Friday, May 15, 2026

< + > “Healthcare Data Sucks” Song – Fun Friday

Happy Friday everyone!  That means it’s time for another Fun Friday.  I’m always a sucker for a funny health IT music video.  That’s what CognomIQ has put together with their song “Healthcare Data Sucks.”  Feels like this is one of those amazing AI song generators, but it’s quite catchy.  I’m fascinated by them calling out other vendors in it as well.  Not sure if that’s a good or bad marketing strategy.  Either way, the video is entertaining for those #HITNerds like myself.

Thanks everyone for coming by.  We’ll be back next week with more great healthcare IT contnent.



< + > Building Companies at the Edge of Science and Market – Life Sciences Today Podcast Episode 61

We’re excited to be back for another episode of the Life Sciences Today Podcast by Healthcare IT Today. My guest today is Jennifer Ernst, Co-Founder and CEO at Valion Bio (formerly Tivic Health). Ernst has built companies at the intersection of breakthrough science and market opportunity — from Xerox PARC’s open innovation lab to printed electronics to bioelectronic medicine.

As Co-Founder of Valion Bio, she took a handheld neuromodulation device from idea to FDA clearance in three years for under $3M, took the company public on Nasdaq, and executed a bold pivot into biopharmaceuticals. 

In this episode, we dig into the hardest question in neuromodulation today: getting FDA approval is like base camp at Everest, and getting paid is reaching the summit — how do you get from base camp to the summit? And Ernst shares her remarkable journey from Xerox PARC to pioneering bioelectronic medicine — and what it really takes to build a business in neuromodulation.

Check out the main topics of discussion for this episode of the Life Sciences Today podcast:

  • I think you’re the only person I know in the Life Sciences industry who has done devices and technology, and then pivoted from devices to biologics. Tell us about your journey. How did you make those transitions?
  • Is Valion Bio in good hands now that you’ve transferred over?
  • How many products does the company have in the portfolio right now?
  • For neuromodulation, getting FDA approval or doing a pivotal trial is like base camp at Everest — to get to market, you need to get all the way to the summit. How do you go from the base camp to the top of Everest?
  • The discourse in the public, on social media, and in the industry is that recruiting is a big problem. This seems to be true for certain areas of oncology, but not true for anything related to what you have done and chronic conditions. What do you think of that?
  • I saw an article out of the Weizmann Institute that claimed that they didn’t like Chinese Medicine, but Traditional Chinese Medicine has its own take on the body’s electrical signals. What do you think?
  • What do you think is the biggest anti-pattern in the neuromodulation/neuroscience space today?
  • What is next for you?

Subscribe to Danny’s newsletter to get strategic patterns for life science leaders building a defensible business.

Be sure to subscribe to the Life Sciences Today Podcast on your favorite podcasting platform:

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on Healthcare IT Today. As a former pharma-tech founder who bootstrapped to exit, I now help TechBio and digital health CEOs grow revenue—by solving the tech, team, and go-to-market problems that stall your progress. If you want a warrior by your side, connect with me on LinkedIn.

If you work in Life Sciences IT, we’d love to hear where you agree and/or disagree with our takes on health IT innovation in life sciences. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!



< + > Healthcare Execs Under Siege Due to Ransomware Attacks

A Look at the Causes and How Unstructured Data Management Can Help

The following is a guest article by Krishna Subramanian, Co-Founder and COO at Komprise

Healthcare organizations have perennially been prime targets for ransomware. Patient records contain valuable personal and financial data. Hospitals also run critical services that cannot tolerate downtime. 

Ransomware in healthcare is becoming more pervasive and frighteningly commonplace. According to a Censuswide survey from 2025, 77% of healthcare organizations were targeted with ransomware in the past 12 months, and 53% of those attacks were successful.

Attackers continue to get better all the time, no doubt aided by AI, yet we can’t ignore the role of exploding, unmanaged, unstructured data across modern healthcare environments.

