Friday, October 31, 2025

< + > Hybrid Intelligence with Carta Healthcare – Life Sciences Today Podcast Episode 33

We’re excited to be back for another episode of the Life Sciences Today Podcast by Healthcare IT Today. My guest today is Aaron Brauser, General Manager Life Sciences at Carta Healthcare.

AI should work in synergy with clinical expertise. This “Hybrid Intelligence” approach propelled Carta Healthcare to become a leader in clinical data abstraction, serving health systems and pharma companies. Their platform leverages a combination of AI, LLMs, and clinically guided expert models to analyze EHR data in real time, instantly matching patients to clinical trials. Additionally, the solution captures and makes available all the key clinical data from the unstructured notes to allow it to be imported back into the EMR, improving research and other clinical uses.

Check out the main topics of discussion for this episode of the Life Sciences Today podcast:

  • Tell me about your journey.
  • How do you create value for your drug company customers?
  • How do you capture the value?
  • What are 3 things you’d like to achieve in the next 12 months?

Now, without further ado, we’re excited to share with you the next episode of the Life Sciences Today podcast.

 

Be sure to subscribe to the Life Sciences Today Podcast on your favorite podcasting platform:

Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on Healthcare IT Today. As a former pharma-tech founder who bootstrapped to exit, I now help TechBio and digital health CEOs grow revenue—by solving the tech, team, and go-to-market problems that stall your progress. If you want a warrior by your side, connect with me on LinkedIn.

If you work in Life Sciences IT, we’d love to hear where you agree and/or disagree with our takes on health IT innovation in life sciences. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!



< + > AmplifyMD Raises $20 Million Series B to Accelerate Transformation of Health System Care Delivery

Funding Led by Forerunner Ventures Accelerates the Impact of AmplifyMD’s AI-Enabled Multispecialty Virtual Care Platform, Enabling Health Systems to Enhance Clinical Access and Operational Efficiencies Across Any Care Setting

Building on accelerating traction with health systems nationwide, AmplifyMD, the leading integrated virtual care solution, today announced a $20M Series B funding round.

The raise, led by Forerunner Ventures with participation from F-Prime, Greylock, Tau Ventures, and strategic partner Memorial Hermann Health System, will accelerate AmplifyMD’s AI-driven platform capabilities and advance sustainable clinical coverage for hospitals under pressure to do more with less.

Since its launch in 2019, AmplifyMD has established itself as the clear leader in delivering seamlessly integrated multispecialty virtual care across any clinical setting, through its EHR-integrated, AI-enabled platform and integrated clinical network covering 15+ medical specialties.

“AmplifyMD isn’t just enabling telehealth—it’s reimagining how health systems leverage their clinical resources,” said Eurie Kim, Managing Partner at Forerunner. “Their automation-first approach to virtual care workflows delivers immediate efficiency gains and lays a  foundation for sustainable models hospitals can rely on for years to come.”

AmplifyMD transforms fragmented data and limited provider capacity into coordinated, systemwide coverage. The platform brings essential patient information to the point of care and uses intelligent distribution to extend providers across multiple sites and departments. The impact: faster consults, higher productivity, reduced patient transfers, improved revenue cycle outcomes, and smarter use of resources—helping health systems deliver consistent, high-quality care whenever and wherever it is needed.

“At Memorial Hermann, we look for innovation that addresses challenges in a fundamentally different way,” said Feby Abraham, Executive Vice President & Chief Strategy Officer. “AmplifyMD stands out because it combines AI-enabled workflows with on-demand specialty coverage, creating a scalable model that expands access, improves quality, and lowers costs.”

AmplifyMD’s platform is producing meaningful outcomes at scale, including:

  • 52% reduction in TeleStroke operational costs
  • 2x increase in TeleHospitalist cross-cover consults per shift
  • Outpatient specialty care wait times cut from months to days

“Over the past few years, we’ve seen just how transformational our solutions can be,” said Meena Mallipeddi, Co-Founder and CEO at AmplifyMD. “Health systems using our platform, and when needed, our physician network across 15+ fields, are proving it’s possible to deliver care that is faster and more sustainable, with less strain on existing resources.”

With this new investment, AmplifyMD plans to scale to meet a broader set of needs for its health system partners, enabling hospitals and care organizations to turn virtual coverage into a sustainable advantage. This new capital will also accelerate AmplifyMD’s development of AI and clinical workflow capabilities, enable deeper strategic partnerships across its health system footprint, and fuel long-term care delivery transformation across the country.

About AmplifyMD

AmplifyMD is redefining how health systems deliver services with an EHR-integrated multispecialty virtual care platform and national physician network that transform fragmented access into scalable coverage models. Already powering 300+ programs, AmplifyMD uses AI-enabled automation and streamlined workflows to expand capacity, optimize physician utilization, and enable health systems to deploy new coverage models at scale across any service line or setting.

Originally announced September 24, 2025



< + > Inspiren Raises $100M Series B to Lead Senior Living’s AI-Driven Future

Investment Accelerates Inspiren’s Vision to Help Operators Meet Rising Care Demands with an Integrated, AI-Powered Ecosystem

Inspiren, a leader in AI-powered solutions redefining senior living, today announced it has raised $100 million in Series B funding. The financing was led by global software investor Insight Partners, with participation from Avenir, Primary Venture Partners, Scale Venture Partners, Story Ventures, Third Prime, and Studio VC. This brings Inspiren’s total funding to $155 million.

The senior living landscape is changing. Rising acuity levels, escalating staffing challenges, and increasing expectations from residents and families are reshaping the industry. Operators must adapt quickly to meet these demands, and Inspiren is building the ecosystem to help them do it.

Unlike point solutions, Inspiren unifies resident safety, care planning, staffing, and emergency response into a single AI-powered platform. In March, the company launched the industry’s first complete senior living ecosystem, bringing together these core functions in one seamless solution.

As part of its ongoing advancements, the company recently enhanced Inspiren HQ, the web-based platform that empowers community leadership to monitor the overall health of their communities. This included the launch of Inspiren Intelligence, an advanced analytics engine that delivers a comprehensive, real-time view of clinical and operational insights, providing actionable information across resident safety, care planning, and staffing. With its intuitive, user-friendly design, Inspiren Intelligence represents a significant step forward in using AI to drive meaningful outcomes in senior living.

“Senior living faces unprecedented challenges. Yet, the industry has lacked a fully integrated, enterprise-ready solution,” said Michael Wang, Founder and Chief Clinical Officer at Inspiren. “Inspiren was created to address these challenges and more, combining technology with compassionate care. This investment lets us continue to enhance the ecosystem and ensure we’re always exceeding what senior living expects. We’re honored to have investors who believe in and support our vision.”

The financing will accelerate Inspiren’s ability to deliver expanded AI capabilities, bring its ecosystem to more communities nationwide, and raise the bar for clinical outcomes, staff efficiency, and resident and family trust.

