< + > Can smarter procurement drive innovation in smaller countries?

Smaller countries face unique challenges in innovation procurement. Recent European initiatives and programmes look to improve access to procurement tools and foster knowledge sharing across borders.

< + > This Week’s Health IT Jobs – April 30, 2025

It can be very overwhelming scrolling though job board after job board in search of a position that fits your wants and needs. Let us take that stress away by finding a mix of great health IT jobs for you! We hope you enjoy this look at some of the health IT jobs we saw healthcare organizations trying to fill this week.

Here’s a quick look at some of the health IT jobs we found:

• Specialist, Clinical Informatics – Oak Street Health
• Patient Care Coordinator – Graves-Gilbert Clinic
• Clinical Divisional Risk Specialist-Inpatient Behavioral Health – Acadia Healthcare
• Medical Director (Hybrid) – Blue Cross Blue Shield of Arizona
• Healthcare Compliance Specialist, Amazon Security Healthcare Compliance – Amazon
• Health Info Specialist- 1 – Accolade, Inc.
• Professional I Coder – BJC HealthCare
• Health Information Management Analyst – Harris Regional Hospital – A Duke LifePoint Hospital
• Authorization Specialist – Laurel Health Care Company – Ciena Healthcare
• Clinical Effectiveness Consultant IV, Quality – Sutter Health
• Executive Director – Public Health – International City/County Management Association (ICMA) Veterans
• Director-Health Information Management – Baptist Memorial Health Care
• Patient Access Specialist – Ensemble Health Partners
• Medical Services Coordinator – LifeStance Health
• Health Information Manager – Commonwealth of Kentucky
• Medical Records Specialist – Miramont Behavioral Health
• Patient Account Collections Representative – TEKsystems
• Chief Medical Officer – Hidalgo Medical Services (HMS)
• Clinical Policy Compliance Specialist – Children’s Hospital Colorado
• Health Information Management (HIM) Technician I – Fairbanks Memorial Hospital – Foundation Health Partners

If none of these jobs fit your needs, be sure to check out our previous health IT job listings.

Do you have an open health IT position that you are looking to fill? Contact us here with a link to the open position and we’ll be happy to feature it in next week’s article at no charge!

*Note: These jobs are listed by Healthcare IT Today as a free service to the community. Healthcare IT Today does not endorse or vouch for the company or the job posting. We encourage anyone applying to these jobs to do their own due diligence.

< + > Transitioning from paper-based to an AI-powered EMR system

Automated functionalities and analytic tools are soon coming to EMC Healthcare's EMR system. 

< + > McGill University Health's journey to a data-driven culture

The Montreal health system is focused on helping its leaders drive care transformation, and giving them the tools to do so. Access to data is essential, and self-service analytics are key to that goal.

< + > Ensuring Security in the Increasingly Complicated Healthcare File Transfer

Secure file transfer is extremely complicated—particularly in health care, with the variety of data, sources, recipients, protocols, and regulations involved—but it has to become easy. In this video, Gregory Hoffer, CEO at Coviant Software, describes today’s requirements for data sharing in health care.

First of all, a large healthcare institution might transfer hundreds of thousands of files every day. Partners include payers, pharmacies, government agencies, labs, service providers, and more. Coviant serves many industries, but Hoffer says that health care companies are their biggest customers.

Sometimes a single file might need to be sent to a small provider who accepts only email. Other transfers might use SFTP (an industry standard protocol for end-to-end encryption) or major cloud storage vendors.

To deal with secure file transfer, Hoffer advises more education for IT staff. However, they shouldn’t be required to master complex protocols and learn how to write their own scripts to carry out file transfers. IT staff are overworked and distracted, tasked with everything from helping new staff install computers to protecting the institution against ransomware.

This is where Coviant comes in. They turn the welter of different file transfer options into a matter of checkboxes and point-and-click interfaces. They handle everything that HIPAA (recently updated) requires: data maps and supply chain management, end-to-end and at-rest encryption, auditing, archiving, notifications, etc.

Hoffer points out that some institutions use secure methods to send data to external partners, but rely on insecure file sharing internally. Coviant’s Diplomat MFT platform automates secures file exchanges both externally and internally. They are already adopting post-quantum encryption.

He would like to see “some minimum threshold of security compliance” in future regulations, and certification. He says that Coviant’s goal is not just minimal regulatory compliance or even preventing breaches, but making secure information transfer easy and intuitive.

Watch the video for more insights about securing data transfer in health care data today.  To find out more about the proposed HIPAA changes and how Coviant Software can support your HIPAA Compliant File Transfers check out their HIPAA Guide.

Learn more about Coviant Software: https://www.coviantsoftware.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

Coviant Software is a proud sponsor of Healthcare Scene.

< + > Oracle Health data center maintenance triggered EHR outage at CHS

Community Health System hospitals in several states experienced a loss of electronic health record data related to a maintenance issue, reports said.

< + > Working to Reduce Readmissions by Aligning Acute and Post-Acute Care in Preparation for CMS TEAM

Both CMS and value-based healthcare systems are increasingly leveraging data and enhanced communication to transition patients out of acute care more efficiently, support successful post-acute recovery, and reduce readmissions. In this video, Phyllis Wojtusik, RN, Executive Vice President of Value-Based Care at Real Time Medical Systems (Real Time), outlines the key components of an effective care transition process – and how Real Time’s data-driven solution and interventional analytics help enable smoother transitions and improved outcomes.

As a nurse herself, Wojtusik has a deep understanding of the information clinicians need at each stage of the patient journey – from acute to post-acute settings, and then to primary care once the patient returns home. She recommends a “warm handoff,” where nurses from each organization communicate directly before a care transition takes place.

She also highlights that care plans should include not only clear milestones for the condition that led to hospitalization, but also guidance for skilled nursing facilities on managing other chronic conditions.

Beginning January 1, 2026, CMS will require hospitals to implement dedicated efforts to ensure smooth, successful transitions back to the community and primary care provider following certain types of surgical episodes. This new initiative is known as the Transforming Episode Accountability Model (TEAM).

Real Time’s interventional analytics, powered by live post-acute patient data, can detect potential indicators of complications that may affect a patient’s stay. Both the hospital and the receiving skilled nursing facility should work proactively to address these identified risks. For example, a patient with congestive heart failure (CHF) should be regularly monitored for symptoms such as foot edema and drops in oxygen levels – while ensuring that the care plan is being followed.

Wojtusik also emphasizes the importance of patient education during the post-acute stay.

Sharing data during care transitions helps post-acute facilities better prepare to meet patients’ needs. For instance, if X-rays are anticipated and the facility lacks the imaging capabilities, arrangements can be made ahead of time for mobile services.

Social determinants of health are increasingly being included in the facility’s Minimum Data Set (MDS). Hospitals can help provide skilled nursing facilities with information about a patient’s needs – such as food, transportation, or housing – allowing for better coordination of these services before discharge back into the community.

Finally, Wojtusik adds that data is also critical for process improvement. By aggregating insights across their patient population, facilities can identify where discharge delays occurred and refine their workflows accordingly. Standardized care, she notes, leads to improved outcomes and helps prevent readmissions.

Check out our interview with Phyllis Wojtusik from Real Time to learn more about the CMS TEAM model – and how acute and post-acute providers can better coordinate care for improved patient outcomes.