Clinical notes, radiology images, pathology slides, PDFs, insurance forms, emails, documents, and research files now dominate healthcare data environments. These files live in file shares, NAS, PACS, cloud storage, AI pipelines, research platforms, and instruments. Most of them sit outside traditional databases that were designed with strict controls. The healthcare organization’s attack surface has grown dramatically.

Healthcare Data is Under Attack

Healthcare organizations were supposed to be among the best-protected sectors. Regulations like HIPAA pushed hospitals to adopt strong privacy and security controls decades ago. 

Originally, security programs in healthcare were designed for structured systems such as electronic health records. They were not designed for the onslaught of files scattered across hundreds of repositories. 

A single radiology study can generate hundreds of large image files. A pathology lab may produce petabytes of digital images. Doctors dictate long clinical notes. Each department creates its own storage environment, and those environments duplicate and expand with alarming alacrity.

Many healthcare providers now store multiple petabytes of data, with 30-50 PB not abnormal for larger organizations. That scale makes governance difficult. IT leaders can’t often answer basic questions about their data, such as what files contain protected health information, which data sets are used to train AI models, and where redundant copies are stored. 

Attackers thrive in that uncertainty. Ransomware groups rarely start with hospital databases anymore. Instead, they often begin with file repositories that contain thousands or millions of documents. These repositories are easier, less secure, and access permissions are often broad. 

A Wide Range of Risk, From Privacy to Financial

Recent events show just how disruptive these attacks can be.

In May 2024, a ransomware attack against the hospital network operated by Ascension forced systems offline across a vast care network. Electronic health records became unavailable, and ambulances were diverted from some facilities while hospitals worked to contain the breach. The disruption affected operations across 140 hospitals and dozens of care facilities. Another example occurred at Wayne Memorial Hospital in Georgia. Attackers infiltrated the network, encrypted files, and stole sensitive patient data affecting more than 163,000 individuals.

Cybersecurity researchers have also linked major disruptions across the U.S. healthcare system to ransomware attacks on critical vendors. One high-profile event even resulted in a $22 million ransom payment, a signal to criminals that healthcare victims are willing to pay when clinical operations are at risk.

Healthcare leaders are feeling the pressure. The operational disruption is severe, and the reputational damage can be worse.

A Call to Manage Unstructured Data Differently

Many executives once viewed cybersecurity as a technical issue handled by IT. Today, it sits alongside patient safety and operational continuity as a leadership concern.

When ransomware shuts down hospital systems or exposes patient data, leadership inevitably asks indiscernible questions that land on CIOs, security leaders, and the IT teams managing data.

  • Why wasn’t the attack detected earlier?
  • Why did the blast radius extend so far? 
  • Why were sensitive files so easy to access?

Unstructured data keeps expanding as healthcare organizations digitize care and adopt AI. These initiatives depend heavily on large volumes of clinical documents and images. Those datasets often get copied into staging environments, research repositories, and model training platforms. Each copy creates another potential entry point.

Many organizations treat this data simply as storage. They focus on capacity and performance. Governance often comes later, if it comes at all. That approach creates exactly the conditions ransomware groups prefer: large collections of sensitive files with limited visibility and inconsistent access control.

Shrink the Attack Surface with Unstructured Data Classification + Tiering

Healthcare IT teams can help regain control of this data, reducing the impact of ransomware while also gaining other clear benefits for cost reduction and departmental ROI.

Get Visibility

Organizations need a holistic index of what data exists across storage and a better understanding of its value and risk profile. Modern data indexing and semantic analysis technologies can scan petabyte-scale file environments and identify sensitive data such as ePHI and IP, along with rarely-accessed data eligible for archiving.

Classify and Quarantine

Metadata extraction and tagging are powerful capabilities that are becoming more automated for IT. This allows teams to add precise structure and context to file data continuously and at scale so that highly sensitive and valuable data can be discovered across shadow storage and locked down.

