You may remember that last year we shared a video interview with FinThrive talking about a new RCM technology adoption model that they had put together and were sharing with the industry at HFMA. At this year’s HFMA, I wanted to follow up with the FinThrive team to learn about what’s happened with the adoption model since they first launched it and what’s changed.
In order to really understand the evolution and use of the adoption model, we were excited to sit down for an interview with Jeff Becker, Vice President of Portfolio Marketing at FinThrive, Mike Vigo, Chief Revenue Officer at UC San Diego Health, and Kim Waters, Principal, Advisory Services at CereCore. This was a great opportunity to hear from a healthcare organization that had used the Revenue Cycle Management Technology Adoption Model (RCMTAM as it’s now often called) and also the recent announcement of CereCore working with FinThrive to leverage the RCMTAM with the CereCore clients.
Check out the video interview below to learn more about the evolution of the RCMTAM since we last talked along with why CereCore decided to partner with FinThrive to use this RCM technology maturity model. Vigo also shared with us some specific examples of how the RCMTAM tool has improved efficiency and financial outcomes at UC San Diego Health. Plus, Becker and Waters shared other benefits they were seeing from RCMTAM.
Vigo also offered some really practical advice for RCM leaders when it comes to effectively evaluatiung, selecting, and implementing new technology solutions for RCM and other operations needs. Finally, Becker talks about where FinThrive and his team plan to take the RCMTAM next and how he thinks the framework will continue to evolve over time.
Check out the interview below to learn from FinThrive, UC San Diego Health, and CereCore about this RCM technology maturity model.
Learn more about CereCore: https://cerecore.net/
Learn more about UC San Diego Health: https://health.ucsd.edu/
Learn more about FinThrive: https://finthrive.com/
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