AI’s incredible advances in healthcare are built on the structured data that is currently available. Yet healthcare is mostly full of unstructured data which is not as easily processed by AI. Imagine what would happen if healthcare data was readily accessible? Hyland is working towards that goal.
Healthcare IT Today sat down for an exclusive interview with Jitesh Ghai, CEO of Hyland, provider of enterprise content management solutions to healthcare and other industries, to learn more about the company’s efforts to unlock the value of healthcare data by making it more accessible. In particular, we wanted to ask Ghai about the concept of “content intelligence” that was touted by the company at #RSNA24.
Key Takeaways
- Unlocking Unstructured Data. Hyland is focusing on making unstructured data, like medical images and patient records, accessible and valuable for healthcare providers.
- Unified Data Across Systems. Hyland’s enterprise imaging SaaS solution consolidates fragmented data from different devices, enabling seamless sharing between clinicians and patients.
- Standards-Based Integration. Hyland is meeting providers where they are by using open standards like DICOM and FHIR, ensuring smooth integration without disrupting existing workflows.
Unstructured Data Chaos
Data.Gov defines unstructured data as “computerized information which does not have a data structure which is easily readable by a machine.” Examples from healthcare include X-rays, MRIs, CT scans, faxed documents, scanned paper forms, and clinical notes.
According to studies, as much as 80% of healthcare information is unstructured.
Unstructured data is often scattered amongst different clinical and administrative systems. The first step to unlocking the value of this data is consolidating it so that it can be managed more efficiently.
“We are in the business of making unstructured data consumable,” explained Ghai. “We are unifying medical images from fragmented devices across providers, departments and practices. We are also enabling sharing of those images between clinicians and patients to improve outcomes.”
Hyland’s enterprise imaging SaaS solution unifies fragmented medical images from different devices and securely shares them between clinicians and patients.
Unified Data
Ghai’s strategic vision for Hyland is centered on meeting healthcare providers where they are, leveraging standards-based connectivity like DICOM and FHIR to unify content without disrupting existing workflows.
“We are now able to connect to every system where financial, patient, imaging, clinical, and other data exists,” said Ghai. “We can unify it and provide content intelligence which can be used to drive more efficient processes.”
Hyland has already worked with many of its health system customers to bring data from different applications together, including:
- patient records
- written records
- faxes
- prescriptions
- referral documents
- clinical notes
- images
- billing and finance
- HR records
By combining AI with content intelligence, Hyland is unlocking new possibilities for healthcare providers, enabling smarter processes and more intuitive applications. As Ghai noted, “The opportunity to deliver better patient care more productively is immense, but you have to bring all of this unstructured data together.”
Learn more about Hyland at https://www.hyland.com
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