Clean House of Dead and Duped Data

Redundant, obsolete, and trivial data (ROT) is a particular problem for healthcare organizations with academic and research arms. Automated lifecycle policies can remove outdated or duplicated files that needlessly bloat the attack surface and expand entry points for attackers. 

Prepare Data for AI with Governance

Determining how to balance employee experimentation and productivity gains from AI with the need to protect corporate assets from exposure in public LLMs is a mandate for all IT organizations. Healthcare organizations will need automated, reliable methods to scan, label, and confine sensitive data sets like ePHI across facilities and systems to prevent improper AI data ingestion.

Affordable Ransomware Defense for All Data

In many organizations, encryption and other strong security protections are limited to high-priority, active data. This leaves 70-80% of the “cold” data exposed to attack. By tiering this cold data to immutable object-lock storage, hackers can’t change or delete it, and you are also aggressively shrinking the attack surface. This also creates a logically isolated recovery copy that is physically separated from primary storage and backups. Plus, cold data tiering to object storage can cut storage and backup costs by 70% or more annually

Detect Shadow Sensitive Data

Adopting tools that can automatically and continuously discover sensitive data living in the wrong place and mitigate it is another critical measure for cybersecurity and AI data governance.

Adopting these tactics across data storage and unstructured data can help fill the gaps for a comprehensive anti-ransomware and cybersecurity program for healthcare. Consider four key capabilities to manage the risk of sprawling unstructured data estates: data classification, data remediation and lifecycle management, ransomware defense, and automated data governance.



< + > Impact Advisors Announces Acquisition of Canopii Collaborative | Carlyle Acquires Knack RCM and EqualizeRCM

Check out today’s featured companies who have recently completed an M&A deal, and be sure to check out the full list of past healthcare IT M&A.


Impact Advisors Announces Acquisition of Canopii Collaborative

Partnership Expands Consulting Firm’s Health Plan Capabilities

Impact Advisors announced it has acquired Canopii Collaborative, a fast-growing healthcare consulting firm specializing in Epic payer, revenue cycle, and managed services solutions.

This strategic acquisition enhances Impact Advisors’ ability to deliver comprehensive, value-driven solutions across both payer and provider organizations, while accelerating its expansion in the rapidly growing Epic payer ecosystem.

“Bringing the Canopii team into our organization represents a significant step forward in our strategy to deepen our capabilities in the health plan space,” said Andy Smith, Co-Founder and Managing Partner at Impact Advisors. “Canopii has built an impressive reputation as a leader in Epic payer and revenue cycle services, with a differentiated model and strong momentum in the market. Together, we will be even better positioned to help our clients navigate complexity, improve performance, and drive innovation.”

Founded in 2021, Canopii has quickly emerged as one of the fastest-growing Epic-focused consulting firms in the country, with deep expertise in the Epic payer platform (Tapestry), revenue cycle transformation, and application managed services. The firm is known for its strong team of former Epic professionals, scalable delivery model, and proprietary accelerators that drive measurable outcomes for clients. Last year, Canopii was ranked the 67th-fastest-growing US company on the Inc. 5000 list.

The combination of Impact Advisors and Canopii creates a uniquely positioned organization with expanded capabilities across strategy, implementation, and ongoing operations. Canopii’s integrated payer and provider approach – often referred to as “payvider” alignment – complements Impact Advisors’ broad consulting portfolio and enables more seamless, end-to-end transformation for healthcare organizations.

“Joining Impact Advisors is an exciting next chapter for our team,” said Brent Benner, Co-Founder and President at Canopii Collaborative…

Full release here, originally announced May 4th, 2026.


Carlyle Acquires Knack RCM and EqualizeRCM to Create an AI-Native, Global Multi-Specialty Healthcare RCM Platform

Global investment firm Carlyle today announced it has acquired a majority stake in Knack RCM and EqualizeRCM, two leading U.S. healthcare revenue cycle management (RCM) providers, to create an AI-native, global, multi-specialty RCM platform. Equity for the investment will come from investment funds affiliated with Carlyle Asia Partners VI (CAP VI) and Carlyle Asia Partners Growth II (CAPG II). The terms of the transaction are not disclosed. Rajiv Sharma, Founder of Knack RCM, and Nagi Rao, Founder of EqualizeRCM, will remain invested in the platform through a reinvestment of a portion of their proceeds.

