Wednesday, December 27, 2023

< + > JAMA research: AI model explanations don't meaningfully mitigate against bias

A randomized clinical vignette survey across more than a dozen states, with hospitalists, NPs and PAs taking part, evaluated systematically biased algorithms and how clinicians make decisions with image-based AI guides.

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< + > The Business of Empathy: Why Patient Experience is More than Just Numbers in the Revenue Cycle

The following is a guest article by Matt Lauer, XM Data Scientist at Qualtrics Revenue cycle leaders must embrace a holistic perspective on...