Communities using Inspiren can see immediate, measurable impact, including:

  • Ascent Living Communities: Within hours of go-live, Inspiren detected and confirmed a fall that a resident had denied, enabling timely medical attention and the diagnosis of a stroke
  • Heritage Communities: Inspiren-enabled communities achieved improvements in fall outcomes, including an 86% reduction in bedroom-related falls with injury
  • Arrow Senior Living: Installed in 27 communities across six states, positively impacting thousands of residents and staff; Arrow and Inspiren jointly received the 2024 McKnight’s Technology Award and are 2025 finalists

“By combining resident safety, clinical insights, and staff efficiency into one intelligent system, Inspiren is driving both immediate impact and long-term value for senior living,” said Jeff Horing, recent Inspiren Board of Directors appointee and Co-Founder and Managing Director at Insight Partners. “We are proud to support their vision as they scale to meet rising demand and help reshape how technology enhances quality of life in senior care.”

Within the past year, Inspiren has more than doubled its customer base, promoted internal talent, and recruited seasoned leaders from some of the world’s most innovative organizations, including:

  • Mike Hsu, Chief Operating Officer — ex-Anduril, Peloton
  • Dominique Simoneau-Ritchie, Chief Technology Officer — ex-Affinity, Wealthsimple, Shopify
  • Lynne Hamilton, Chief People Officer — ex-Black Crow AI, Intent
  • Brian Gwiazdowski, Head of Finance — ex-Primary Venture Partners, Vista Equity Partners
  • Skye Peckenpaugh, Head of Marketing — ex-Flock Safety, VTS

With new capital, a strengthened leadership team, and growing momentum across senior living, Inspiren is positioned to scale rapidly, accelerate innovation, and deliver unmatched value to residents, families, and operators nationwide.

For more information about the Inspiren ecosystem, partnerships, and open opportunities, visit inspiren.com.

About Inspiren

Founded in 2016 by former Green Beret and cardiothoracic nurse Michael Wang, Inspiren is senior living’s first complete AI-powered ecosystem. Trusted by communities nationwide, Inspiren empowers care teams with real-time behavioral alerts, fall detection, and ongoing care utilization insights. The privacy-first design enhances resident dignity while improving clinical outcomes, staff efficiency, and family communication.

About Insight Partners

Insight Partners is a global software investor partnering with high-growth technology, software, and Internet startup and ScaleUp companies that are driving transformative change in their industries. As of June 30, 2025, the firm has over $90B in regulatory assets under management. Insight Partners has invested in more than 875 companies worldwide and has seen over 55 portfolio companies achieve an IPO. Headquartered in New York City, Insight has a global presence with leadership in LondonTel Aviv, and the Bay Area. Insight’s mission is to find, fund, and work successfully with visionary executives, providing them with tailored, hands-on software expertise along their growth journey, from their first investment to IPO. For more information on Insight and all its investments, visit insightpartners.com or follow us on X @insightpartners.

Originally announced September 25th, 2025



Thursday, October 30, 2025

< + > Learnings and Innovations from the HLTH 2025 Conference – Part 4

If you’ve been following us on our social media channels (John Lynn, Colin Hung, and Healthcare IT Today), you’ll know that last week we were connecting and learning with the health IT professionals at the HLTH USA conference in Las Vegas.  While at the conference, we had a chance to have some of the most thoughtful health IT executives and leaders sit down with us to share some of their innovations and expertises on camera.  Be sure to check out all of our coverage of the HLTH conference over the next month, but here’s a quick look at some of the perspectives they shared with us.

Desh Mohan, MD, Chief Medical Officer at Koda Health

Joe Mercado, Senior Director, Partner Development at Arcadia


Alex Marsh, Chief Medical Officer at Reperio Health



Scott Arnold, Executive Vice President and Chief Digital and Innovation Officer at Tampa General Hospital



Oren Nissim, CEO and Co-Founder at Brook.ai



Devon Seitz, CEO, Co-Founder at Thrivory



Sam Meckey, President at WestCX (Televox)



Emily Hansen, Senior director, Market Development at Axogen

Jennifer Mazur, General Manager & SVP at Eli Lilly & Company

Sergiy Sumnikov, General Manager Health Tech at Halo Lab

Colby Takeda, Co-Founder & CEO at Pear Suite

Sarah Bell, Chief Clinical Officer at OutcomesAI

Thanks to all of the great people who helped us to learn more about the latest happenings in healthcare IT.  What did you think of what they shared?  Click the comment button on their video and let them and us know your perspectives and thoughts.



< + > Prosper AI Raises $5M to be the Default Voice AI Platform for Healthcare’s $450B Admin Crisis

Built for Hospitals, Billing Companies, and Medical Practices, Prosper AI is Emerging as the Voice Infrastructure for Patient Access and Revenue Cycle Management

A third of the workforce in US hospitals and physician offices is administrative staff, a cost that tops $450 billion annually. The system depends on armies of people answering phones, calling insurers, and chasing claims. Patients wait, providers lose appointments, and teams spend almost as much on billing work as they do on care. Healthcare voice AI platform Prosper AI is changing that equation.

The company today announced $5 million in seed funding to accelerate its voice AI platform, which builds specialized AI agents for healthcare’s most critical front and back-office workflows. The round was led by Emergence Capital, the first backers of Salesforce, Veeva, and Doximity, with participation from Y Combinator, CRV, and Company Ventures.

Prosper AI agents are executing hundreds of thousands of calls, working with industry leaders such as a Providence-affiliated hospital (125,000 employees), a Fortune 50 pharmaceutical hub, a 30,000-employee medical billing company serving Top 10 US Health systems, or a leading Electronic Health Record system with +100,000 medical providers.

The measurable impact across clients has fueled Prosper’s rapid growth, with revenue climbing 4x since Q2 2025 alone.

Prosper AI builds AI voice agents that speak like humans, connect directly into practice management software, and handle tasks from patient scheduling and billing to insurance benefit verification and prior authorizations. Unlike generic voice AI tools, Prosper’s agents are healthcare-specialized, with deep EHR integrations and battle-tested blueprints for both patient-facing and back-office workflows. They can skip IVR menus, wait on hold with insurers, extract information in minutes, and transfer calls to staff when necessary.

Co-Founders Josep Mingot and Xavier de Gracia met in Boston while studying at MIT and Harvard. In 2023, they founded Prosper, applying their expertise in call centers and regulated industries to tackle one of today’s most pressing challenges: improving access to healthcare. “Our mission is to unlock universal access to care by empowering healthcare organizations to achieve unprecedented efficiency with AI Agents”, said Xavier de Gracia, Co-Founder of Prosper AI.

At Synergy Healthcare Associates, a leading multispecialty group, Prosper automates over 50% of front desk calls, from scheduling to waitlist management, with expansion underway into benefits and claims. “Prosper has redefined how our call center runs by simplifying intricate processes, shortening patient wait times, and boosting efficiency, all the while sounding very human,” said Nathan Woelfel, COO at Synergy Healthcare Associates. “The team’s ability to deliver at speed and customize to our needs has been incredible.”

Prosper AI serves a wide range of healthcare organizations, including health systems, billing companies, healthtech vendors, insurers, and pharma hubs. With Prosper AI, these organizations gain a single partner for battle-tested AI voice agents built for healthcare front and back office use cases alongside a flexible voice platform that can be tailored to any custom need. Every deployed agent is adapted to the workflows, SOPs, and integrations of the client.

