One of the hottest topics at the recent HFMA Annual conference is CDI (Clinical Documentation Improvement). It makes sense why this is important when you understand that a healthcare organization’s revenue is dependent on the quality of the clinical documentation. That’s why a well done data-driven CDI program is so important for every healthcare organization.
This was illustrated really well to me when I watched the “Maximizing the Impact of Clinical Documentation Improvement: A Data-Driven Approach” session hosted by Nordic Global. Below you’ll find some of the key points that were shared during the session by Monument Health and Nordic Global experts.
I have to admit that I was surprised when there was a packed house for this session. Not because this session wasn’t good (It was great), but because the sessions on the show floors of many conferences aren’t very well attended. At HFMA, there was standing room only for this session. One of the keys was probably being able to hear first hand from their peer’s experience doing CDI and working with Nordic Global on it.
When I saw this slide, it made me think that it probably was a pretty fair description of CDI at many organizations. Not enough reporting to show their impact. Not a broad enough scope to be able to impact the organization as much as possible. Doing good work, but more opportunity to grow. Does this sound like CDI at your organization?
One thing I loved about this approach by Nordic and Monument Health was they expanded the scope of CDI, but leveraged data to make sure it was expanded in ways that would have a meaningful revenue impact on the organization. It wasn’t just expanding CDI to expand CDI, but was expanded based on key data elements that showed a path to quality results.
When it comes to CDI, there are so many areas you can focus on. I love that they shared how they used CMS and other data to guide their focus areas and potential value that could be created. They also mentioned that Nordic Global and Monument Health did chart reviews and sample cases on actual data to ensure these benefits would be there for Monument specifically.
Data on its own is useless.
Turning data into action is key to value creation.
I love this table on how they leveraged key data to drive workflow enhancements.
Of course, as they say, the proof is in the pudding. Check out the results above. What do you think of these results?
Although, the ROI impact below is even more powerful.
The above is just the impact on one of the Monument Health hospitals. They saw similar results at their other hospital as well, but scaled to the size of that hospital.
Lots of key learnings from this session. First, CDI can have a great financial impact on your organization. Second, leveraging data to target your CDI efforts is key. Third, data is good, but workflow improvements are better. Make sure you don’t just analyze the problem, but you actually fix the issues. Fourth, there’s a lot of value in working with a good partner like Nordic Global who has done this work before.
What do you think of this case study example on the benefits of CDI? Anything you’d add to it? Let us know on social media.
Nordic Global is a proud sponsor of Healthcare Scene.
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