At their recent user conference, Charm Health, unveiled plans to add more features to address the needs of larger practices. This reflects a growth and evolution in the company’s existing customers and the desire to pursue new markets. The company also held an innovation challenge at their conference.
The Healthcare IT Today team was invited to attend the Charm Health user conference, cutely named #Charmalot2024, in Washington DC. The conference was well attended by customers from as far away as Chile.
The company made a slew of announcements, including:
- More features for larger practices
- New AI capabilities
- Continued investment in integration with other platforms
Charm Health Integration with Salesforce
Telemynd is a mental health provider that serves patients from coast to coast. They use Charm Health as their EHR and Salesforce for all patient-facing activities. Telemynd has been collaborating closely with Charm Health for the past year to achieve a tighter integration.
“The combination of these two platforms allows us to deliver care at scale and maintain the level of user experience for patients and providers that we want,” said Roger Murray, Vice President of Product & Marketing at Telemynd. “This is really important to us.”
Charamalot 2024 Innovation Challenge
One of the unique aspects of #Charmalot2024 was the inclusion of an Innovation Challenge during the conference. Eighteen startups participated in this year’s challenge. There digital health companies, companies with medical devices, wellness applications, marketplaces, and even a social media platform.
Six finalists were chosen from the group of 18 to present to the attendees at #Charmalot2024. All gave passionate and enlightening presentations. A panel of judges crowded Veera, a company that makes an innovative breast pump (still in stealth mode), the 2024 challenge winner.
Keynote Speakers
The conference featured several interesting keynote speakers including:
- Robert Pearl, MD (Author & Speaker) who spoke about AI and how it will fundamentally change medicine…once we figure out the liability and reliability issues;
- Andrew Lundquist, MD (Clinical Director at Nabla) who spoke about the need for more positive peer examples for new health technologies and more sharing of best practices; and
- Parmila Srinivasan (CEO of Charm Health) who spoke about continuous innovation
Overall Impression of Charmalot 2024
The company’s facial recognition module, which was featured at Charmalot 2024, was most interesting. When patients register, they include a selfie which becomes part of their record. That selfie is then used to verify the patient’s identity during a telehealth visit – to ensure the person at the visit is the correct patient.
Overall, Charm Health’s user conference was well organized. It had a good mix of general interest sessions and deep dives into product functionality. It was clear from the announcements that the company is evolving its EHR platform in lockstep with their customers who are growing into larger providers having started as single-doc practices.
It will be fun to track the continued evolution of the EHR over the next year.
Learn more about Charm Health at https://www.charmhealth.com/
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