Sunday, April 23, 2023

< + > Bonus Features – April 23, 2023 – 77% of doctors are confident in a chatbot’s ability to assess patients’ symptoms, only 7% of executives very satisfied with patient-facing payment products, plus additional news from HIMSS 2023

Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

News and Studies

Surprisingly, medical practices seem to really like generative AI, according to a Software Advice survey – 95% are satisfied with their chatbots right now, and 68% report a positive ROI. Scheduling appointments and requesting medication refills are common use cases, but practices are also interested in applying chatbots to clinical care. Nearly half of doctors (45%) said tools like ChatGPT are useful today without any adjustments, and 77% said they are somewhat or extremely confident in a chatbot’s ability to accurately assess patients’ symptoms.

Healthcare saw a 368% increase in phishing attacks form 2021 to 2022, according to a report from Zscaler ThreatLabz. Believe it or not, that figure placed healthcare fifth among all industries, behind education, finance, insurance, and government. The rise of ChatGPT is one factor in the increase, the company said, as as generative AI makes it much easier for attackers to create malicious code.

More News from HIMSS 2023

Partnerships

Products

Sales

People

If you have news that you’d like us to consider for a future edition of Healthcare IT Today Bonus Features, please submit them on this page. Please include any relevant links and let us know if news is under embargo.



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