Knack and Equalize are complementary healthcare RCM providers serving physician groups, durable medical equipment (DME) providers, rural hospitals, and other specialty provider segments. Together, they bring deep, specialty-specific expertise across DME, anaesthesia, eyecare, behavioural health, rural hospitals, urgent care, and multi-specialty physician groups.

The combined platform is expected to enhance operational scale and diversification, broaden the delivery footprint, strengthen leadership depth, and help accelerate AI capabilities to enhance outcomes for clients. Knack contributes scaled, global delivery across the U.S., India, and the Philippines, anchored by an intelligent, end-to-end revenue engine powered by its orchestration platform, Workmate. EqualizeRCM complements this with its established delivery scale in the U.S. and India, alongside a proprietary payer enrollment platform and advanced AI-driven tools—such as Bill Smart for denial prediction and avoidance— that are purpose-built for hospitals, urgent care, and targeted specialty segments. Equalize’s AI-native platform, built on large language models and agentic AI, has demonstrated proven commercial traction, including the displacement of established, large-scale vendor contracts at leading DME manufacturers.

Kapil Modi, Partner at Carlyle India Advisors, said, “The U.S. healthcare revenue cycle market is growing rapidly, driven by margin compression, workforce shortages, and the shift to value-based care. Carlyle has significant experience in scaling RCM platforms to achieve market leadership, and we believe Knack and Equalize stand out as leaders with their AI-native, specialty‑focused, and outcomes‑driven approach, which aligns well with the growing needs and demand in healthcare RCM.”

Rajiv Sharma, Founder of Knack RCM, said, “Carlyle has been a trusted partner to Knack, bringing not only capital but also valuable expertise in healthcare and RCM. The addition of Equalize is a progression of this partnership and strengthens the value we provide to our clients.”

Nagi Rao, Founder of EqualizeRCM, said, “Our clients, particularly rural hospitals and behavioural health providers, face immense pressure in sustaining margins and ensuring access to care…

Full release here, originally announced May 4th, 2026.



Thursday, May 14, 2026

< + > eClinicalWorks Shares Artificial Intelligence, Agentic Ecosystem, and New healowIQ Product at Health Center Summit

Last week I had a chance to attend the eClinicalWorks Health Center Summit.  This event brings together the FQHC users of the eClinicalWorks product.  You may remember Colin reporting on the eClinicalWorks Enterprise Summit which brings together some of the largest eClinicalWorks customers.  Between the two events, you can see that eClinicalWorks is hard at work leveraging AI across all of their solutions along with launching their users into the agentic AI future.

Plus, at this year’s Health Center Summit, they announced a new product called healowIQ.  Below you’ll find some of the big announcements and perspectives eClinicalWorks shared at the event along with additional commentary.  Plus, we did a short video with eClinicalWorks to learn more about the healowIQ product launch.

Navani is one of the best showman when it comes to user conferences.  So, his keynotes are always enjoyable and interesting.  Kudos to him and the team for achieving such massive results.  Amazing to think that 380M+ visits annually go through eClinicalWorks.

I love that Navani pointed out that AI is happening now and also is going to be even more impactful in the future.  As we hear at a lot of events these days, the AI we have today is the worst it will ever be and it’s already making an impact.  I’m particularly interested in the agentic ecosystem idea which you’ll see later in this article.

One of the biggest announcements coming out of the eClinicalWorks Health Center Summit was a new product called healowIQ.  Watch the video above to learn more about this new product.  It’s a tool that provides peer reviewed evidence to clinicians at the point of care.  Clinicians can search the peer reviewed medical evidence or healowIQ will also leverage the data from the EHR to help clinicians access the best evidence possible for that patient.