Learn more about Real Time Medical Systems: https://realtimemed.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

 Real Time Medical Systems is a proud sponsor of Healthcare Scene.

< + > Layer Health Raises $21 Million Series A to Transform Medical Chart Review Using AI

Layer’s AI Platform is Already Deployed and Validated with Healthcare Ecosystem Partners, Reducing Costs and Creating Net-New Value Across Many Clinical Use Cases

Layer Health, a leading health technology company leveraging advanced AI to revolutionize chart review, today announced $21 million in Series A funding. Led by Define Ventures with participation from Flare Capital Partners, GV, and MultiCare Capital Partners – which represent some of the most respected artificial intelligence (AI), life sciences, digital health and health system investors – the funding will enable Layer Health to scale its AI-powered platform, grow its team and further its mission to improve healthcare efficiency, reduce costs and enhance patient outcomes.

Layer Health was founded by veteran AI and clinical leaders from prestigious institutions like MIT, Harvard, Microsoft, and Google, and is tackling one of healthcare’s most persistent challenges: extracting actionable insights from fragmented medical records. Its AI platform leverages advanced large language models (LLMs) trained on longitudinal patient data to enable health systems to automatically review and interpret both structured and unstructured clinical data at scale with clinician-level accuracy. Unlike traditional software solutions, which rely mostly on predefined rules, Layer Health’s AI reasons like a clinician across a patient’s whole chart, allowing it to handle extremely nuanced and complex scenarios. By reducing costs and enabling timely interventions, the technology empowers health systems to deliver better, more personalized care and create more revenue opportunities.

Layer Health’s platform will have the ability to drive significant value across the entire continuum of chart review use cases, including:

• Quality Reporting & Clinical Registries: Automating the extraction of data for clinical registries and quality measurement programs to improve accuracy and efficiency while ensuring compliance with accreditation bodies

• Clinical Research & Real-World Data Abstraction: Accelerating patient cohort identification for research studies, improving real-world evidence generation, and reducing the manual workload of chart abstraction for life sciences and research teams

• Hospital Operations & Revenue Cycle Management: Enhancing clinical documentation integrity (CDI) and coding processes to optimize reimbursement, reduce denials, and improve financial performance

• Clinical Decision-Making & Patient Care Optimization: Providing physicians and care teams with real-time, AI-powered insights that synthesize a patient’s full medical history to support personalized, evidence-based treatment decisions

“Medical chart review has historically been a costly and time-consuming challenge for health systems, yet scaling it is key to decreasing much of the friction in healthcare. That’s why we’re committed to revolutionizing this process and to building technology that providers trust, empowering them to enhance care quality, drive financial growth, and identify new revenue opportunities,” said David Sontag, Ph.D., Co-Founder and CEO at Layer Health and an MIT professor. “We are thrilled to partner with these stellar investors who deeply understand healthcare, our long-term vision, and our technology’s transformative power. By reducing administrative burdens and streamlining inefficiencies, we allow providers to focus on their ultimate priority – delivering exceptional patient care.”

The exhaustive, largely manual process of chart review demands substantial clinician time and resources. Teams of trained professionals, often nurses, dedicate thousands of hours each year to analyzing health records like notes and lab results—a costly process prone to human error. This inefficiency drains millions of dollars from health systems annually, inhibits clinicians from operating at the top of their license, and potentially comprises clinical outcomes. Additionally, manual chart reviews can result in inaccuracies in reporting to clinical registries, amplifying compliance risks and limiting providers’ ability to benchmark performance and enhance care quality.

Layer Health’s AI solves these issues and is already delivering significant returns for its early ecosystem partners, including:

• Health Systems: Layer Health’s technology streamlined quality data abstraction for the Froedtert & the Medical College of Wisconsin health network, reducing the time required by more than 65%; this efficiency allowed staff to redirect their efforts toward higher-value tasks, enhancing both operational productivity and care delivery

• Life Science and Clinical Research Partners: Layer Health’s technology can perform real-world data (RWD) abstraction to support clinical research for life science companies and other research partners; for example, in collaboration with a leading cancer organization, Layer Health completed RWD extraction with exceptional accuracy for dozens of new patients in a few hours—a process that previously took longer than a year

“AI-driven chart review enables us to rethink how we harness patient data to support quality improvement efforts,” said Dr. Sid Singh, Chief Quality Officer for the Froedtert & the Medical College of Wisconsin Health Network. “Layer Health’s technology has already delivered measurable efficiencies, but its true potential lies in what comes next – scaling the depth, scope, and timeliness of our quality measures and registry participation, enabling personalized care pathways for patients and improving our financial sustainability as a system. As we look ahead, we see AI transforming not just chart review, but the way we deliver care and improve patient outcomes at scale.”

“David and the Layer Health team bring an unparalleled combination of deep technical expertise and a bold vision for transforming how healthcare organizations interact with clinical data,” said Lynne Chou O’Keefe, Founder and Managing Partner at Define Ventures. “Their AI-driven approach to clinical inference is tackling one of the most complex and critical challenges in healthcare — extracting meaningful, reliable insights from structured and unstructured data. By focusing on a foundational need for the healthcare system, we’re excited for the Layer platform to enable many large healthcare organizations across the ecosystem. We’re thrilled to support them in this journey to redefine how healthcare organizations harness the power of AI.”

“Layer Health’s AI platform fully unifies clinical data, previously buried across charts, and uncovers powerful revenue-generating clinical and financial insights,” said Parth Desai, Partner at Flare Capital Partners. “This solves a long-elusive challenge in healthcare and has made David and team a foundational, trusted partner to all healthcare organizations deploying AI.”

With this new funding, Layer Health plans to expand its offerings, advance its AI models, and deepen partnerships with health systems and other ecosystem partners across the U.S. and beyond.

About Layer Health

Layer Health is a cutting-edge healthcare AI company that harnesses the power of large language models (LLMs) to transform data abstraction and unlock high-value insights from structured and unstructured EHR data. Founded by AI and clinical leaders from some of the most prestigious academic and healthcare organizations, the company is building a next-generation AI platform to help its partners improve clinical care, streamline operations, and financial performance. The company is backed by leading investors, including Define Ventures, GV, Flare Capital Partners, MultiCare, and others. For more information, visit our website.

Originally announced March 27th, 2025

< + > The FHIR Business Alliance (FHIRBall) Is Focused on Business Use Cases

In this interview, two health care interoperability leaders make a strong case for the value of the FHIR Business Alliance. We hear about FHIR as a path toward interoperability from Duncan Weatherston, Chief Executive Officer at Smile Digital Health and FHIR Business Alliance Chairperson, and Mario Hyland, Senior Vice President and Founder of AEGIS.net, Inc. and FHIR Business Alliance Board Member and Membership Committee.

The Fast Healthcare Interoperable Resources (FHIR) standard, adopted several years ago by HL7, solves data sharing problems through well-defined, vendor-independent APIs, which are the modern approach to interoperability. Although FHIR is fully established and supported by nonprofit organizations, its implementation has been hampered up to now by lack of a strong business focus.  The FHIR Business Alliance is bringing companies together to address that.

The FHIR Business Alliance—known informally as FHIRBall—attempts to support businesses to adopt and make more effective use of FHIR. The alliance currently has 30 members, but believes that membership would benefit any business that used FHIR for clinical, financial, or research uses.

