< + > Carle Health Chooses Nabla for Its Workflow Focus

The term “workflow” comes up repeatedly in this interview with Dr. Ed Lee, Chief Medical Officer at Nabla, and Dr. David Lovinger, MD, FHM, FACP, Associate Chief Medical Officer and Chief Informatics Officer at one of Nabla’s clients, Carle Health of central Illinois.

Dr. Lee said that it’s critical for Ambient AI Assistant solutions to fit in with clinicians’ workflows. Dr. Lovinger advises clinical leaders to ensure the solution they choose can align seamlessly with their health system’s workflows.

Carle Health chose Nabla after testing many ambient voice products; Dr. Lovinger says they are “not all created equal.” Carle Health found reaction from its clinicians to be “uniformly positive” after a four-week pilot.

Not only did Nabla meet their requirements for quality and ease of use, but the company was great to work with. A team at Nabla is dedicated to training and onboarding for every roll-out. Dr. Lovinger says that unlike some vendors, Nabla is excited to hear users’ suggestions and work on new features that adapt to their needs.

Dr. Lovinger likes many of the features of Nabla: It reminds the doctor of things that they should advise the patient, and the AI can record more detail than the clinician remembers.

Nabla also “works hard” at integration with the EHR, according to Dr. Lee, who considers integration to be near or at the top of customer requirements. With a single click, a generated SOAP note goes into the Epic EHR. In addition, they can update the problem list with new diagnoses. In the future, they plan to work directly with other parts of the EHR, such as medication orders, family history, and social history.

They also want to move into automatic coding and clinical decision support. Dr. Lee says their goal is “bringing back joy to clinical care.”  Check out the interview to learn more about Carle Health’s use of ambient clinical voice.

Learn more about Nabla: https://www.nabla.com/

Learn more about Carle Health: https://carle.org/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

Nabla is a proud sponsor of Healthcare Scene.