Wednesday, March 1, 2023

< + > The Amazon-One Medical, CVS-Oak Street Mashup: A Cautionary Note On Retail’s Incursion Into Healthcare Delivery

Amazon, CVS and other retailers have made big headlines in recent by acquiring companies and announcing partnerships to speed their push into healthcare delivery. The deals could transform the industry and the patient experience, but they could also be disastrous and highly-public failures.

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< + > Patient-Facing AI Must Know When to Call for Help

The following is a guest article by Steve Pappas , H ead of Innovation at eGain Lately, it seems that we can’t turn on the TV or scroll thr...