Weatherston says that FHIRBall can help organizations solve interoperability problems by becoming part of “a group that has already done it.” Hyland says that the alliance seeks a global reach, like FHIR itself. It has members in the UK, Europe, and the Asia-Pacific region.

Watch the video for more insights about interoperability, FHIR, and FHIRBall with Mario Hyland from AEGIS and Duncan Weatherston from Smile Digital Health.

Learn more about FHIR Business Alliance: https://www.fhirball.org/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

FHIR Business Alliance is a proud sponsor of Healthcare Scene.

< + > Taxo Raises $5M from Y Combinator, General Catalyst, and Character to Build Out Autonomous Systems for Healthcare

Taxo Dramatically Reduces Processing Times by 90% and Minimizes Errors for Healthcare Administration With Over 98% Accuracy in Medical Decisions

Taxo, the world’s fastest, most accurate data extraction and reasoning engine for healthcare administration, announced today it has raised a $5M seed round of funding. The round was led by Y Combinator, General Catalyst, and Character, with participation from prominent angels including Kulveer Taggar, Founder of Zeus Living, and Yahya Mokhtarzada, Founder of Rocket Money.

Taxo will use the funds to continue to develop its AI platform and hire for key roles.

“Taxo represents the next frontier in healthcare AI — not just automating paperwork, but transforming medical decision-making with unprecedented accuracy,” said investor Kulveer Taggar. “By reducing administrative burden by 90% while maintaining 98% decision accuracy, they’re addressing healthcare’s trillion-dollar efficiency crisis at its root, allowing medical professionals to reclaim their time for patient care.”

Today, healthcare is burdened by systemic inefficiencies, forcing healthcare professionals to spend more time navigating paperwork than providing patient care. A reliance on manual workflows and unstructured data, like PDFs and faxes, creates error-prone, labor-intensive processes that drain resources and cost the industry trillions each year. This ultimately results in reduced service capacity, delayed treatment, and employee burnout.

Taxo is addressing this issue head-on with its proprietary engine that automates the entire workflow pipeline—from data extraction to advanced reasoning and decision-making. It’s also fully compliant with HIPAA and SOC2 standards, and every decision it makes is explainable, with direct references to source documents. This transparency gives healthcare organizations the confidence to rely on it even in the most regulated environments.

Dr. Ahmed Kerwan, a practicing physician, experienced firsthand the immense burden of paperwork that detracted from his ability to provide care. Determined to find a solution, he pursued a fellowship at Harvard and MIT to explore the intersection of AI and healthcare. “We are thrilled to work with our legendary investors who have decades of expertise in technology. They understand our mission to dramatically improve efficiencies in healthcare administration,” said Ahmed Kerwan, Founder and CEO at Taxo. “We look forward to bringing Taxo’s AI to governments, hospital systems, and other large organizations who deal with messy healthcare data.”

About Taxo

Taxo is the world’s fastest, most accurate data extraction and reasoning engine dedicated to healthcare administration. Its proprietary engine automates the entire workflow pipeline—from data extraction to advanced reasoning and decision-making. Taxo uses its world-leading AI to dramatically reduce processing times and minimize errors for healthcare administration while ensuring every decision is transparent, compliant, and easy to audit. Taxo is used by leading healthcare organizations and government agencies around the world. Based in San Francisco, CA, Taxo is backed by Y Combinator, General Catalyst, Character, and other prominent investors.

Originally announced March 27th, 2025

< + > Seoul National University Hospital consolidates common data model platforms

The research platform allows researchers to utilise data from 6.85 million patients.

< + > Bonus Features – April 27, 2025 – Espionage now accounts for 1 in 6 healthcare data breaches, Blue Shield of California may have exposed data of 4.7 million people, plus 32 other stories

Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

News

• Blue Shield of California may have exposed the data of 4.7 million people, according to Healthcare Dive. Over a period of nearly three years, the insurer’s Google Analytics account was sharing member data with Google Ads. The insurer notified anyone who accessed its websites from April 2021 to January 2024.
• Meanwhile, Website Planet reported Atrium Health left data for more than 21,000 patients exposed in a non-password-protected database.
• Ransomware is the leading cause of data breaches in healthcare, according to the latest Data Breach Investigations Report from Verizon Business, but espionage now accounts for 16% of breaches.

Partnerships

• Ambience Healthcare’s AI platform for health systems is now available in Microsoft Azure Marketplace.
• The Patient Intake solution from InteliChart is now available to users of Office Practicum, a pediatric EHR.
• Ophthalmology and optometry EHR Moyae is now integrated with AdvancedMD.
• Cloud-based enterprise imaging vendor ScImage integrated AI-powered diagnostic technology from Echo IQ into its PICOM365 platform.
• Scheduling and payment vendor Yosi Health has joined Elation Health’s Partner Hub. In addition, Elation Health is providing a customized EHR to Seoul Medical Group, an IPA operating in seven U.S. markets.

Products

• Autonomize AI enhanced its Prior Authorization Copilot to integrate directly with existing prior auth and medical policy systems.
• HealthEdge unveiled HealthEdge Provider Data Management and announced PEHP Health & Benefits as its first user.
• Infinitus Systems released patient- and provider-facing voice AI agents and announced Medicare Advantage plan Zing Health as a customer.
• Innovaccer launched Copilots and Agents for Care Management, with early results showing a 28% reduction in documentation time and a 20% increase in patient engagement.
• Optum released Optum Integrity One, which automates middle RCM tasks such as coding and documentation.
• Patient relationship management platforms TeleVox launched Insights360, an analytics tool.

Sales

• West Virginia’s Coplin Health Systems chose 19Labs portable telehealth units for its its network of school-based health centers.
• Regional group purchasing organization Capstone Health Alliance chose Advantus Health Partners to support supply chain management.
• South Australia Health deployed Sunrise from Altera Digital Health across all public hospitals and health systems in the region, which has 1.8 million people in an area the size of California and Texas combined.
• Senior care provider MDX Hawaii chose Arine for clinical decision support and medication optimization.
• Cigna Healthcare chose Hinge Health to support digital musculoskeletal care for its self-insured clients.
• Outpatient imaging provider SimonMed Imaging selected Lunit for AI-powered breast cancer detection.
• San Diego-area FQHC Neighborhood Healthcare selected Nabla‘s ambient AI assistant.
• Atlanta-based Emory Healthcare selected VirtuSense Technologies to support its virtual nursing initiative.

Company News

• Virtual pediatric mental health provider Brightline opened its first in-person clinic in Brooklyn.
• CHIME received accreditation from CAHIIM, the Commission on Accreditation for Health Informatics and Information Management Education, for its Certified Digital Health Professional Level Preparation Course.
• Agentic AI systems from Magical received human-level certifications from HFMA for the Certified Revenue Cycle Representative and Business of Health Care.
• Virtual GI care provider Oshi Health announced it’s putting 100% of its fees at risk.