Unlike generic AI voice solutions, Prosper AI’s platform is engineered specifically for healthcare enterprises, offering:

For patient phone calls:

  • Automated scheduling, billing inquiries, and follow-up workflows
  • 50-70% automation rate for inbound patient calls
  • Reduced call center strain and improved patient satisfaction

For payor phone calls:

  • Benefits verification, prior authorizations, and claims follow-up phone calls
  • 99% accuracy in navigating payer IVRs and extracting information
  • Sub-2-hour turnaround for complex payer interactions

Every deployment is customized to each organization’s specific workflows, standard operating procedures, and existing technology stack, ensuring seamless integration and immediate value.

“Xavier and Josep have achieved remarkable enterprise traction by building battle-tested AI voice agents specifically for healthcare’s complex requirements,” said Jake Saper, General Partner at Emergence Capital. “They’re creating the most sophisticated voice AI platform to make quality healthcare accessible and affordable at scale”.

Looking ahead, Prosper plans to extend beyond voice into a broader AI workforce for healthcare, with AI Agents already being trained to read faxes, connect to APIs, and take actions directly in EHR systems. The company’s vision is clear: to become the AI Workforce for healthcare organizations, eliminating waste and unlocking the resources needed to provide universal healthcare.

About Prosper AI

Prosper AI is the voice AI platform purpose-built for healthcare organizations. The company’s AI agents automate patient access and revenue cycle phone calls and workflows, integrating seamlessly with existing healthcare IT systems to deliver immediate operational improvements and cost savings. Founded in 2023 by MIT and Harvard alumni Xavier de Gracia and Josep Mingot, Prosper AI is backed by Emergence Capital, Y Combinator, CRV, and Company Ventures. For more information, visit getprosper.ai.

Originally announced September 23rd, 2025



Wednesday, October 29, 2025

< + > This Week’s Health IT Jobs – October 29, 2025

It can be very overwhelming scrolling through job board after job board in search of a position that fits your wants and needs. Let us take that stress away by finding a mix of great health IT jobs for you! We hope you enjoy this look at some of the health IT jobs we saw healthcare organizations trying to fill this week.

Here’s a quick look at some of the health IT jobs we found:

If none of these jobs fit your needs, be sure to check out our previous health IT job listings.

Do you have an open health IT position that you are looking to fill? Contact us here with a link to the open position and we’ll be happy to feature it in next week’s article at no charge!

*Note: These jobs are listed by Healthcare IT Today as a free service to the community. Healthcare IT Today does not endorse or vouch for the company or the job posting. We encourage anyone applying to these jobs to do their own due diligence.



Tuesday, October 28, 2025

< + > Detecting and Responding to Potential Data Breaches or Ransomware Attacks Effectively

When it comes to cybersecurity incidents, such as data breaches or ransomware attacks, time is of the essence. For both detecting the incidents and responding to ongoing attacks, it is vital that you handle them as quickly and as efficiently as possible in order to minimize the amount of damage done to your databases, to your financials, and most importantly, to your patients’ trust. To get a better picture of how to be as effective as possible, we reached out to our beautiful Healthcare IT Today Community to ask — how can healthcare IT systems detect and respond to potential data breaches or ransomware attacks effectively? The following are their answers.

Russell Teague, CISO at Fortified Health Security
Cyber incidents are not a matter of if, but when. Early detection demands continuous, full-spectrum visibility across the environment, driven by tools and technologies like Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), Network Detection and Response (NDR), and Connected Medical Device Monitoring or Internet of Medical Technologies (IoMT).

However, detection alone is not enough. Organizations should adopt a comprehensive cybersecurity framework, such as NIST Cybersecurity Framework 2.0, which provides a structured approach across six critical functions: Govern the program, Identify risks and assets, Protect with preventative safeguards, Detect active threats, Respond to incidents in real-time, and Recover operations post-incident. This integrated approach ensures that detection is part of a broader, resilient cybersecurity strategy.

Effective response depends on pre-tested incident response plans, rapid containment playbooks, and cross-functional communication protocols. A slow or fragmented response multiplies risk, both financially and clinically.

Abhinav Mishra, VP & Head of Engineering at Doceree
The most effective healthcare IT environments are those that treat breach detection as an active, ongoing process, not a reactive one. This means implementing AI-powered monitoring tools that can track network activity in real time, flagging anomalies such as unusual login behaviour, unexpected data transfers, or unauthorized system access. When a threat is detected, automated alerting and containment protocols allow teams to isolate affected systems or datasets immediately, minimizing disruption to other parts of the network.

Data segmentation is critical here; it ensures that a breach in one area cannot spread to compromise the entire infrastructure. Because healthcare organizations often operate across regions with different privacy regulations, compliance readiness must be integrated directly into workflows. This includes ongoing monitoring against HIPAA, GDPR, CPPA, Washington’s My Health My Data Act, and other frameworks, so responses to threats never put compliance at risk.

Scott Lundstrom, Sr. Industry Strategist – Health, Life Sciences at OpenText
Here’s an uncomfortable truth: the question isn’t whether your healthcare organization will be attacked, but when. Success depends on how quickly you detect a threat and how effectively you respond to minimize its impact.

Tools like Security Information and Event Management (SIEM) systems, Endpoint Detection and Response (EDR) solutions, and Intrusion Detection Systems (IDS) are essential. Together, they aggregate and analyze system data to spot attack patterns, monitor devices for suspicious behavior, automatically isolate infected systems, and continuously scan network traffic for known threats and unusual activity. Preparation is just as important as detection. Before an attack happens, teams should be well-trained, tested, and armed with a detailed response plan. That includes regular training sessions, thorough team testing, and clear contingencies for operations if systems go offline. During an active incident, the top priority is immediate threat containment to prevent further spread. Careful documentation and clear, timely communication with all stakeholders are critical during these high-stress situations.

After an attack, the focus shifts to removing all traces of the breach: patching vulnerabilities, restoring systems from known-clean backups, and conducting a thorough incident analysis to strengthen defenses and response for the future. The faster and more effectively a team can detect and respond, the better they protect both patient safety and organizational stability.

Dave Bailey, Vice President of Consulting Services at Clearwater
Rapid detection and containment are critical because ransomware groups now recompile binaries per attack and increasingly use multi-channel pressure tactics. Healthcare systems need visibility across endpoints, networks, and third-party connections, paired with regularly exercised incident response plans. Practicing these scenarios in advance is what turns a breach from a crisis into a manageable event.

Travis DeAngelis, Director, Enterprise Architecture and Security Officer at AdvancedMD
Detecting and responding to breaches and ransomware attacks requires a layered approach that combines advanced technologies with workforce education on common attack vectors. Time is also a critical factor: In 2024, CrowdStrike and ReliaQuest reported that cybersecurity attackers achieved lateral movement within an average of 48 minutes after initial access, with some incidents occurring in less than 30 minutes. The fastest recorded breakout time was just 51 seconds, highlighting the need for rapid detection and response.

Because time is of the essence, a strong security posture includes three components: 1. Endpoint Detection and Response (EDR) for real-time threat detection; 2. A Zero Trust Exchange platform to enforce least-privilege access and secure communications; and 3. A Security Orchestration, Automation, and Response (SOAR) platform to streamline incident response and automate remediation. It is also incredibly important for healthcare organizations to educate team members outside of the security organization on common schemes attackers use to hack a system.

Ken Armstrong, Information Security Manager at Tendo
The risk of data breaches and ransomware can be managed through effective logging, monitoring, and alerting, and well-developed and practiced incident response protocols. Despite best efforts, these situations can and will occur. Hopefully, the fundamentals are in place and the impact can be mitigated. Building processes and protocols that feel natural to staff are key in detecting and responding to these events.

