. These include:

• Bridging Disparities through Case Management on Tuesday at 2:15 p.m., Level 5 – Palazzo C. Bothwell Regional Health Center will showcase how it leveraged data-driven, community-based strategies to successfully reduce disparities and create sustainable pathways for healthier, more resilient communities.
• Prescription for Wellness: Strategies to Retain, Recruit, and Support Nurses on Tuesday at 2:15 p.m., Level 3 – San Polo 3404. Morris Hospital & Healthcare Centers developed a robust wellness program that focuses on employees’ health inside and outside the workplace, significantly reducing turnover rates.
• Rural Population Health: Data Insights Drive Enhanced Outcomes and Cost Savings: on Wednesday at 3:30 p.m., Level 5 – Palazzo D. Bingham Healthcare demonstrates that rural challenges — often characterized by limited resources — can be overcome with patient-centered, data-driven strategies that enable expanded preventive care and strong financial performance.
• Short Message Service Text Reminders Improve Medication Adherence for High-Risk Patients on Thursday at 8:45 a.m., Level 5 – Palazzo D. Magnolia Regional Health Center shares how it uses post-discharge interactive SMS reminders through the DrFirst prescription engagement solution to significantly improve medication adherence in high-risk populations, thereby reducing hospital readmissions.
• Healthcare Innovations Can’t Be Borrowed, They Need to Be Built on Thursday at 10:15 a.m., Level 3 – Murano 3304. The Aga Khan University Centre shares how they are redefining innovation in East Africa through locally sourced, context-rich, real-time data to drive equitable and transformative care.
• A Rural Health System’s Leapfrog Improvement Using Smarter Medication Guidance on Thursday at 2 p.m., Level 3 – San Polo 3404. Mary’s Healthcare provides a case study in clinical excellence, showcasing the strategy that improved their CPOE performance and Leapfrog Safety Grade while simultaneously reducing alert fatigue.

The future of healthcare depends on intelligent connectivity — where AI, interoperability, and human-centered design come together. By visiting MEDITECH’s booth #5031 and the Interop+Smart Experience Pavilion booth #12623, attendees can witness how these tools are finally converging to ensure that data truly works for everyone.

Visit MEDITECH’s HIMSS26 event page for the latest updates and session times.

MEDITECH is a proud sponsor of Healthcare Scene.

< + > Pivot Point Consulting Acquired by Innovative Consulting Group | RevSpring Acquires TrustCommerce

Check out today’s featured companies who have recently completed an M&A deal, and be sure to check out the full list of past healthcare IT M&A.

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Pivot Point Consulting Emerges as a Unified Healthcare IT Powerhouse Following Its Acquisition by Innovative Consulting Group

SV Health Investors, Health Enterprise Partners, and Petra Capital Partners Back Transaction

SV Health Investors, Health Enterprise Partners, and Petra Capital Partners today announced that Innovative Consulting Group, a portfolio company of SV Health Investors, has acquired Pivot Point Consulting, which has been divested from Highspring. Highspring will continue to operate as an independent organization following the divestiture of Pivot Point Consulting. The transaction unites two leading healthcare IT services firms to create a scaled transformation platform designed to help healthcare organizations navigate disruption and accelerate innovation.

The combined organization will operate under the Pivot Point Consulting brand — delivering expanded capabilities across Managed Services, Strategic Advisory, and Talent Solutions to providers, payers, life sciences, and healthcare technology organizations.

“Being named #1 Best in KLAS: Managed IT Services for four consecutive years and ranking #2 in Technical Services in 2026, reflects the trust healthcare organizations place in our ability to deliver consistent, measurable outcomes,” said Rachel Marano, Founder & Managing Partner at Pivot Point Consulting. “Our Managed Services model, combined with strategic advisory and talent solutions expertise, creates a unified operating framework that stabilizes IT environments while accelerating outcomes. By bringing together complementary capabilities with Innovative Consulting Group and the backing of experienced healthcare investors, we are expanding our ability to help clients navigate pivotal moments and ignite new possibilities for transformation.”