People

• HIE and data collaborative Civitas Networks for Health appointed Jolie Ritzo as Interim CEO.
• Beghou Consulting announced Adrienne Lovink will assume the role of CEO effective July 1. The firm provides services to support life sciences commercialization.
• Value-based kidney care company Strive Health named Paul Marchetti as President and promoted Jen Browne to Chief Operating Officer.
• Physician staffing company CHG Healthcare named Kerry Norman as Chief People Officer.
• Member engagement vendor Healthmine welcomed Michael Hasbany as President.
• Online professional development company Libman Education appointed Mattie Doran as Manager of Market Discovery.
• Digital dental lab Dandy named Cong Yu its Head of Engineering.
• Health data network and QHIN Health Gorilla appointed a new executive leadership team.

If you have news that you’d like us to consider for a future edition of Healthcare IT Today Bonus Features, please submit them on this page. Please include any relevant links and let us know if news is under embargo. Note that submissions received after the close of business on Thursday may not be included in Bonus Features until the following week.

< + > Weekly Roundup – April 26, 2025

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.

Key Insights and Perspectives From the PointClickCare Summit. John Lynn, Colin Hung, and Shereese Maynard all covered the event, which emphasized why connections between acute and post-acute care are more critical than ever and examined the role of AI in supporting post-acute care. Read more…

Supporting FQHCs in Their Move to Epic’s EHR. John sat down with Kaitlyn Nelson at Stoltenberg Consulting and Karen Serrago at Boston-based Community Technology Cooperative to learn about leveraging a shared instance of Epic to cut costs and improve support for FQHCs. Read more…

Improving Interoperability to Enhance Care Coordination and Data Sharing. The Healthcare IT Today community shared insights about leveraging single sign-on, automating workflows, and taking advantage of FHIR APIs to empower data exchange. Read more…

The Hidden Cybersecurity Threat Lurking on the Physician’s Desk. Roughly 15% of devices and workstations in healthcare lack proper security controls, Brennen Reynolds at Absolute Security told Colin. His advice? Put security at the hardware level so it can’t be wiped. Read more…

Life Sciences Today Podcast: Nanodrugs for Treating Acute Spinal Injuries. Danny Liberman connected with Dr. Lior Shaltiel at NurExone to learn how life science companies pursue profitability while doing deep science. Read more…

How Technology Is Humanizing Healthcare. Iain Jewitt at Purple and Percival Kane, Jr., at Cleveland’s University Hospitals described the role of wayfinding and real-time data in creating a more efficient and patient-centric care environment. Read more…

Responding to Healthcare’s Escalating Cybersecurity Problem. Errol Weiss at Health-ISAC outlined the importance of locked-down external access points, data backups, simulation exercises, and information sharing. Read more…

Cybersecurity Failures Put Millions of Patients at Risk. Amid ransomware threats, one of the quickest wins for providers is enabling multi-factor authentication and single sign-on, according to Bridget O’Connor at Fortalice Solutions. The future, meanwhile, may lie in post-quantum encryption. Read more…

How Telemedicine Is Revolutionizing Post-Acute Care. Poor proper post-acute care support increases readmissions and complicates recovery. Telemedicine makes rehab more accessible, flexible, and affordable, explained Lesley Barton at Bunzl & AMHC. Read more…

This Week’s Health IT Jobs for April 23, 2025: Roles in cybersecurity, analytics, and population health. Read more…

Bonus Features for April 20, 2025: 80% of nursing leaders piloting new care models; HR departments in healthcare uses AI to screen applications 25% more than other industries. Read more…

Funding and M&A Activity:

• Clinical intelligence vendor Navina secured $55 million in Series C funding.
• RCM vendor VisiQuate acquired Rotera, which makes agentic AI tools for financial operations.
• Remote virtual clinic vendor UniDoc Health will acquire AGNES Connect software from AMD Telemedicine.
• RCM vendor Infinx acquired Glidian, which automates prior authorization processes.

Thanks for reading and be sure to check out our latest Healthcare IT Today Weekly Roundups.

< + > HIMSSCast: Accenture's TechVision 2025 report offers healthcare AI revelations

Integrating data and AI to improve decision-making and the patient experience; training staff to lead AI adoption; creating trustworthy AI; and much more, presented by Accenture's Global Health Technology Lead Andy Truscott.

< + > Key Insights and Perspectives from PointClickCare Summit

It’s always great to be able to stop by the PointClickCare Summit.  This event brings together some of the leading post acute care organizations.  Plus, with PointClickCare’s acquisition of Collective Medical, there’s a lot of talk about acute care and bridging the gap between post acute care and acute care.

When I think back to past PointClickCare Summits, I remember the attendees being quite morose and down about post acute care given everything that had happened during COVID and some of the other pressures on post acute care.  I’m happy to say that this year’s conference attendees seemed much more upbeat and optimistic about the future.  Sure, like the rest of healthcare, there was plenty of uncertainty in what is going to happen in DC, but the overall optimism and excitement at the event was much better this year.

While at the conference, we had a chance to talk with some of the PointClickCare leaders and their customers to hear their insights and perspectives.  Check out the following 4 videos to learn more about what’s happening in the space.  And a special shoutout to Shereese Maynard for hopping on camera as a special Healthcare IT Today correspondent at the event.

Hamad Husainy, DO, Chief Medical Officer at PointClickCare

Philip Beckett, CEO at Texas Health Services Authority (Statewide HIE)

Ronn Berrol, Emergency Medicine Specialist at Sutter Health

Dean A. Slawson, VP of Advanced Technology at PointClickCare

What do you think of what was shared at PointClickCare Summit?  What are some of the things you see happening in the post acute care space?

< + > Private Equity and Ortho Tricks Internal Medicine – Fun Friday

Happy Friday Everyone! We hope you had an amazing week and ready to kick off the start to your weekend. That’s why we’re back with another edition of Fun Friday where we hope we can entertain you and bring a smile to your face to start the weekend off right. This week we’re featuring a couple videos from Dr. Glaucomflecken.

 

View this post on Instagram

 

A post shared by Dr. Glaucomflecken (@docglauc)

It’s amazing how much of healthcare is owned by private equity. Provider organizations and health IT companies. Private equity is going to have a big impact on the future of healthcare whether people like it or not.

 

View this post on Instagram

 

A post shared by Dr. Glaucomflecken (@docglauc)

Ortho is a pretty easy target in healthcare. I don’t think most of them mind. I’ve treated my ortho as my primary care doctor for a long time. So, that shares how I feel about them.

We hope you have a great weekend. We’ll be back on Monday with more great health IT content.

< + > VisiQuate Acquires Rotera to Advance AI-Driven Revenue Cycle Automation

VisiQuate, a leader in AI-powered revenue cycle management (RCM), has acquired Rotera, strengthening AI-driven automation in healthcare. This strategic acquisition enhances VisiQuate’s Machina Automation Studio, delivering next-generation agentic AI to help healthcare organizations optimize financial operations and reduce manual intervention.

“VisiQuate has long been a pioneer in revenue cycle automation, and acquiring Rotera expands that strength in a way that fundamentally reshapes the future of AI-driven revenue cycle management,” said Brian Robertson, Founder and CEO at VisiQuate. “With Rotera’s deep automation expertise and next-generation agentic AI technology, we are accelerating the evolution of intelligent, self-learning workflows that eliminate inefficiencies, optimize cash flow, and reduce administrative burden at scale. This acquisition strengthens our commitment to delivering the most advanced automation solutions, allowing healthcare organizations to focus their resources where they matter most—on patient care.”