Candice Moschell, Cybersecurity Leader at Crowe
Healthcare organizations should invest in continuous monitoring tools such as Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) to detect anomalies in real time and trigger coordinated responses. Building out incident response (IR) and disaster recovery plans, backed by exercises that include technical and executive scenarios, ensures stakeholders understand roles and reduces confusion during a material event.

Healthcare organizations should also consider moving beyond vanilla penetration assessments in favor of purple team exercises to help internal teams identify detection gaps caused by stealthy threat actors. Early containment and failover systems will help limit downtime and protect patient care. Equally critical are robust, offline backups tested regularly to guarantee rapid restoration of operations in the event of a ransomware attack.

Joe Fichera, Group Lead, Cyber Security at TruBridge
Quick identification and response are crucial to mitigate the damage of a potential cybersecurity attack. The right security leader, vendor, and tools, including advanced firewalls, 24/7 monitoring, intrusion detection and prevention devices, and thorough staff training, are a few examples of strategies health systems must implement to safeguard patient data.

Such incredible points here! Huge thank you to everyone who took the time out of their day to submit a quote to us! And thank you to all of you for taking the time out of your day to read this article! We could not do this without all of your support.

How do you think healthcare IT systems can detect and respond to potential data breaches or ransomware attacks effectively? Let us know over on social media, we’d love to hear from all of you!



< + > Learnings and Innovations from the HLTH 2025 Conference – Part 2

If you’ve been following us on our social media channels (John Lynn, Colin Hung, and Healthcare IT Today), you’ll know that last week we were connecting and learning with the health IT professionals at the HLTH USA conference in Las Vegas.  While at the conference, we had a chance to have some of the most thoughtful health IT executives and leaders sit down with us to share some of their innovations and expertises on camera.  Be sure to check out all of our coverage of the HLTH conference over the next month, but here’s a quick look at some of the perspectives they shared with us.

Andrew Boyd, CEO at 1upHealth


Sandra Johnson, SVP, Client Services at CliniComp



Srulik Dvorsky, CEO at TailorMed

Todd Schwarzinger , Partner, Cleveland Clinic Innovations at Cleveland Clinic

Justin Brueck, System Vice President, Innovation and Research at Endeavor Health


Jon Wang, Founder and Co-CEO at Assort Health

Brittany Beckham Jones, Vice President of Sales and Partnerships at Gozio Health


Brinton Frisby, Global Business Director at Solventum

Thanks to all of the great people who helped us to learn more about the latest happenings in healthcare IT.  What did you think of what they shared?  Click the comment button on their video and let them and us know your perspectives and thoughts.



< + > AI Deception is Reshaping Healthcare Security

The following is a guest article by Sandy Kronenberg, Founder and CEO at Netarx

From Falsified Diagnostics to Cloned Physicians, Deepfakes are Exposing Gaps in Traditional Defenses and Demanding Urgent Executive Action

Healthcare is facing a new category of cyber risk. Deepfakes, AI-generated audio, video, and images, are moving from social media into clinical systems, telehealth visits, and patient communications. Unlike malware, they do not rely on code that can be scanned or quarantined. Their power comes from exploiting human trust.

For CISOs and IT leaders, this threat reaches beyond infrastructure. A falsified medical image can misguide a diagnosis. A cloned physician’s voice can unlock access to sensitive systems. A fabricated video of a public health official can circulate misinformation at scale. These are not speculative scenarios. The tools exist, the barriers to entry are low, and the healthcare sector is already a target.

Training Alone Won’t Stop the Threat

At UC San Diego Health, nearly 20,000 employees completed cybersecurity awareness training. Yet a recent study revealed that many still fell victim to phishing simulations, underscoring how training alone often fails when real-world deception arrives at scale. This is more than a lesson about phishing; it is a warning about the limits of human vigilance. As healthcare moves online, the next wave of deception will not come through suspicious emails, but through convincing synthetic voices, manipulated scans, and fabricated video consults.

Why Healthcare Is Especially Vulnerable

Deepfakes pose a growing risk to hospitals, insurers, and patients alike. In healthcare, the stakes are life-and-death. A falsified CT scan could lead to unnecessary surgery. A cloned physician’s voice might trick staff into disclosing credentials. A synthetic video of a public health official could spread misinformation to millions. Trust, the bedrock of care, is suddenly fragile.

Recent research illustrates how close this danger is. In one study, attackers used generative adversarial networks to alter CT scans, inserting or removing signs of disease. Radiologists and machine-learning diagnostic tools alike were fooled. Another analysis in Frontiers in Public Health noted that while deepfakes can enrich training datasets for AI, they simultaneously open dangerous doors for fraud and ethical misuse. What makes the threat especially insidious is accessibility: just a few seconds of a doctor’s voice from a webinar or press briefing can generate a convincing clone capable of issuing fraudulent orders in a clinical setting.

Gaps in Traditional Defenses

Healthcare’s existing defenses are ill-prepared for this new reality. Identity Threat Detection and Response (ITDR), endpoint protection, and multi-factor authentication remain essential for combating malware and credential misuse, but they are not designed to spot a synthetic face on a telemedicine call or an altered MRI file in an imaging system. These tools operate at the system or network level, while deepfakes exploit something more human: our instinct to believe what looks and sounds real.

Advances in Detection Research

Detection research is advancing, but the challenge is formidable. New frameworks such as DProm use visual prompt tuning with pre-trained models to adapt to evolving manipulations, offering more robust detection across diverse datasets. 

Other approaches rely on ensembles of detection models, where multiple algorithms analyze the same input and combine results to improve accuracy. Cryptographic provenance, digital watermarking, or blockchain-based signing of medical records and images is also gaining traction to ensure that what clinicians see has not been tampered with. Whatever the technique, the consensus is clear: detection must happen in real time, in the flow of care, not after an incident is reported.

What CISOs and IT Leaders Must Do

For healthcare CISOs, this creates both a technical and a governance challenge. Security architectures must expand beyond traditional boundaries to include deepfake detection inside electronic health records, imaging systems, and telemedicine platforms. Incident response plans should consist of scenarios where a doctor’s voice or a patient’s scan is fraudulent. 

Staff training should move beyond phishing awareness to structured verification protocols for unexpected requests, even those appearing to come from trusted voices. Awareness alone is not enough, but awareness paired with clear processes can reduce blind trust.

The regulatory environment also lags behind. HIPAA and FDA frameworks focus on privacy and device integrity, but have not yet been adapted to synthetic media threats. Healthcare organizations that move early by implementing provenance checks and real-time media validation will not only reduce risk but also help shape emerging standards. Waiting for policy to catch up risks leaving guidance to be written after a crisis rather than before.

The Urgency of Trust 

What makes the deepfake problem uniquely urgent in healthcare is the centrality of trust. In banking, fraud is measured in dollars. In healthcare, it can be measured in misdiagnoses, mistreatment, or public loss of confidence in providers. Once patients begin to question whether their records, scans, or even their clinicians are genuine, the system risks a collapse of credibility.

That is why leadership action cannot wait. Executives should treat deepfake detection as a core part of identity and access strategy, not a peripheral concern. They should ensure that synthetic media risks appear on risk registers and board reports alongside ransomware and insider threats. And they should push for collaboration across hospitals, insurers, and regulators, recognizing that no single organization can solve this alone.