As someone who loves a good pun, how can you not love the HackAIthon name?  It’s amazing to see them embracing AI and enabling their team to really learn how it can help in their product.  Reminds me a bit of the 20% Google program where their employees could work on whatever they want for 20% of their day.  It led to Gmail.  More importantly, you have to build the culture of your product and if you don’t give your team time to explore outside their day to day, then they can’t know what other AI solutions could improve the product.

Even more amazing was that Girish and his co-founder Sam participated in it as well.  That illustrates part of the shift that’s happening with software too.

As one FQHC at the event told me, the future of phone calls for medical practices is going to be the AI bot answering the call.  That’s happening in every industry and needs to happen in healthcare too.  It’s impressive what healow Genie can do with the deep integration with eClinicalWorks too.  The examples were fascinating to listen to as well when you see how patients truly interact with the bot and how it handles those challenges.

This share got some kickback from people on social media.  Just to be clear, AI has the potential to impact every area of healthcare.  However, it needs to be done thoughtfully and effectively.  And AI isn’t always the best solution.  However, done right I think it will impact every area of healthcare.

You all know how much I love the AI Medical Scribe/ambient clinical voice space.  No surprise that I was intrigued by all of the things that Sunoh.AI is adding.  Although, it still really feels like we’re just getting started with what will be possible.

The impact of AI medical scribes is so clear to me.  Study after study shows the difference.  Plus, you can just feel it when you talk to the users of it.

Fax and documents are still a reality in healthcare and I agree with Navani that they’re not leaving healthcare anytime soon.  Great to see eClinicalWorks automating this for users.

I’m not sure most people in the room processed what was being shared when Navani showcased their AI Workbench.  Essentially, it’s an agentic AI platform that can do a wide variety of things.  The demo of the AI workbench navigating the payer website for a prior auth is a good one.  It’s going to be really interesting to see what workflows are improved wtih AI workbench.  I expect it will take some time and learning for users to appreciate the possibilities.  Plus, I’m interested to see how resilient the tech will be long term.  For example, what happens when a payer’s website changes?  I’m sure that reliability will improve over time.  However, having a full agentic AI platform available in the EHR is a big deal.

We’ve heard about PRISMANet before, so that wasn’t much of a surprise.  It was impressive that eCW is getting that many users on it.  Navani noted that getting the rest on PRISMANet is about the users needed to choose to accept the agreement.  I like they’re goal of getting everyone on it by National Conference.  We’ll be back in the Fall with an update I’m sure.

As far as the FHIR based integrations, those are some big numbers.  I’d be interested to know more details about what FHIR apps are really shining.  And what they’re able to write back to eCW.

This announcement was slightly short on details, but I do think this is the next frontier for eCW.  The clinician’s inbox has become a challenge.  Sure, AI medical scribes are helping with note generation.  Now clinicians need help with their inbox (or jelly beans in eCW lingo).  I was glad to see this mentioned and hope there’s a lot more tangible examples and solutions at National Conference.

I’ve shared this chart before, but it still wows me how many value based care efforts there are out there.

Amazing to see eCW putting together an entire platform, CIPHR, to help with value based care.  I wonder if users find this helpful or overwhelming.

Many forget how important the contact center is in healthcare.  In many cases, it’s the first thing a patient experiences.  It’s great to see how the AI solution healow Genie is addressing many of the contact center challenges.  It’s no wonder that Colin was impressed by it at the Enterprise Summit.

This was a fascinating take from a CEO on stage.  I did a full video interview with him at the event, so watch for that.  As we see with a lot of AI solutions, it often doesn’t reduce staff.  Those staff have plenty of other things to do to help the organization.  However, it removes a lot of the mundane work they were doing before.

Lots of great experiences shared from having healow Genie answer the FQHCs phone.  I was particularly struck by the point that satisfaction improves if the call is answered quickly, even if it’s an AI agent.  And we all know that call or text from family about something not working in the healthcare organizations we work for.