A key part of this integration is infusing Ana, VisiQuate’s intelligence suite, with Rotera’s deep automation expertise, elevating her ability to drive efficiency, streamline workflows, and improve employee productivity. By combining VisiQuate’s industry-leading analytics with Rotera’s advanced AI frameworks, Ana becomes even more powerful, enhancing real-time data interaction, automating high-friction processes, and proactively managing revenue cycle tasks with minimal human intervention. This means greater intelligence, productivity, and decision-making at every step of the RCM workflow.

“As technology rapidly evolves, the most impactful healthcare solutions will seamlessly blend automation, AI, and big data to drive exponential improvements in cost, efficiency, and overall satisfaction,” said Erick McKesson, Co-Founder and CEO at Rotera. “By joining forces with VisiQuate, the premier revenue cycle intelligence company, we are radically transforming how health systems operate. By elevating AI-powered, self-healing automations to new levels together, we will drive smarter reimbursement strategies and empower our clients during this transformative time in healthcare.”

With the strength of VisiQuate and Rotera combined, the company is poised for rapid innovation and growth, bringing scalable AI-driven solutions that improve financial health and operational efficiency across healthcare organizations.

About VisiQuate

At VisiQuate, we believe healthcare organizations shouldn’t have to settle for outdated technology and endless manual work. That’s why we deliver AI-driven automation, advanced analytics, and intelligent workflows that help revenue cycle teams reduce inefficiencies, accelerate cash flow, and recover more revenue with less effort.

Unlike traditional RCM solutions, VisiQuate doesn’t just provide insights—we empower you to take action. Our solutions predict and prevent revenue cycle bottlenecks, streamline claim and payment processes, and ensure healthcare organizations maximize every dollar they earn. By combining cutting-edge AI with deep industry expertise, we help providers stay ahead of shifting payer behaviors, reduce denials, and create a smarter, more profitable revenue cycle.

It’s time to stop betting on the past and bank on tomorrow. Learn more at visiquate.com.

About Rotera

Rotera integrates advanced technologies and human intelligence, creating solutions for healthcare’s unique challenges. By eliminating unnecessary administrative tasks and providing clarity in a complex environment, we empower healthcare professionals to focus on what matters the most, patients. Our digital assistant platform, Alyks, identifies critical information and surfaces it to team members precisely when they need it. We believe in rapid, iterative design and development to ensure our solutions meet your needs efficiently and effectively. For more information, visit us at rotera.ai and follow us on LinkedIn and Twitter.

Originally announced March 25th, 2025

< + > A Nanodrug Drug Platform for Treating Acute Spinal Injuries – Life Sciences Today Podcast Episode 6

We’re excited to be back for another episode of the Life Sciences Today Podcast by Healthcare IT Today. This time I am with Dr. Lior Shaltiel, Founder and CEO at NurExone. We start this episode off with Dr. Shaltiel sharing how his personal and professional path led him to found NurExone and how he was able to get the necessary funding. Then we discuss what Dr. Shaltiel is building and why. We then take a look at his approach to see what makes it not just promising, but potentially game-changing. Next, we discuss Dr. Shaltiel’s plan to turn NurExone into a sustainable company and his profit model. We conclude this episode with Dr. Shaltiel sharing what has been his hardest day as a founder so far.

Check out the main topics of discussion for this episode of the Life Sciences Today podcast:

• Let’s start with your story – How did your personal and professional path lead to Nurexone? And what’s the story behind how you funded the company?
• What problem is Nurexone solving that no one else is getting right?
• You’re targeting spinal cord injuries—a notoriously hard space. What makes your approach not just promising, but potentially game-changing?
• Let’s talk business – How do you plan to turn Nurexone into a sustainable company—and what’s your model for making money while doing deep science?
• What’s been your hardest day as a founder so far?

Now, without further ado, we’re excited to share with you the next episode of the Life Sciences Today podcast.

Be sure to subscribe to the Life Sciences Today on your favorite podcasting platform:

• Apple Podcasts
• Spotify
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• YouTube

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on Healthcare IT Today.

If you work in Life Sciences IT, we’d love to hear where you agree and/or disagree with our takes on health IT innovation in life sciences. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

< + > Humanizing Healthcare

The following is a guest article by Iain Jewitt, Chief Technology Officer at Purple, and Percival Kane, Jr., MHA, Chief Operating Officer at UH Ahuja Medical Center

Over the past decade, the healthcare industry has experienced an evolution due largely to technological advancements, industry-wide reform, and evolving patient needs and expectations. These changes have shaped how the industry is perceived, how patients access healthcare, and how providers deliver it.

At the forefront of this evolution is Cleveland-based University Hospitals (UH), working alongside Purple, a leader in digital indoor mapping solutions, to bridge the gap between technology and patient-centered care. Through the strategic implementation of digital wayfinding and real-time data insights, this collaboration ensures that innovation enhances rather than replaces the human element in healthcare.

The Rise of the Patient-Consumer

Today’s healthcare consumers expect not only high levels of service and convenience but also an experience that feels customized and personal to their needs. With advancements in technology and AI tools, healthcare is increasingly being compared to industries like retail and hospitality. With 69 percent of patients willing to switch providers for better service, healthcare organizations must prioritize patient experience and operational efficiency to stay competitive.

Patients now demand clear communication around costs, digital access to health records, seamless appointment scheduling, and personalized treatment options. A Rock Health survey revealed that 60 percent of patients expect to manage their health digitally, highlighting the need for adaptable, user-friendly solutions. However, inclusivity is still of the highest importance, as not all patients are tech-savvy.

The Role of Technology in Patient-Centered Care

Technology has the power to streamline healthcare delivery, but it should not come at the expense of human interaction. UH and Purple have embraced a hybrid approach, integrating digital tools with personal support to enhance, not replace, human interaction.

One notable example is UH’s deployment of Purple’s digital wayfinding technology, also called UH Hospital Maps. Large hospital campuses can be overwhelming, often leading to missed appointments and increased patient stress. Digital wayfinding solutions help patients navigate these facilities with ease, reducing confusion and improving overall satisfaction. Purple estimates that digital wayfinding can decrease navigation-related issues by 80 percent within a year, ensuring that patients and visitors feel more confident when accessing care.

Beyond navigation, real-time location services (RTLS) have revolutionized hospital operations. By tracking medical equipment and staff and patient movement, hospitals can optimize resource allocation, reduce wait times, and enhance overall efficiency.

For a potential future launch, UH is exploring the abilities of Wi-Fi and real-time data to support and enhance patient navigation, anticipate patient needs, and improve communication — key elements in creating a more efficient and patient-centric care environment.

Humanizing Healthcare Through Hybrid Solutions

At University Hospitals, UH Ventures—the innovation arm of the system—has collaborated with information technology, volunteer services, and caregivers to introduce a hybrid approach to integrating Purple’s solutions without compromising its commitment to compassionate care. UH’s “no pointing” policy ensures that volunteers personally escort patients to their destinations rather than simply directing them. Digital wayfinding serves as a support tool, empowering volunteers to assist patients more efficiently while maintaining the personal connection that fosters trust and comfort.

Carol Passerell, Dee Kleinman Endowed Director of Volunteer Services at UH Cleveland Medical Center, describes this synergy, “Our wayfinders range in experience, and it’s great to see that exchange of skills happening between the younger college volunteers and the seasoned community volunteers. The technology feels approachable for everyone, and I thoroughly enjoy seeing the community volunteers becoming confident with the technology and utilizing it to its fullest potential.”

