Ruben Amarasingham, MD, Chief Medical Officer at Smarter Technologies, is often asked by medical students whether they’re in the right profession. He responds that we may be entering a “golden era” for practicing medicine, thanks to AI.
In the age of generative AI, it can follow clinical sessions and produce doctors’ notes; AI can also automate much of the frustrating and time-consuming tasks related to revenue cycle management. But now AI can do much more by combining work on notes (the frontend) and RCM (the backend); this is the area where Smarter Technologies’s SmarterNotes operates.
The current medical system is well-known for imposing administrative tasks on doctors, who come out of medical school unprepared for this reality. “There’s no med class called DRG 101,” Amarasingham jokes, referring to Diagnostic-Related Groups, a complicated measurement used by Medicare to calculate payments.
He points out that while easing the staff’s administrative burdens is important, in addition—given the costs of investing in AI—providers are asking, “But can you improve revenues as well?” The advent of what he calls “multi-faceted AI systems” takes AI to that new level.
For instance, the diagnostic and billing engines in AI can suggest a diagnostic code while the front-end ambient scribe part is writing the note. Insights from the front-end can also refine the back-end.
Amarasingham also discusses how different organizations will implement AI: some doing incrementally, one function at a time, and others in a more integrated fashion.
Check out our interview with Dr. Ruben Amarasingham from Smarter Technologies to learn more about the impact of AI for good on medicine.
Learn more about Smarter Technologies: https://www.smartertech.com/
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