I was surprised by the list of healow Genie capabilities.  It was interesting to hear how some organizations turned on all those capabilities and others just chose a few.  It’s nice they had the choice though.

These findings from Sunoh.ai aren’t surprising.  It’s great to see it quantified though.

A lot of these extra announcements were updates from last year’s national conference, but eClinicalWorks clearly has ambitious plans.

All in all, I enjoyed myself at the eClinicalWorks Health Center summit.  They continue to push forward with their AI efforts and it’s always enjoyable to learn what’s really happening from their customers.  We have a number of videos coming soon that share those customer insights.  More on that soon.



< + > When a Vendor Gets Breached, What Happens to Your Patient Data?

The following is a guest article by Kelly Goolsby from Nexcess

AT A GLANCE

  • Most specialty practices secured their patient records system years ago. The breach risk today lives in the systems built around it.
  • Scheduling platforms, intake forms, and billing integrations handle patient data every day. Most were never evaluated the way the core records system was.
  • Federal regulators are expected to finalize the first major update to healthcare data security rules in over 20 years. It targets exactly these overlooked systems.
  • When a vendor handling one of these systems is breached, the hosting environment determines how far the damage travels.
  • The practices that move through this with the least disruption are the ones that made deliberate infrastructure decisions before a review forced the conversation.

Eight months before the hard questions arrived, a specialty practice had a breach. Not in the patient records system. That had been secured and documented. The breach came through a different system. One that had been handling patient data for years, sitting on hosting that was never evaluated for compliance. Nobody had looked.

Remediation took months. A new business relationship they had been trying to close was delayed while they rebuilt trust. Nothing about the breach was surprising. The system sat on shared hosting. No Business Associate Agreement (BAA) was on file. Nobody had audited it because nobody had thought of it as a compliance surface.

That practice is not an outlier. In February 2026, Integrated Pain Associates, a specialty pain practice in Texas, confirmed unauthorized access to patient data after a breach that went undetected for weeks. The systems creating the most exposure in specialty healthcare are the ones added during a growth phase and never revisited.

Where the Risk Lives

The patient records system is not where most specialty practices are exposed.

Three systems come up repeatedly. In each case, the hosting decision was never made with compliance in mind.

The scheduling platform was not chosen by anyone in IT or compliance. It was chosen by whoever needed it to work that week. The hosting decision behind it was never a decision at all.

The intake forms and patient messaging tools arrived one at a time, each attached to a vendor contract that felt routine. No single one seemed significant enough to flag. Together, they form a patient data surface that nobody mapped and nobody owns. According to the Verizon 2025 Data Breach Investigations Report, third-party vendor involvement in confirmed breaches doubled in a single year, from 15 to 30 percent of all incidents. Vendor-hosted tools added without documented oversight are where that growth is coming from.

The billing integration is where the exposure concentrates. It went live when the practice needed it to, in an environment that was inherited rather than selected. In February 2026, a breach at QualDerm Partners, a management services provider to 158 specialty practices across 17 states, exposed the records of more than 8 million patients. Not because the practices were breached. Because the vendor handling their billing environment was.

Each system got in because it solved an immediate problem. None of them went through the evaluation the records system did. That is where the gap lives.

Why the Pressure Is Increasing

The core security standards governing how patient data must be protected have not been significantly updated since 2003. A federal update now under active regulatory review proposes the most substantial changes in over two decades.

Three proposed changes matter most for specialty practices.

  1. Encryption would become required. Every system storing patient data would need to encrypt it wherever it sits. The current option to document an alternative and move on would be eliminated.
  2. Every system would need to be inventoried. A documented list of every system that stores or moves patient data would be mandatory. Not just the records system. All of them.
  3. Every system must be accountable under a tighter response clock. The proposal would require organizations to restore critical systems within 72 hours of a security incident and notify relevant parties within 24 hours when access to patient data is changed or terminated.