The Future of Healthcare Innovation

The collaboration between UH and Purple exemplifies how healthcare institutions can harness technology to meet patient expectations while preserving human connection. Future innovations may include integrating digital tools with patient portals like Epic’s MyChart, leveraging Wi-Fi analytics for personalized patient communication, and expanding RTLS applications for enhanced hospital operations.

“The collaborative efforts between Purple and University Hospitals spotlights how balancing innovation with patient-centered care can keep the healthcare industry humanized in an ever-evolving digital age,” said Percival Kane, COO at UH Ahuja Medical Center. “Purple’s innovative tools help us bridge the gap between cutting-edge innovations and exceptional patient care.”

As the healthcare industry evolves, the key to sustainable innovation lies in a hybrid approach that leverages technology to enhance, rather than replace, human interaction. The partnership between Purple and University Hospitals is a model for how digital solutions can be thoughtfully integrated into healthcare settings to improve patient experiences, operational efficiency, and overall care quality.

By prioritizing patient needs, embracing inclusivity, and ensuring that technology complements—not replaces—human touchpoints, healthcare providers can successfully navigate the future of digital transformation while staying true to their mission of delivering compassionate, high-quality care.

About Iain Jewitt

Iain Jewitt is a technology leader with more than 25 years of experience building teams and delivering innovative digital projects with a focus on user experience, security, and scalability. For more information about Purple, visit purple.ai.

About Percival (PK) Kane Jr.

Percival (PK) Kane, Jr. is the Chief Operating Officer for UH Ahuja Medical Center and is responsible for improving the value of UH Ahuja Medical Center’s services to the community. This includes enhancing the hospital’s growth and market share, continually improving clinical quality, safety, and patient experience, and furthering integration initiatives within the UH system. For more information about University Hospitals, visit uhhospitals.org.

< + > Navina Secures $55M Series C Funding Led by Growth Equity at Goldman Sachs Alternatives

Navina, a market leader in AI-powered clinical intelligence, today announced the successful completion of a $55 million Series C funding round, bringing the total funding to $100 million. The round is led by Growth Equity at Goldman Sachs Alternatives, with participation from existing investors, including Vertex Ventures Israel, Grove Ventures, and ALIVE.

This significant investment will accelerate Navina’s expansion across the U.S. healthcare market, enhance its proprietary AI technology, and further drive improvements in patient outcomes by bringing proactive clinical intelligence to every outpatient interaction.

“This investment is a powerful validation of Navina’s vision to improve patient outcomes and healthcare economics by breaking down data barriers with AI,” said Ronen Lavi, Co-Founder and CEO at Navina. “We’re thrilled to partner with a best-in-class firm like Goldman Sachs, whose market leadership will be instrumental as we enter this pivotal growth phase and expand our market reach. With this additional capital, we will continue to accelerate AI innovation and revolutionize healthcare by making every patient interaction more empathic, personalized, and proactive.”

Navina’s AI copilot has rapidly established itself as the trusted solution for value-based care organizations, beginning with primary care and expanding to broader healthcare segments. The platform serves over 10,000 healthcare professionals across 1,300 clinics and supports the care of more than three million patients. The company has already secured partnerships with industry leaders, including agilon health, InnovaCare Health, Millennium Physician Group, and Privia Health, and was recently recognized as Best in KLAS 2025 for Clinician Digital Workflow, further validating its exceptional customer satisfaction and trust.

“AI is rapidly transforming modern healthcare, and Navina stands at the forefront of that transformation – delivering real, measurable value to thousands of clinicians,” said Irit Kahan, Managing Director in Growth Equity at Goldman Sachs Alternatives. “Their deep integration into clinical workflows, unparalleled provider trust, and demonstrated ROI make them uniquely positioned to drive meaningful impact across the healthcare ecosystem. We believe Navina’s AI-powered platform is a game-changer, and we are excited to support their next stage of growth.”

As healthcare continues to transition toward value-based care, the need for accurate and timely clinical intelligence has become more critical than ever. Yet fragmented data, inefficient manual workflows, and growing administrative burdens make it difficult for clinicians to deliver proactive, preventive patient care, resulting in poor clinical outcomes and high cost of care.

Navina equips clinicians and care teams with real-time, data-driven insights that improve the quality of care and financial outcomes. Navina’s AI copilot surfaces clinical insights that support effective decision-making throughout the care continuum–from the back office to the point of care–while significantly reducing the administrative burden. Navina natively integrates into the clinician workflow, and maintains an impressive 86% weekly active usage rate and high trust in its AI recommendations within daily practice.

With this funding, Navina will accelerate the development of its proprietary AI to ultimately become the definitive source of unified patient data that improves efficiency and care quality across the ecosystem from payers to providers. The company will expand its platform capabilities to further automate and optimize workflows from proactive population health management to effective point-of-care intervention.

Originally announced March 25th, 2025

< + > NZ awards first contract for $2M shared digital health record project

The new health records system is targeted for go-live by mid-year.

< + > Healthcare’s Cybersecurity Problem Escalates – How Should Providers Respond?

The following is a guest article by Errol Weiss, Chief Security Officer at Health-ISAC

The constant swarm of attacks from all sides aimed at the global health sector in recent years has reached even greater heights. A recent joint bulletin from the American Hospital Association (AHA) and the Health Information Sharing and Analysis Center (Health-ISAC) raised alarms over a social media post referencing a coordinated, multi-city terrorist plot targeting U.S. hospitals.

While the FBI’s investigation found no credible threat, experts have warned that the viral post, whether real or fake, may still inspire copycat actions or lone-wolf attacks. Attacks like that can cause serious disruption in a sector already stretched thin because of competing resource needs. As a result, healthcare organizations now face the challenge of preparing for a threat that may not be real but could still have devastating consequences. Fortunately, there are steps hospitals can take to increase their resilience in the face of escalating threats.

The Danger of a Poor Response

The terrorist threat warning acted as a wake-up call for hospitals about something they should be aware of at all times: the health sector is always under attack from all sides and in multiple forms, both physical in the form of attacks on healthcare facilities and workers, and digital, often in the form of ransomware. Just over a year ago, a ransomware incident at Change Healthcare, one of the largest healthcare payment processors in the U.S., sent shockwaves through the industry. The breach disrupted billing, prescriptions, and insurance claims across hospitals and pharmacies nationwide, delaying care for millions and straining already overburdened systems. It also exposed the personal data of more than 190 million people.

Since then, it seems like once a month a new successful ransomware attack that shuts down hospital systems appears in the news, damaging patient care. One report showed that cardiac arrest deaths significantly increased as a result of delayed care. Patient monitoring devices and electronic health record (EHR) systems may also fail, causing a further degradation of patient care when doctors are unable to access necessary information.

Ultimately, ransomware criminal gangs now treat hospitals as high-value, low-resilience targets, knowing that downtime can endanger lives and force quick payouts to secure the release of essential systems and data. It’s time for a coordinated response. 