“Innovative Consulting Group has built its reputation helping executive teams navigate healthcare’s most complex strategic initiatives,” said Dave Dyell, Managing Partner at Innovative Consulting Group. “Joining forces with Pivot Point Consulting allows us to integrate our deep strategic advisory services with their proven, #1 Best in KLAS: Managed IT Services platform, which was the driving force behind our acquisition. Together, we can help healthcare organizations not only define transformation priorities, but also sustain and optimize them — aligning strategic vision with operational stability, performance improvement, and measurable outcomes.”

Marc Hirshfield, Managing Partner at Innovative Consulting Group, added, “One of the most compelling aspects of this partnership is the shared commitment both firms have to culture, people, and client relationships. Innovative Consulting Group and Pivot Point Consulting have each built organizations grounded in trust…

Full release here, originally announced February 17th, 2026.

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RevSpring Acquires TrustCommerce, Expanding Integrated Payments and Delivering End-to-End Payment Visibility Across Healthcare

Centralized Platform Will Drive Continued Innovation in Financial Engagement While Simplifying Payment Operations

RevSpring, a Frazier Healthcare Partners portfolio company, has acquired TrustCommerce, a portfolio company of Waud Capital Partners and a leading provider of end-to-end integrated healthcare payment and security solutions. Building on RevSpring’s Best in KLAS patient financial experience foundation, the combined company will accelerate innovation in financial engagement and integrated payments, helping provider and payer organizations simplify payment complexity, consolidate vendors, and improve operational control from transaction through reconciliation.

“This acquisition expands the scale of our platform and enhances our capabilities in integrated payments,” said Scott MacKenzie, Chief Executive Officer at RevSpring. “For providers and partners, the benefit is clear: fewer disconnected vendors, simpler reconciliation, and a more unified payments foundation, while preserving flexibility and choice in existing banking and merchant relationships.”

RevSpring plans to integrate TrustCommerce’s enterprise gateway connectivity and extensive integrated payments footprint with RevSpring’s payments and financial engagement platform to help organizations unify payment operations and improve results across the revenue cycle.

“Integrated payments transform fragmented transactions into a cohesive, end-to-end financial platform, with clearer paths and fewer gaps,” added Anthony Lucatuorto, Chief Executive Officer at TrustCommerce. “Together with RevSpring, we can help providers and partners simplify payment workflows, expand processing flexibility, and achieve greater operational visibility through a single, integrated solution.”

“TrustCommerce and RevSpring bring deep healthcare experience across the ecosystem, from the nation’s largest health systems to independent practices, along with strong channel partnerships and integrations into leading electronic health record (EHR) and practice management systems,” noted Steve Callis, President of Payments at RevSpring…

Full release here, originally announced February 20th, 2026.

< + > The Healthcare IT Olympics – Healthcare IT Today Podcast Episode 187

For the 187th episode of the Healthcare IT Today Podcast, sponsored by Swaay.Health, we are doing an Olympics-inspired episode, looking at Healthcare IT! We kick this episode off by debating what 3 healthcare IT challenges would be on the podium right now. Next, we talk about what Olympic medal would be given to health IT if one existed. Then we take a look at all of the Olympic sports to pick out which one best represents what it’s like in Healthcare/Health IT right now. Lastly, we conclude this episode by discussing when it is and isn’t great to win a healthcare IT contract, just like how winning the Olympics is a huge deal for a city, but can also be a financial challenge too.

This week’s episode is brought to you by Swaay.Health! If you are in healthcare marketing, PR, communications, or patient experience at a hospital, clinic, payer, health IT company, or agency, you need to be at our Swaay.Health LIVE 2026 event, April 29 to May 2 in Foxborough. It’s the premier event to learn, network, and get energized. Head over to Live.Swaay.Health to learn more!

Here’s a preview of the topics and questions we discuss in this episode:

• What 3 healthcare IT challenges would be on the podium right now?
• If there were an Olympic medal given to health IT, what would it be?
• What Olympic sport best represents what it’s like in Healthcare/Health IT right now?
• Winning the Olympics is a big deal for a city, but it can often be a financial challenge too. When is it great and not so great to win a healthcare IT contract?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

• Apple Podcasts
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• Spotify
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