The enforcement backdrop gives this weight. HHS has found organizations non-compliant in 67 percent of its investigations. That number reflects not negligence, but a set of requirements that outgrew the infrastructure decisions most practices made years ago. A final rule would make those gaps impossible to ignore.

The practices that will feel this first are the ones running patient data through hosting environments that were never chosen with compliance in mind.

What the Right Cloud Partner Does When a Vendor Is Attacked

A cloud partner that supports HIPAA-regulated workloads does not prevent a vendor’s software from being compromised. What it does is limit how far the damage travels from that entry point.

An isolated environment bounds the blast radius. In a shared hosting environment, a breach in one vendor’s access credentials can expose every tenant on that infrastructure. In a dedicated environment built for regulated workloads, your data is the only data there. An attacker who compromises a vendor’s access cannot move laterally to other organizations.

A signed Business Associate Agreement (BAA) answers the question before it gets asked. When something goes wrong in a vendor-hosted system, the first question from a reviewer is who owns what. A cloud partner who executes a BAA has documented that answer in advance. A shared generic hosting environment does not do that.

Encryption at rest limits the value of what gets taken. If a vendor’s credentials are compromised but the data sitting in the environment is encrypted, the attacker gets scrambled data they cannot read, not patient records.

The hosting environment determines whether a breach at the vendor level becomes a catastrophic exposure at the practice level.

Where to Start

Three actions. None of them require a major initiative.

  1. Build the list. Write down every system outside the core records platform that stores or moves patient data. Scheduling, intake, billing, messaging, reporting.
  2. Pull the agreements. For each system on the list, confirm whether a Business Associate Agreement exists and whether it specifies what the vendor owns when something goes wrong.
  3. Ask where the data lives. For each vendor on the list, confirm whether patient data is stored in a shared environment or a dedicated one, and whether it is encrypted at rest.

The practices that move through the next round of reviews and compliance requirements with the least friction are the ones that already know their answers.

For teams working through these questions, Nexcess has built a set of resources specifically for healthcare organizations navigating infrastructure and compliance decisions.



< + > XCaliber Health Raises $6.5M | Photon Raises $16M Series A

Check out today’s featured companies who have recently raised a round of funding, and be sure to check out the full list of past healthcare IT fundings.


XCaliber Health Raises $6.5M to Replace Healthcare’s Point Solutions with an Agentic Operating System

One Platform, Smarter Workflows, Better Care

XCaliber Health, the agentic operating system purpose-built to reduce administrative burden, cut millions in operational waste, and improve the quality of clinical care delivered to patients, today announced $6.5 million in seed funding. Led by ManchesterStory with participation from Benhamou Global Ventures (BGV) and Arka Venture Labs, the capital will be used to accelerate product development and scale the platform across organizations nationwide. Health systems, provider groups, and digital health partners use XCaliber to replace manual, fragmented workflows, from prescription refill and referral coordination to lab notifications and care gap management, with autonomous execution and humans in control of every critical decision.

For two decades, health systems have accumulated tools such as electronic health records (EHRs), billing platforms, and scheduling systems without ever acquiring the operating system to coordinate them. Artificial intelligence (AI) arrived and added recommendations on top of the same fragmented infrastructure. The underlying problem remained: no system could take action across silos, automate workflows end-to-end, or operate with meaningful autonomy. Staff spend an average of 15.5 hours per physician, per week on record retrieval, prior authorization, referral coordination, scheduling, and clinical documentation. At a 20-provider practice, that translates to $1.4 million in annual costs from manual workflows, scheduling gaps, prior authorization delays, and reactive patient outreach, a burden that persists whether or not the organization has quantified it.