Attackers already possess the tools. They are using voice clones and synthetic videos to defraud organizations across industries. Healthcare, with its reliance on trust and its wealth of sensitive data, is among the most attractive targets. The question facing healthcare leaders is not whether deepfakes will arrive in their systems, but whether their defenses will be ready when they do. The time for action is now. Protect your patients. Protect your data. Above all, protect the trust on which healthcare depends.

About Sandy Kronenberg

Sandy Kronenberg is the CEO at Netarx and has more than two decades of experience helping organizations strengthen their cybersecurity posture. He writes frequently about the intersection of artificial intelligence, digital identity, and organizational resilience, with a focus on how technology leaders can adapt to emerging threats. 



< + > RevSpring to Acquire Kyruus Health, Creating a Connected Care Journey from Search to Final Payment

Unified Platform Will Support Whole-Person Engagement While Simplifying Operations and Improving Financial Outcomes for Healthcare Organizations

RevSpring, a Frazier Healthcare portfolio company, is pleased to announce that it has entered into a definitive agreement to acquire Kyruus Health, a pioneer in provider data, search, and scheduling. The company plans to integrate Kyruus Health’s provider data, search, scheduling, cost, and price transparency solutions with RevSpring’s complementary patient engagement and payments platform to make it easier for people to find, access, and pay for care in a single experience.

“By pairing Kyruus Health’s member and provider insights with RevSpring’s advanced patient intelligence, we’re closing the gap between access and affordability,” said Scott MacKenzie, Chief Executive Officer at RevSpring. “People don’t experience healthcare in silos, and they don’t think of themselves as a member versus a patient. Together we’ll bring clarity and guidance to every touchpoint, so individuals find the right care, stay engaged, and understand what they owe.”

RevSpring expects the Kyruus acquisition to deliver immediate value by enhancing provider directory accuracy and boosting conversion from search to payment. By bringing together RevSpring’s patient intelligence, which includes behavior and communication preferences, affordability, and payment history, with Kyruus’ complementary provider data, search, and scheduling, the platform will cover the full care journey. Every step will be personalized, from first search to clear financial resolution – creating a seamless, whole-person experience that builds satisfaction.

“Our mission has always been to connect people to the right care,” noted Graham Gardner, MD, Founder and Chief Executive Officer at Kyruus Health. “Uniting with RevSpring enables us to enrich that mission by integrating with a financial experience that brings clarity and simplicity to the entire care journey.”

“RevSpring plus Kyruus Health turns the patient journey into a single, connected experience, from finding the right clinician to financial resolution. This is exactly the kind of operator-led platform Frazier backs: measurable outcomes like higher digital conversion, fewer no-shows, and lower cost-to-collect, with less IT lift for customers,” added Christina Reszka, Partner at Frazier Healthcare Partners.

Strategic Benefits

  • Connect Access to Action – By combining Kyruus’ leading provider data, cost transparency, search, scheduling, and patient intake with RevSpring’s complementary intelligent engagement, intake, and payment solutions, the combination will create a seamless journey in one, highly personalized motion
  • Whole-Person Engagement – With provider, plan, and patient data informing a single understanding of the individual, RevSpring will be able to unify the patient/member journey and deliver more personalized communications and guidance at every touchpoint – from finding the right care to clarifying financial responsibility
  • Simplified Tech Stack – A unified platform will reduce integration lift across access, intake, communications, and payments to simplify operations

Transaction Details

The transaction is expected to close in Q4 2025, subject to customary closing conditions and required approvals. Financial terms were not disclosed.

About Kyruus Health

Kyruus Health is a leading care access platform on a mission to connect people to the right care. The company connects over 500,000 providers across 1,400 hospitals and 550 medical groups, and members across 100 health plan brands, so every stakeholder can access and harness the most accurate, comprehensive, and contextually relevant information. By enabling informed decisions and confident action, the care access platform supports healthier outcomes, reduces friction in healthcare, and grants more time back in everyone’s day. Learn more at kyruushealth.com.

About RevSpring

RevSpring provides analytics-driven communications and payment solutions that help healthcare organizations simplify access and financial experiences across print, digital, and voice. Its technology supports patient outreach, intake and check-in, billing and payments, and revenue cycle optimization for thousands of provider organizations nationwide. RevSpring facilitates over 700 million digital communications across email, SMS, and voice, and over 1 billion printed communications each year. The company processes over 60 million payment transactions and collects over $14 billion in patient payments annually. The company is headquartered in Nashville, Tennessee. Learn more at revspring.com.

Originally announced September 23rd, 2025



< + > Glooko Announces Acquisition of Monarch Medical Technologies, Maker of EndoTool Glucose Management System, to Expand Connected Diabetes Care Offerings

Acquisition Extends Glooko’s Diabetes Digital Health Platform into Hospitals, Creating a Comprehensive Inpatient-to-Outpatient Diabetes Management Connected Care Solution

Deal Underscores Glooko’s Commitment to Accelerating Growth and Innovation in Diabetes Care

Glooko, Inc., a leading provider of remote patient monitoring and digital health solutions for diabetes, today announced that it has acquired Monarch Medical Technologies, the developer of the EndoTool Glucose Management System. EndoTool is an industry-leading software platform for inpatient insulin dosing and glycemic management. This strategic acquisition expands Glooko’s connected care capabilities into inpatient glycemic management, complementing its strong foundation in outpatient diabetes management and shaping the future of a single, integrated solution that will support patients and clinicians across the full continuum of care.

“This acquisition represents a pivotal step in Glooko’s mission to transform diabetes management in every care setting,” said Mike Alvarez, Chief Executive Officer at Glooko. “We’ve built a strong foundation in the outpatient space — simplifying diabetes management for clinicians through unified device integration, EHR connectivity, and actionable insights. By adding Monarch’s proven inpatient insulin dosing expertise, we’re now uniquely positioned to deliver a truly comprehensive hospital-to-home solution that can improve outcomes, streamline workflows, and enhance patient safety. Looking ahead, this platform also creates opportunities to extend our leadership into primary care and advanced glycemic management, enabling us to serve patients and providers across the full continuum of care.”

Inpatient glycemic management is vital to patient safety, outcomes, and hospital performance, with 30–40% of hospitalized patients requiring insulin therapy to maintain acceptable glucose control. Poor glucose management can lead to serious complications, longer stays, and higher costs. EndoTool, an FDA-cleared software platform that assists clinicians in optimizing insulin dosing for hospitalized patients, uses a patented, patient-specific algorithm to deliver precise, guideline-aligned insulin dosing in real time, reducing the risk of hypoglycemia and helping hospitals meet CMS quality measures while streamlining clinical workflows.

“Effective glycemic management doesn’t begin or end at the hospital doors. It’s a continuous journey,” said Mark Clements, M.D., Ph.D., Chief Medical and Strategy Officer at Glooko. “With new CMS quality measures and HEDIS metrics driving the need for consistent glucose control, connected solutions are no longer optional; they’re essential. By integrating EndoTool with Glooko’s outpatient platform, we believe we will be better able to ensure safer care transitions for people with diabetes, help hospitals meet quality and regulatory requirements, and deliver measurable improvements in patient outcomes across the continuum.”

