CharmHealth’s annual user conference, Charmalot 2025 (#Charmalot2025), brought providers, administrators, and partners to Berkeley, California, where the company highlighted a broad set of platform enhancements.
Two of the most notable announcements were: CharmHealthSquare, a physician collaboration environment built on Slack technology, and CharmLabs, a new research initiative aimed at bringing advanced analytics and real-world evidence into everyday workflows.
Featured in the video: Pramila Srinivasan and Venky Chellappa from CharmHealth, Dria McCluskey from Sound Physicians, Colleen Burns from Charta Health, Olga Muller from Kepler Team, Jeff Bottari from Klaim, Justyn Dow from VITL, and Poojitha Chettupalli from MarvixAI
Other updates from Charmalot 2025 included:
- Expansion of CharmHealth Enterprise with new training and development environments
- Updates to the AI Chatbot that assists patients with scheduling
- Ongoing investment in AI-enabled tools, including Charm Co-Pilot
- Broader API capabilities for easier integration with proprietary workflows and external solutions
Beyond the product roadmap, CharmHealth emphasized how these enhancements are resonating with customers.
Customer Growth for CharmHealth
The improvements to the company’s API is notable because it aligns with CharmHealth’s efforts to attract larger practices. These APIs were a deciding factor when, Sound Physicians, a multi-state provider, adopted CharmHealth’s EHR this past year. While onsite, Healthcare IT Today had the opportunity to sit down with Sound Physicians.
The challenge ahead for CharmHealth will be balancing new enterprise capabilities with the needs of the independent practices that have been central to its success.
Overall Impression of Charmalot 2025
CharmHealth’s user group conference struck the right balance between educational and promotional. The combination of product announcements, hands-on sessions, and direct access to the CharmHealth team made Charmalot 2025 a valuable experience for attendees.
Learn more about CharmHealth at https://ift.tt/ekBpc1s
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