XCaliber addresses this gap with a single, seamless agentic operating system, where data, workflows, and autonomous action converge. XCaliber was built around a single conviction that healthcare organizations can operate as semi-autonomous enterprises, where agents handle routine administrative and operational workflows, clinical and operational teams oversee every decision, and care teams have the information and time to make every patient interaction count. Unlike point solutions that automate in isolation, XCaliber connects every system a provider touches and orchestrates work across all of them in real time. Clinical and operational teams get a unified view of their practice and patients, semi-autonomous workflows that execute without manual handoffs, and the time to focus on the work they were trained to do. Key differentiators include:

  1. Data Rich Insights: Quality decision-making grounded in the individual healthcare system or enterprise’s own data, resulting in highly-personalized outcomes
  2. Human-in-the-Loop Structure: Agents automate clinical workflows and coordination with human oversight and decision-making
  3. Autonomous Spectrum: Semi-autonomous in nature, with different levels of autonomy and human interaction based on agent function (i.e., operational vs. clinical use cases)

Before XCaliber, scheduling a follow-up appointment meant staff manually reviewing patient records, calling or messaging patients, waiting for responses, and updating the EHR, a process that could take days and often resulted in missed appointments and lost revenue. With XCaliber, that same process runs automatically. Patients are contacted through their preferred channel, appointments are confirmed, and the EHR is updated in minutes, with staff notified only when intervention is needed.

“Healthcare does not need more disconnected point solutions. It needs a system that can coordinate work across all of them and take the administrative burden off clinical and operational teams,” said Prakash Khot, Co-Founder and CEO at XCaliber…

Full release here, originally announced May 5th, 2026.


Photon Raises $16M Series A to Give Patients Control Over Their Prescriptions and Bring Transparency to Pharmacy

Led by Healthier Capital, the Funding will Accelerate Photon’s Mission to Modernize the Prescription Experience, Putting Patients in the Driver’s Seat at the Moment that Matters Most

Electronic prescribing transformed how doctors write prescriptions, but created a new problem for patients. At the moment a prescription is written, patients are asked to choose a pharmacy on the spot with no pricing, no inventory information, and no sense of what’s convenient or covered. The prescription is sent, the moment passes, and a choice has been made without the information needed to make it well. The result: transfers, phone calls, and delays that create unnecessary burden for patients, pharmacies, and practitioners alike. Photon was built to solve this at the source.

Photon today announced a $16M Series A round led by Healthier Capital, with participation from Notation, Flare Capital, and Evidenced. The funding will be used to expand the engineering and commercial teams, drive expanded health system and platform integrations, and accelerate the company’s mission to become the default infrastructure for modern prescribing and medication access.

The problem runs deeper than consumer inconvenience. It’s an infrastructure problem rooted in an era before smartphones, the cloud, or AI. Electronic prescribing was designed in the early 2000s to move prescriptions from point A to point B — and it does. But it was never designed to inform patients, serve the expectations of modern prescribers, or keep pace with how pharmacies actually operate today. In virtually every other aspect of their lives, consumers expect real-time transparency: they can see pricing, availability, and delivery windows before they buy anything. The prescription experience offers none of that. When a prescription is sent electronically, the patient is effectively removed from the equation — no visibility into which pharmacy has it in stock, what it will cost out of pocket, or which option is most convenient. That information vacuum sets off a downstream chain of friction: unnecessary transfers, unanswered phone calls, abandoned fills, and administrative burden that ripples across the entire healthcare ecosystem.

Photon is rebuilding the prescription experience from the ground up, not as a pricing widget or a single-point fix, but as a full end-to-end platform. That means:

  • Modern prescribing and routing infrastructure
  • A network of pharmacy partners across retail and home delivery
  • A consumer-facing marketplace that surfaces real-time price and stock information
  • A full suite of capabilities including prior authorization, clinical decision support, and beyond

By integrating at the point of prescribing, Photon gives patients the ability to make an informed choice before the prescription is ever sent. The kind of transparency consumers take for granted everywhere else, finally applied to one of the most consequential moments in their healthcare journey. For health systems…

Full release here, originally announced April 30th, 2026.



< + > “Healthcare Data Sucks” Song – Fun Friday

Happy Friday everyone!  That means it’s time for another Fun Friday.  I’m always a sucker for a funny health IT music video.  That’s what Co...