Move Fast and Move Together

Hospitals must immediately change their security posture to defend themselves against ongoing threats in any form. While this article focuses on digital threats, healthcare providers must take physical threats, like the terrorist threat mentioned earlier, just as seriously. Addressing those physical security risks requires a separate, comprehensive strategy that falls outside the scope of this piece, but they remain a critical part of the industry’s overall security posture.

As far as responding to digital threats, the priority must be to lock down external access points. Hospitals should review who can access their computer systems from the outside, for example, employees working remotely or vendors connecting off-site. Turn off any accesses that aren’t being used, for example, when a staff member resigns. Require strong passwords and multifactor authentication for accounts that remain to make sure only the right people can remotely log in. Many attacks start when hackers find a weak spot in these remote connections.

Also, data backups are extremely important. Ensure that backups are offline, encrypted, and tested regularly. This includes EHRs, diagnostic systems, and financial records. A working backup can mean the difference between hours of downtime versus months to rebuild.

Next, run internal exercises to test your response to attacks. Hospitals should simulate a ransomware or physical security incident with all key departments, including clinical, IT, legal, and communications, to identify response gaps in real-time. Fast recovery depends on practiced coordination.

Finally, share what you know with other hospitals and industry leaders through information sharing networks (like Health-ISAC) and online communities, leading industry publications, or at conferences. Sharing threat intelligence and best practices and collaborating with your peers are the backbone of resilience. Report attacks, especially ongoing campaigns, and share about the preventative and responsive measures that have had the greatest success in evading threats in the past. Hospitals that prepare now have an opportunity to decrease the impact from cyber incidents and breaches, which will ultimately improve patient outcomes throughout the coming years.

Facing Reality

Unless the healthcare industry shifts its posture to increase security, attacks will continue to grow in number and severity. That is the future healthcare organizations must prevent through advanced technology and collaboration at all levels of the industry.

Fortunately, the outlook isn’t all bad for the industry. When the potential terrorist threat surfaced on social media, organizations spread the word and immediately began to strengthen physical and cybersecurity measures. That rapid response proves one thing: when the healthcare industry collaborates, shares threat intelligence, and moves together, it can protect both its systems and the lives that depend on them.

About Errol Weiss

Errol Weiss is Health-ISAC’s Chief Security Officer. He has over 25 years of experience in Information Security, beginning his career with the National Security Agency conducting penetration tests of classified networks. He created and ran Citigroup’s Global Cyber Intelligence Center and was a Senior Vice President Executive with Bank of America’s Global Information Security team.

Errol has an M.S. in Technical Management from Johns Hopkins University and a B.S. in Computer Engineering from Bucknell University.

< + > This Week’s Health IT Jobs – April 23, 2025

It can be very overwhelming scrolling though job board after job board in search of a position that fits your wants and needs. Let us take that stress away by finding a mix of great health IT jobs for you! We hope you enjoy this look at some of the health IT jobs we saw healthcare organizations trying to fill this week.

Here’s a quick look at some of the health IT jobs we found:

• Medical Director – All Points North
• Cybersecurity Specialist (Healthcare/Medical Devices) – Abbott
• EMR Analyst – HIMS – Premier Health Partners
• Population Health Manager – Lumeris
• Regulatory Readiness Manager – Clinical – Connecticut Children’s
• System Manager of Pharmacy Systems and Informatics – The University of Vermont Medical Center
• Analyst, Patient Access Quality – CHRISTUS Health
• Medical Review Officer Opportunity – 100% Administrative – AMN Healthcare Physician Solutions
• Clinical and Operations Consultant – Marathon Health
• Care Integration Manager, RN – CenterWell Senior Primary Care
• Director, Healthcare Analytics – St. Luke’s Health System
• Healthcare Compliance Manager – Washington Center for Bleeding Disorders (WACBD)
• Patient Privacy Coordinator (Remote) – VCU Health
• Manager of Health Information Management – Acadia Healthcare
• Healthcare Resource Specialist (Full Time, Days) – Trinity Health
• Sr. Analyst, Patient Safety – Oak Street Health
• Clinical Engineering Director-System – Intermountain Health
• Healthcare Cyber Security Principal – RSM US LLP
• Chronic Care Management Director – +MEDRITE Urgent Care
• Patient Services Representative – Corewell Health

If none of these jobs fit your needs, be sure to check out our previous health IT job listings.

Do you have an open health IT position that you are looking to fill? Contact us here with a link to the open position and we’ll be happy to feature it in next week’s article at no charge!

*Note: These jobs are listed by Healthcare IT Today as a free service to the community. Healthcare IT Today does not endorse or vouch for the company or the job posting. We encourage anyone applying to these jobs to do their own due diligence.

< + > RPA helps Samsung Medical Center reduce records issuance wait times to 5 minutes

The Korean hospital has fully automated its online medical records issuance system to improve the patient experience.

< + > TriHealth will save $8M annually with post-acute care collaboration system

The Ohio health system has so far used the technology to reduce its readmission rate from 25% to 18% and its average length of stay from 25 days to 18.

< + > Improving Interoperability Between Healthcare Providers and Systems to Enhance Care Coordination and Data Sharing

Anyone who has been to a doctor’s office that is not in the same provider/organization as their other typical appointments can tell you that getting your patient information shared with the other is a huge hassle. Figuring out the different schedules of the two offices, finding the right phone numbers and people to call, or even finding the right paperwork to fill out to release your patient information can be a long and draining process – even more so when it is an emergency appointment. Interoperability is the key to solving this problem.

We reached out to our incredible Healthcare IT Today Community to ask — How can health IT solutions improve interoperability between healthcare providers and systems to enhance care coordination and data sharing? The following is what they had to share.

Philipp von Gilsa, CEO at Kontakt.io
Interoperability in healthcare is about transcending data silos, ensuring that health systems have a single platform to consolidate and harness their critical data to better orchestrate care delivery. By integrating AI, real-time location systems (RTLS), and electronic health records (EHRs), hospitals can eliminate inefficiencies and improve patient outcomes.

This integration enables automated care orchestration — ensuring the right patient is in the right bed with the right equipment and staff at the right time. AI-powered RTLS, centering around the inpatient’s journey of receiving care, optimizes patient flow, reducing delays and freeing up capacity for incoming patients. By breaking down silos and automating workflows, this technology helps healthcare teams focus on patient care rather than reacting to day-to-day operational crises. This will not just enhance inpatient care operations; it’s making health systems responsive by aligning resource allocation just-in-time with patient and staff needs.

Raul Cepeda Jr., Vice President at rf IDEAS
Healthcare organizations are leveraging single sign-on (SSO) to significantly enhance interoperability between healthcare providers and systems by ensuring that only authorized personnel access sensitive health information, maintaining data integrity, and streamlining access to multiple systems and electronic health records (EHRs) with a single set of smartcard credentials. This reduces the risk of data breaches, improves workflow efficiency, and allows healthcare providers to focus more on patient care. By simplifying the login process and incorporating strong authentication methods, these technologies create a secure and efficient environment for data sharing and care coordination, ultimately leading to better patient care and outcomes.

Zachary Fox, EVP, Business Development at DrFirst
True interoperability isn’t just about sharing data. It’s about making sure relevant information reaches clinical workflows with content necessary for the action being taken in a format semantically compatible with the system being used so that healthcare providers can use it at the moment it’s needed. E-prescribing is not an interoperability solution; it’s a digitization solution. It carries what would have been paper from prescriber to pharmacist electronically, without patient context and with no consideration of deep workflow compatibility.

