Vocca announces a $5.5 million funding round led by Speedinvest and firstminute capital.
Founded in 2024, the AI startup automates inbound and outbound calls for healthcare providers. It manages appointments, reminders, and patient requests, saving medical secretaries more than three hours per day while helping improve access to care.
Healthcare’s Phone Reception at Breaking Point
The phone remains the primary communication channel for healthcare providers, with more than 70% of medical appointments booked this way. Yet 60% of patients hang up if not answered within one minute, while the average wait time at call centers is five minutes – not counting missed calls.
The result: $850B lost annually to missed calls and administrative inefficiencies by healthcare practices, exhausted staff (20% average turnover), and frustrated patients.
An AI Assistant Managing Patient Reception Seamlessly
Vocca’s assistant answers calls 24/7 with a natural voice, books appointments directly in medical software, and handles complex requests.
Purpose-built for healthcare, Vocca’s agents are trained on medical vocabulary and the specific workflows of each specialty. “We resolve more than 80% of requests with no hold time and no human intervention”, said Eliott Hoffenberg, Co-Founder and CEO at Vocca.
The results speak for themselves: over 4 million calls already handled, adopted by more than 2,000 practitioners, rising patient satisfaction, and up to 70% fewer missed appointments.
“Our Receptionists Can Finally Work Without Constant Pressure”
Alison, Director of a Multidisciplinary Center, explains, “Vocca saves us 11 hours a day per site. Our receptionists can finally focus on in-person patient care and essential tasks, instead of being overwhelmed by phone calls.” At a hospital center in the Paris region, Vocca increased the call response rate from 30% to 100%.
Rapid Expansion to Serve a Market in Urgent Need
“This funding will allow us to triple our team and accelerate our US & European rollout, as we see massive demand in the market,” said Hugo Danet, CTO and Co-Founder at Vocca. “Our goal is to equip over 10,000 practitioners by 2026, improving access to care for hundreds of thousands of patients, while building specialty-specific workflows for every medical discipline.”
Vocca’s platform is built to the highest security and privacy standards, fully compliant with GDPR, HIPAA, and SOC 2. This ensures that healthcare providers can safely adopt AI without compromising patient trust.
Looking Ahead
Sam Endacott, Partner at firstminute capital, commented, “Vocca reduces patient waiting times and boosts provider performance. It feels like a glimpse into the future, where voice and AI transform the way we experience healthcare.”
Andrea Zitna, Lead Partner Health & Bio at Speedinvest, added, “Vocca doesn’t just save time – it changes the daily reality of care teams. We’re proud to support Eliott, Hugo, and their team as they set a new standard for patient-provider interactions.”
The round also includes participation from Kima Ventures, FJ Labs, Sequoia Scout (Roxane Varza), and angel investors such as the founders of Alan, Datadog, Deel, Jellysmack, and Mistral.
About Vocca
Founded in 2024 by Eliott Hoffenberg and Hugo Danet, Vocca builds AI voice agents that automate medical and dental front desks, helping healthcare organizations reduce costs, prevent burnout, and improve patient experience. Learn more at vocca.ai.
About Speedinvest
Speedinvest is a leading European venture capital firm with more than €1.2 billion in AuM and investors based in Berlin, London, Munich, Paris, and Vienna. Their dedicated sector-focused teams are the first to fund Europe’s most innovative technology startups, and their in-house operational experts are on hand to offer founders ongoing support with growth, HR, market expansion, and more. Bitpanda, GoStudent, Wayflyer, CoachHub, Moove, and Tide are among their portfolio of 400+ companies. Learn more at speedinvest.com.
About firstminute capital
firstminute capital is a $500m AUM seed fund supported by over 130 unicorn founders, founded in 2017 by Spencer Crawley and Brent Hoberman. Their team of 14 investors & operators across the UK and Europe has backed, at seed, generational companies such as Wayve, Mistral, Storyblok, Tessl, n8n, and more. They are generalist, with deep expertise in vertical AI applications and deeptech. Learn more at firstminute.capital.
Originally announced September 25th, 2025
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