The acquisition of Monarch Medical advances Glooko’s strategic focus on connected care in diabetes management. Glooko’s platform, used by millions of patients and more than 8,000 clinics worldwide, aggregates data from more than 200 connected devices – including blood glucose meters, insulin pumps, continuous glucose monitors (CGMs), and others – to make diabetes management easier for endocrinologists, primary care providers, nurses, diabetes educators, dietitians, and other clinicians by unifying data from a variety of devices onto a single platform, integrating smoothly with EHR workflows, and delivering actionable insights. By adding EndoTool to its platform, Glooko will support acute care settings with precision insulin dosing algorithms and continue to support those patients post-discharge via its remote monitoring tools. This integrated approach aims to reduce hospital readmissions, enhance continuity of care, and improve overall glycemic control across settings.

The combined company will maintain all current offerings and support for both Glooko and EndoTool customers. In the near term, Glooko and Monarch Medical will continue to operate their products as they do today, ensuring no disruption for users. Longterm, Glooko plans to integrate both offerings on a single platform.

Building on Strong Investor Backing

This acquisition follows Glooko’s $100 million Series F financing round completed in October 2024, led by Georgian with participation from Canaan Partners, Health Catalyst Capital, Mayo Ventures, Realization Capital Partners, and other strategic investors. At that time, Glooko outlined its intent to accelerate growth through both product innovation and selective acquisitions. The addition of Monarch Medical demonstrates how that capital and investor support are fueling Glooko’s strategy to expand its connected care platform, extend its reach into new care settings, and solidify its position as a global leader in digital health for diabetes management.

Terms of the acquisition are not being disclosed.

About Glooko

Glooko is focused on improving health outcomes for people with diabetes through our personalized, intelligent, connected care platform. Our proven technologies strengthen connections between patients and providers, drive patient engagement and adherence via digital therapeutics, with more than 4.4 million people around the world who have used the Glooko platform. By seamlessly integrating with electronic health records (EHRs), providing a unified device ecosystem, and delivering actionable insights, Glooko aims to enhance clinical workflows and improve outcomes for people with diabetes and their care providers. For more information, please visit glooko.com.

About Monarch Medical Technologies

Monarch Medical is the Charlotte, NC-based maker of the EndoTool Glucose Management System, a leading enterprise solution for inpatient glycemic control. Founded by clinicians, Monarch’s mission is to improve patient safety and outcomes through precise insulin dosing technology. The EndoTool platform has been adopted by hospitals and health systems across the United States to standardize and optimize insulin therapy, virtually eliminating severe hypoglycemia and reducing hyperglycemia in critical care settings. For more information, visit monarchmedtech.com.

Originally announced September 23rd, 2025



Monday, October 27, 2025

< + > Vocca Raises $5.5M to Transform Healthcare Communication with AI Phone Assistants

Vocca announces a $5.5 million funding round led by Speedinvest and firstminute capital.

Founded in 2024, the AI startup automates inbound and outbound calls for healthcare providers. It manages appointments, reminders, and patient requests, saving medical secretaries more than three hours per day while helping improve access to care.

Healthcare’s Phone Reception at Breaking Point

The phone remains the primary communication channel for healthcare providers, with more than 70% of medical appointments booked this way. Yet 60% of patients hang up if not answered within one minute, while the average wait time at call centers is five minutes – not counting missed calls.

The result: $850B lost annually to missed calls and administrative inefficiencies by healthcare practices, exhausted staff (20% average turnover), and frustrated patients.

An AI Assistant Managing Patient Reception Seamlessly

Vocca’s assistant answers calls 24/7 with a natural voice, books appointments directly in medical software, and handles complex requests.

Purpose-built for healthcare, Vocca’s agents are trained on medical vocabulary and the specific workflows of each specialty. “We resolve more than 80% of requests with no hold time and no human intervention”, said Eliott Hoffenberg, Co-Founder and CEO at Vocca.

The results speak for themselves: over 4 million calls already handled, adopted by more than 2,000 practitioners, rising patient satisfaction, and up to 70% fewer missed appointments.

“Our Receptionists Can Finally Work Without Constant Pressure”

Alison, Director of a Multidisciplinary Center, explains, “Vocca saves us 11 hours a day per site. Our receptionists can finally focus on in-person patient care and essential tasks, instead of being overwhelmed by phone calls.” At a hospital center in the Paris region, Vocca increased the call response rate from 30% to 100%.

Rapid Expansion to Serve a Market in Urgent Need

“This funding will allow us to triple our team and accelerate our US & European rollout, as we see massive demand in the market,” said Hugo Danet, CTO and Co-Founder at Vocca. “Our goal is to equip over 10,000 practitioners by 2026, improving access to care for hundreds of thousands of patients, while building specialty-specific workflows for every medical discipline.”

Vocca’s platform is built to the highest security and privacy standards, fully compliant with GDPR, HIPAA, and SOC 2. This ensures that healthcare providers can safely adopt AI without compromising patient trust. 

Looking Ahead

Sam Endacott, Partner at firstminute capital, commented, “Vocca reduces patient waiting times and boosts provider performance. It feels like a glimpse into the future, where voice and AI transform the way we experience healthcare.”

Andrea Zitna, Lead Partner Health & Bio at Speedinvest, added, “Vocca doesn’t just save time – it changes the daily reality of care teams. We’re proud to support Eliott, Hugo, and their team as they set a new standard for patient-provider interactions.”

The round also includes participation from Kima Ventures, FJ Labs, Sequoia Scout (Roxane Varza), and angel investors such as the founders of Alan, Datadog, Deel, Jellysmack, and Mistral.

About Vocca

Founded in 2024 by Eliott Hoffenberg and Hugo Danet, Vocca builds AI voice agents that automate medical and dental front desks, helping healthcare organizations reduce costs, prevent burnout, and improve patient experience. Learn more at vocca.ai.

About Speedinvest

Speedinvest is a leading European venture capital firm with more than €1.2 billion in AuM and investors based in Berlin, London, Munich, Paris, and Vienna. Their dedicated sector-focused teams are the first to fund Europe’s most innovative technology startups, and their in-house operational experts are on hand to offer founders ongoing support with growth, HR, market expansion, and more. Bitpanda, GoStudent, Wayflyer, CoachHub, Moove, and Tide are among their portfolio of 400+ companies. Learn more at speedinvest.com.

About firstminute capital

firstminute capital is a $500m AUM seed fund supported by over 130 unicorn founders, founded in 2017 by Spencer Crawley and Brent Hoberman. Their team of 14 investors & operators across the UK and Europe has backed, at seed, generational companies such as Wayve, Mistral, Storyblok, Tessl, n8n, and more. They are generalist, with deep expertise in vertical AI applications and deeptech.  Learn more at firstminute.capital.

Originally announced September 25th, 2025



Saturday, October 25, 2025

< + > Weekly Roundup – October 25, 2025

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.

