Tuesday, March 12, 2024

< + > Contact centers – the perfect proving ground for AI in healthcare?

That's the message Talkdesk VP Patty Hayward is sending at HIMSS24, because, she says, contact centers have a high impact on patient experience, offer non-clinical use cases for AI, and keep humans in the loop.

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< + > Fragmented Vendors. Info-Blocking Risks. How Harmony Healthcare IT is Fixing Data Migrations.

Data migrations are hard. Legacy systems are tough to move away from. Project timelines always seem to slip. The old way of using multiple v...