That lack of context dramatically limits collaboration between prescribers and pharmacists, leaving the dispensing process mired in inefficient, manual workarounds. But disruptive innovations are shifting the focus: Instead of treating e-prescriptions as simple transactions, for instance, we’re recognizing them as complex clinical orders, which sets the stage for real-time clinical collaboration and true workflow automation needed for specialty medications and patients with complex conditions.

Ron Margalit, Chief Information Officer at Evergreen Nephrology
When it comes to chronic disease management, technology should enable consistent communication and data sharing between all stakeholders in a patient’s care. Patients with chronic kidney disease, for instance, may see a variety of professionals, including a nephrologist, primary care provider, social worker, dietician, and pharmacist throughout their care journey. Due to the complexity of this type of care, it can be difficult to keep providers across specialties informed of patient progress and outcomes, leading to fragmented care delivery. Integrating advanced AI tools with EHR systems can ensure health data is accurate, timely, and easily accessible. This integration facilitates better communication and coordination among care providers, ultimately leading to improved patient outcomes.

Sandy Saggar, CEO at Connexall
To enable interoperability across health systems, an enterprise-grade platform-based approach is key. Similar to an overall health system approach with respect to an EMR or ERP, interoperability needs to be planned and implemented at a holistic level as well. A single, vendor-neutral end-to-end integration and communication platform eliminates data silos, ensuring that critical patient information flows efficiently to enhance care coordination and data sharing. Ultimately, a unified platform fosters a safer environment for patients, clinicians, and staff by minimizing communication gaps and ensuring that the right information reaches the right person at the right time. By embracing this approach, healthcare organizations can drive more efficient, coordinated, and patient-centered care.

Sagnik Bhattacharya, CEO at Rhapsody
Health IT solutions will significantly improve interoperability by leveraging best-in-KLAS systems, which provide proven reliability and effectiveness. Instead of building custom solutions from the ground up, healthcare organizations save money and speed up implementations by buying well-designed solutions. The key is choosing the right partner with modern, flexible technology that can seamlessly integrate new standards like FHIR and APIs with existing systems like HL7. This ensures compatibility across diverse platforms while streamlining processes.

By focusing on a unified user experience, the solution will not only ensure smooth data sharing but also enable healthcare providers to gain a comprehensive view of the patient’s overall health. This perspective is essential in delivering coordinated and personalized care, making interoperability an even more crucial element in enhancing patient outcomes.

Shounak Lahiri, Global Solutions, SVP at Health Catalyst
Healthcare data interoperability remains a challenge despite improvements in health information exchange standards. True interoperability goes beyond data sharing. It requires seamless workflows across systems and organizations. However, many core systems, including EHRs, lack the accessibility needed to enable these critical workflows, impacting patient care.

Integrating health IT solutions such as cloud-based data extraction, analytics, and autonomous clinical pathways enhances interoperability across providers, systems, and patients. This strengthens value-based care by improving quality while reducing costs. A key shift is moving from reactive care gap closure to proactive intervention.

Interoperability starts with aggregating patient data from EHRs, insurers, clinical registries, and Health Information Exchanges (HIEs). When combined with analytics, AI augmentation, and evidence-based guidelines, this data helps identify needed interventions. Autonomous clinical care pathways and patient engagement tools then facilitate these actions, providing personalized recommendations, shared decision-making, and streamlined care delivery.

For example, patients can schedule diagnostics and labs online, initiate or adjust medications, receive referrals, and coordinate care. By enhancing workflows with engagement, automation, and AI-driven decision support, interoperability moves from a technical goal to a transformative force in healthcare.

Heather Cox, President of Insights & Empowerment at Zelis
Healthcare data lacks consistency and standardization, making it increasingly complex and difficult for the industry to leverage for actionable insights that improve care. Payers and providers don’t need to play the role of data interpreters. APIs allow different systems to communicate, share data, and empower payers, providers, and members (i.e., provider lists and searches, cost estimates, health records). APIs make large volumes of data actionable for payers, providers, and internal staff by making the healthcare processes more interoperable and helping inform payers on how to make the member experience more personalized, affordable, and accessible.

Chris Carruthers, Chief Innovation Officer at DexCare
Healthcare systems have traditionally operated with fragmented data, making it difficult to efficiently coordinate care. However, health IT solutions are shifting the industry toward real-time, digital-first models that work to meet patient expectations for convenience and flexibility. From provider capacity and utilization to costs, care orchestration solutions can deliver data harmonization to unlock applications focused on customer experience, resource allocation, and insights. And the impact is significant. But we need agnostic, multi-EMR solutions to achieve this. Only then can we string together vast first- and third-party insights – like appointment data, provider data, and payor data – to drive improved data freshness and hygiene for intelligent systems to make accurate real-time decisions.

By building these solutions using high efficacy, healthcare-specific AI models, the industry can improve throughput, patient experience, and staff effectiveness. With a more connected approach, health systems can direct patients to the right care setting at the right time. Routine and low-acuity visits can be shifted to virtual platforms, reducing unnecessary in-person appointments and ensuring providers focus on higher-complexity cases. This not only improves access but also helps balance patient demand with provider availability, alleviating workforce strain. Connecting siloed data and dynamically matching capacity with patient demand will reshape care to build a more resilient system and deliver improved experiences for both patients and providers.

Mike Penich, Sr. Vice President, Payer at Tegria
Interoperability is crucial for effective healthcare, but many organizations still struggle with fragmented data and disconnected systems. Health IT solutions help tackle these issues by creating data-sharing frameworks that provide real-time access, meet regulatory requirements, and streamline workflows. With advances in FHIR-based APIs, cloud integration, and AI-powered data harmonization, healthcare providers can securely exchange critical patient information across different platforms. This connectivity not only supports better clinical decision-making but also reduces administrative burdens and speeds up care coordination, leading to better outcomes for patients.

For payers, the increasing focus on interoperability presents a significant opportunity. With new regulations requiring greater data sharing, payers can leverage this shift to enhance collaboration with providers, ensuring more holistic, member-centered care. By integrating payer-provider collaboration tools and using interoperability to gain a more comprehensive view of patient data, payers can support value-based care models, reduce inefficiencies, and improve health outcomes.

To unlock the power of interoperability, healthcare organizations need to take a strategic, results-driven approach. Health IT investments should align with evolving regulations like TEFCA, and payer-provider partnerships should be strengthened through accurate, timely data exchange. Moving beyond just compliance, interoperability enables a more connected care experience where providers, payers, and patients benefit from consistent, secure, and actionable health information.

Eric Makovsky, SVP Customer Engagement at Tendo
Health IT solutions must prioritize open APIs, standardized data formats (FHIR, HL7), and cloud-based platforms to enable real-time data exchange. By breaking down silos and integrating disparate systems, these technologies enhance care coordination, reduce redundancies, and ensure providers have the right information at the right time for better patient outcomes.

Such great insights! Huge thank you to everyone who took the time out of their day to submit a quote! And thank you to all of you for taking the time out of your day to read this article! We could not do this without all of your support.

How do you think health IT solutions improve interoperability between healthcare providers and systems to enhance care coordination and data sharing? Let us know over on social media, we’d love to hear from all of you!