Perspectives on Autonomous Coding, SDoH, Interoperability, AI, and Much More at AHIMA 2025. John Lynn talked to healthcare information management experts about achieving the last mile of interoperability, maintaining the human touch, and monitoring AI maturity. Read more…

Balancing Data Accessibility, Patient Privacy, and Compliance. Since that’s a tall order, we asked the Healthcare IT Today community for advice. Suggestions included role-based access, multifactor authentication, and proactive data governance. Read more… 

Bringing Retail Supply Chain Lessons to Healthcare. Colin Hung caught up with Kristen Miles at Oracle; she described how efficient supply chain management in retail (as well as logistics and manufacturing) can help healthcare – especially since those industries have also done it at a large scale. Read more…

Time-Saving Features That Help Clinicians Be More Efficient. John interviewed Josh Baker at Orthopaedic Institute of Ohio about mobile device support, rules engines, and AI tools within eClinicalWorks that take administrative burdens off the shoulders of clinical and support staff. Read more…

When It Comes to AI in Healthcare, Trust Beats Speed. Dr. Randy Thompson at Montana’s Billings Clinic sat down with Colin to discuss how to frame AI so patients and clinicians alike will trust it, even if it means taking the time to iron out an AI governance strategy. Read more…

Clinician Surveys, Workflow Improvements Drive Improved Satisfaction and Efficiency. Eric Gasser at Ohio’s Wooster Community Hospital Health System told John about achieving a 20% improvement in nurses’ satisfaction by surveying them about what documentation burdens they’d like to see removed. Read more…

Life Sciences Today Podcast: Clean and Structured Text. Tim O’Connell at emtelligent talked to Danny Lieberman about how to help healthcare clean (and manage) massive volume of unstructured text. Read more…

With Fewer Resources, Clinical Trials Need Interoperability More Than Ever. Jiang Li at Vivalink outlined the many technology tools necessary to support decentralized and hybrid clinical trials – and why trials suffers when systems operate in isolation. Read more…

AI Agents As 24/7 Behavioral Health Companions. To deploy AI responsibly in behavioral health, think of it as a co-pilot, said Shalini Balakrishnan at blueBriX. The technology can handle routine tasks and flag key information so providers have more space to connect with patients. Read more…

Panic Isn’t a Strategy for CMS Audits. Treating compliance as an episodic event and not a continuous discipline exposes organizations to escalating risk, according to Mohammed Vaid at Simplify Healthcare. That’s why organizations need to prioritize a culture of continuous audit readiness. Read more…

From Surgery to Recovery: Winning Under TEAM With Real-Time Insights. Next year, CMS will implement the mandatory Transforming Episode Accountability Model. Efficient collaboration between acute and post-acute care teams will help hospitals succeed under TEAM, said Phyllis Wojtusik at Real Time Medical Systems. Read more…

How to Address Phishing in Fast-Paced Healthcare Organizations. Want to achieve a 9x drop in healthcare workers clicking on simulated phishing emails? Focus on monthly training in bite-sized chunks that emphasizes praise and includes senior leadership, said William Crank at Fortified Health Security. Read more…

This Week’s Health IT Jobs for October 22, 2025: Two health systems in New York City are looking for a CMIO. Read more…

Bonus Features, HLTH Edition for October 22, 2025: Partnership news from InterSystems, Google, and Noom, plus 27 product announcements and 18 company launches. Read more…

Bonus Features for October 19, 2025: Clinicians waste 88 minutes each day on admin tasks, plus 52% of faxes to health systems require staff intervention and manual processing. Read more…

Funding and M&A Activity:

Thanks for reading and be sure to check out our latest Healthcare IT Today Weekly Roundups.



Friday, October 24, 2025

< + > Perspectives on Autonomous Coding, SDoH, Interoperability, AI and Much More at AHIMA 2025

Needless to say, it’s an exciting time in healthcare right now.  There’s a lot of innovation, but also a lot of pressures on healthcare.  This was all seen first hand at the recent AHIMA 2025 annual conference.  This conference is focused on the HIM professionals and it’s amazing to see how broad the topics were that were covered at the conference.  While at the event, we had a chance to do a number of short videos with attendees which highlighted a breadth of perspectives from the conference.

Check out these videos below to learn more about some of the latest insights from HIM professionals and other partner organizations at the AHIMA conference.

Lauren Montwill, Vice President, Community Health & Social Impact at UnitedHealth Group

Austin Ward, Head of Growth at Fathom

Susan Houck Clark, VP of Interoperability Strategy at Converge Health

Mary McGrady MSN, RN, CCDS, VP, CDI at Accuity

Kathryn Ayers Wickenhauser, Chief Strategy Officer at DirectTrust

Michael Egbert, CEO and Founder at Scanning Sherpas

Dale Kivi, Chief Strategy Officer at Decipher USA

Micki Jernigan, SVP Privacy and Compliance, Chief Privacy Officer at Genzeon

Thanks to everyone who stopped by at the conference to chat with us and share your experience and insights.  What did you think of their comments?  Click on the comment links for each video to share your perspectives with us.



< + > Assured Raises $6M for AI-Native Network Management that Gets Providers Seeing Billable Patients Faster

This announcement was written by Rahul Shivkumar, Co-Founder of Assured

We started Assured in 2024 to build the automation layer for healthcare administration. We believe that fixing provider credentialing and payer enrollment is one of the highest-leverage ways to expand access to care. To get there, healthcare organizations need infrastructure that is both faster and more accurate than the manual workflows they rely on today.

The Hidden Crisis Costing Billions

Before starting Assured, we built Dawn Health, a virtual clinic specializing in interventions for sleep disorders. We experienced these operational issues firsthand as we scaled to hundreds of providers across 15 states. Getting providers credentialed with payers was a slow, manual, and error-prone process. Data was fragmented across dozens of systems and formats, and every payer had different requirements with lengthy review cycles that stalled onboarding. Every delay meant lost revenue and patients waiting longer for care. We quickly realized that this problem was decades old and not unique to us.

In fact, healthcare organizations lose hundreds of thousands of dollars in revenue for every provider stuck in credentialing delays. With traditional credentialing and payer enrollment taking 60-120 days, qualified providers sit idle while patients face months-long wait times for care. This hidden crisis drains billions from the U.S. healthcare system annually. But it doesn’t have to.

Accelerating Access to Care by Helping Providers Get In-Network Faster with Fewer Errors 

Assured is the first AI-native network management platform that compresses months of manual processes into days of automated workflows. We’ve built the infrastructure to automate every step from primary source verification to enrollment submission while maintaining the compliance, auditability, and payer relationships needed to operate at scale.

Our AI-powered platform transforms what used to be a manual nightmare. Where teams once spent weeks chasing down verifications one by one, Assured now automatically verifies credentials across 2,000+ primary sources in parallel. Where credentialing managers used to juggle spreadsheets to track application status, our intelligent workflows route applications through the optimal path, flagging issues before they cause delays. The result: Assured can fully credential a provider in 2 business days. On the payer enrollment front, Assured gets most providers in-network 15 days faster, unlocking significant revenue for groups and access for patients.

In the last year, we’ve processed tens of thousands of enrollments, achieved NCQA CVO certification, and saved our customers hundreds of hours each month. From major health systems like Houston Methodist to fast-growing digital health companies like Blossom Health and Tono Health, healthcare organizations are choosing Assured to build provider networks faster and scale across multiple states without friction.

Our 30% month-over-month growth reflects the urgent demand for modern provider operations infrastructure. Organizations aren’t just looking for incremental improvements — they want transformation.

New Funding to Fuel Our Mission

Today, we’re excited to announce that we’ve raised $6M in seed funding, led by First Round Capital with participation from Kindred Ventures, Bragiel Brothers, and the founders of Atria and Grow Therapy.

