What happens when an EHR company starts thinking like a rocket program? At NextGen’s User Group Meeting 2025 (#NextGenUGM25), speed, AI, and interoperability all took center stage – and we were there on the launch pad in Nashville.
From the debut of Nia, a multi-agent AI “mission control,” to the shift toward quarterly product releases, NextGen made it clear they’re done orbiting in predictable cycles.
In this Healthcare IT Today field report, I sat down with NextGen executives Sri Velamoor (President & CEO), Jacob Sims (CTO), Jenna Hagan (VP), Muhammad Chebli (VP), NextGen customers Dr. Derek Hamilton (Juniper Health) + Kathy Halcomb (White House Clinics), and several NextGen partners to unpack what all of this means for customers and the industry at large.
Highlights include:
- Nia, the new multi-agent AI “mission control” for clinicians and staff
- NextGen’s move to quarterly product releases
- Meaningful interoperability progress and the Kno2 QHIN partnership
- Real results from AI-powered call centers and Ambient Assist
- How NextGen’s own teams are using AI to remove “toil” and accelerate innovation
If you couldn’t make it to UGM 2025, this recap has the headlines you need to know.
Featuring: Laura Miller from TempDev Inc, Elizabeth Brown from Kno2, Raul Yas from Qventive Healthcare, Garrett Welch from Surgimate, Makenzie Bolton from VaxCare, Rafael Arechaga from CODAC Health, Recovery & Wellness, Inc., Joshua O’Brian from ELLKAY
Learn more about NextGen at https://www.nextgen.com/
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