Yesterday, Epic held a winter version of their “Cool Stuff Ahead” presentation for their customers that they generally save for their annual Epic UGM conference (See last year’s writeup of Epic UGM). At the event, Epic announced a number of details on the progress they’re making with their AI tools including the release of their highly anticipated Epic ambient AI charting solution (AI medical Scribe/Ambient Clinical Voice solution if you prefer).
To learn more about these announcements and Epic’s AI efforts, I had a chance to interview Corey Miller, VP of R&D at Epic. Miller is focused on Epic’s AI charting solution inside Art (Epic’s Clinical AI) and so he offers some great information on what they’ve accomplished and some of where they’re heading with the solutions. Plus, he also shares some of the progress they’re making with Penny (RCM) and Emmie (Patient) along with sharing that MyChart Central is now available in all 50 states.
Check out our interview with Corey Miller from Epic to learn more.
Tell us a little bit about yourself and your role at Epic.
Corey: As a developer at Epic, right now I’m focused on AI Charting and our inpatient clinical applications, with an eye toward making sure we deploy AI that truly helps health care workers and health systems. I’ve also worked on web infrastructure teams at Epic.
Talk about the pace of AI innovation and why that prompted Epic to do a winter “Cool Stuff Ahead” session for customers when it’s usually held off for Epic’s UGM in the summer.
Corey: When we announced Art, Emmie, and Penny in August, we laid out a clear roadmap—and we just couldn’t wait 12 months to share what we’ve been building. Epic’s AI usage grew by over 40 times in 2025, AI Charting with Art is now released, and there’s a lot more coming. So we wanted to update our customer community on our progress.
What’s included in the new AI Charting feature that’s now part of Art and integrated directly within Epic?
Corey: Today, Art can draft notes and suggest orders based on the clinician-patient conversation. The initial release also includes voice agent capabilities, so clinicians can personalize their note format through natural conversation. They might say they want bullets instead of paragraphs for the HPI, or that they prefer a different documentation style for well-child visits versus acute visits. Art then carries these personalization touches forward to future notes.
We’re moving quickly, and Art is going to become more and more capable. In March, we plan to release diagnosis-aware notes that link assessments and plans to specific diagnoses on the patient’s problem list. AI Charting for bedside nursing workflows is coming in March, too.
What makes Art different is the deep integration across Epic. AI Charting has full context of the patient’s chart—medications, problem lists, prior history—so it can orient documentation and orders to that specific patient. That integration is going to matter even more as we introduce capabilities like updating family history based on conversation and surfacing patient-specific insights during treatment discussions.
Epic spent a significant amount of time on site with clinicians to create AI Charting. What were some of the key things you heard from clinicians that shaped the product into what it is now?
Corey: What we heard consistently is that clinicians don’t just want a note—what they really want is to reclaim time for patient relationships and clinical decision-making. So throughout development, we’ve focused on reducing edit distance, meaning the AI returns notes that require fewer and fewer changes over time. And we’re focused on expanding beyond documentation to become an active assistant in the room.
What are some unique aspects of AI Charting in Art that are worth noting, especially when it comes to workflow and integration?
Corey: AI Charting knows the patient’s medications, problem list, and history. When it suggests orders, it references what the patient has done before and what’s clinically indicated.
That integration is going to become even more important as we release more capabilities. The vision is an intelligent visit where AI surfaces relevant information on the fly, without the clinician needing to go looking for it.
Here’s what that means for the future: If the conversation turns to blood pressure, Art will automatically pull up the patient’s trends. Or it might pull information from Cosmos—our dataset of over 300 million anonymized patient journeys—to support discussion and decisions in real time.
How else are you seeing Art used by clinicians?
Corey: There’s a lot to point to. For example, Art’s Insights feature brings together information from across the patient chart into a concise summary to help clinicians prepare for visits. It’s now used over 16 million times each month—nearly three times what we saw in November 2025. In addition to this, nurses are using AI-assisted end-of-shift notes to make handoffs quicker and easier.
Another big one is actionable follow-ups for radiology. Art can extract lung nodules, Lung-RADS assessments, and recommendations from a radiologist’s impression. At The Christ Hospital in Ohio, Art reviewed routine chest x-ray reports for incidental findings that might otherwise have been overlooked. That led to over 100 cases of lung cancer being detected earlier. The national average for early detection is 46%—they’re identifying it early in 69% of cases. That’s lives saved through timely follow-up.
What are some of the results of healthcare organizations adopting Penny for RCM? What are some of the key features that are making this impact?
Corey: Organizations are seeing significant gains—20% reductions in coding denials, and denial appeals created over 20% faster than they used to be. That all translates to health systems getting paid for the work they do more quickly.
How are patients embracing Epic’s AI for patients called Emmie? What are the top things that they’re doing with Emmie?
Corey: Emmie is helping patients schedule appointments, understand their bills, make payments, set up payment plans, and generate detailed statements for reimbursement. It can even explain why patients owe what they owe by pulling together the relevant details from their account. So patients get answers faster, and our customers can refocus staff time on the truly complex cases.
What’s been patients’ and provider organizations’ reaction to Epic MyChart Central providing a single Epic login experience across healthcare organizations?
Corey: Since launching last August, MyChart Central is now live in all 50 states. Patients get a consistent identity across all their Epic providers, so when they show up at a new organization, the system already knows who they are.
What can we expect from Epic between now and Epic UGM?
Corey: We’re continuing to move at a rapid pace. With over 160 AI-related projects in progress, there’s a lot more to come between now and then.
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