“Provider operations are healthcare’s most overlooked infrastructure problem,” said Bill Trenchard, Partner at First Round Capital. “Assured built the intelligence layer that healthcare needs to scale. Their combination of deep domain expertise and AI automation doesn’t just solve today’s bottlenecks. It fundamentally rewrites how provider networks grow.”

The Future We’re Building

We envision a world where provider operations are invisible. Where licensing across states happens instantly, credentialing is continuous and automatic, and the only limit to healthcare growth is patient demand, not paperwork. With this funding, we’re doubling down on our AI capabilities, expanding our team with operators who’ve felt this pain firsthand, and establishing the AI-powered provider network management platform as healthcare’s essential infrastructure.

This isn’t just about saving time or money. It’s about ensuring every patient can see the right provider when they need care, without administrative barriers standing in the way.

Originally announced September 15th, 2025



< + > Bambu Ventures Establishes SPV to Acquire Lemonaid Health

Acquisition Positions Lemonaid Health to Accelerate Growth as an Independent Telemedicine and Pharmacy Platform, Reigniting its Mission to Make Healthcare More Accessible and Affordable

Chrome Holding Co. (formerly operating as 23andMe Holding Co.) today announced it has entered into a Stock Purchase Agreement with Bambu Ventures. Through the creation of a Special Purpose Vehicle (SPV) formed in partnership with Innova Capital Partners, the SPV will acquire 100% of the equity of Lemonaid Health, Inc. and Lemonaid Pharmacy Holdings, Inc., pending approval by the United States Bankruptcy Court for the Eastern District of Missouri.

Bambu Ventures and Innova began collaborating nearly four months ago on the pursuit of Lemonaid Health. Together, the partners plan to expand the company’s on-demand telemedicine and online pharmacy services, building on its original mission of empowering patients with easier, faster access to care.

“This acquisition is an incredible outcome for our portfolio, and we are thrilled to support Lemonaid Health’s next phase of growth,” said Kyle Pretsch, General Partner at Bambu Ventures. “We are committed to advancing Lemonaid’s vision and expanding its reach to create an exceptional consumer healthcare experience.”

Lawrence Jacobs, Co-Managing Partner at Innova, added, “We look forward to working alongside Bambu Ventures to enhance Lemonaid’s offerings, improve patient care, and accelerate telehealth adoption in the U.S. and beyond.”

Bambu Ventures will provide executive leadership to the new entity through General Partners Richard Hearn and Kyle Pretsch, with Dylan Runne joining Innova principals on the Board of Directors.

“We are excited to pair vision with operational excellence, bringing Lemonaid back to an aggressive growth mindset,” said Richard Hearn, General Partner at Bambu Ventures, who will also serve in an operational leadership role.

Founded in 2013, Lemonaid Health has been a pioneer in telehealth, offering affordable, direct access to care for a wide range of common conditions. Its platform provides both medical consultations and same-day prescription delivery, making healthcare more convenient, efficient, and accessible for patients nationwide.

About BambuMeta Ventures

BambuMeta Ventures acted as lead sponsor and guarantor of the transaction. Bambu specializes in overlooked and undervalued B2B SaaS, AI, and tech-enabled services at the Pre-Seed and Seed stages. Applying a private equity lens to early-stage investing, Bambu’s partners take an active, hands-on role in operational execution, compounding learnings across the portfolio through the firm’s “Contribution Effect,” and driving momentum toward profitability.

About Innova Capital Partners

Innova Capital Partners is a global private investment firm focused on disruptive innovators. With more than a decade of experience, Innova develops unique opportunities across sectors where its investment expertise and operational capabilities create value. The firm invests at multiple stages of growth, building and supporting talented teams while scaling promising businesses worldwide.

Partners

Goldenberg Heller & Antognoli P.C. served as legal counsel to the SPV. Collins Law Offices advised BambuMeta Ventures.

Investors

eGateway Capital (Cincinnati, Ohio) acted as a lead sponsor for the SPV, supported by Broadview Capital, Auctus Holding Ltd., Day Break Partners, and others.

About Lemonaid Health

Lemonaid Health is a leading telemedicine and prescription delivery provider. By combining advanced clinical algorithms with the expertise of licensed medical professionals, the platform allows patients to quickly, safely, and affordably access care and prescriptions for a variety of conditions. Lemonaid’s mail-order pharmacy ships most medications the same day, ensuring speed, convenience, and accessibility. Learn more at lemonaidhealth.com.

Originally announced September 16th, 2025



Thursday, October 23, 2025

< + > How Oracle Is Bringing Retail Supply Chain Lessons to Healthcare

Every clinician knows the frustration of reaching for a supply that isn’t there. Retailers solved this problem years ago with predictive tools and tighter supply chains. Why is healthcare still playing catch-up?

Kristen Miles, Vice President of Healthcare Product Strategy at Oracle, has been working on that problem. At the 2025 Oracle Health Summit, she laid out how automation, AI, and even lessons from retail can give healthcare a supply chain that keeps up with clinical demands.

Key Takeaways

  1. AI Can Prevent Supply Shortages. Instead of manual checks or late phone calls, AI can flag gaps before they disrupt care.
  2. Healthcare Can Borrow From Retail. Retailers and logistics companies have already written the playbook, healthcare providers now get to use it.
  3. Visibility at the Point of Care. Clinicians need real-time inventory at the bedside, not wasted trips to the stockroom.

AI That Knows When Supplies Are Running Low

For decades, hospitals relied on manual checks or frantic phone calls to catch shortages. Miles noted this is where AI can deliver immediate impact: “Historically, people are waiting for the phone call – ‘I don’t have any in my bin’ – before they take action. With AI, it’s doing that monitoring for you, and then giving you the suggestions and, if you wanted to, taking action to fulfill.” As supply chains grow more complex and global disruptions more frequent, AI acts as an early warning system that keeps care from being derailed.

Borrowing From Retail, Not Reinventing the Wheel

Hospitals often see themselves as different from other industries, but when it comes to supply chain, the parallels to retail are striking. As Miles put it: “We may think of hospitals as being a bit of a laggard… but what they’ve started to do is open up their eyes and say, what is Amazon using for efficient supply chain processes?” By adapting lessons from retail, logistics, and manufacturing, Oracle gives healthcare a chance to benefit from systems already proven at scale. Who knew this is a case where being a follower is an advantage.

Visibility at the Point of Care

Inventory management shapes the clinical experience as much as operations. Miles described the vision this way: “Clinicians are able to see what’s available… at the point of care as opposed to going back and doing some documentation in the back room and not knowing whether or not that product’s going to be there.” Real-time, accurate inventory means treatment decisions can happen confidently at the bedside, not delayed by a trip to the stockroom.

Standing on the Shoulders of Giants

What makes Oracle’s approach notable is not just the technology, but the way it draws on supply chain expertise honed in industries like retail and logistics. Healthcare can stand on the shoulders of giants rather than solving these challenges in isolation.

Equally important is how Oracle is weaving these capabilities directly into its EHR, something that few vendors can match.

Learn more about Oracle Health at https://www.oracle.com/health/

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< + > Happy Thanksgiving!

Happy Thanksgiving everyone!  We hope you’re enjoying the holiday.  I love this day to slow down and give thanks for the many blessings we ...