PointClickCare is a major EHR service with a 25-year history, originally focused on post-acute care settings such as skilled nursing and assisted living but has expanded to provide health it services to the full spectrum of healthcare provider organizations. As they’ve expanded their services, one of the areas they wanted to help was care transitions between acute care and post acute care and back. After a two-year investment in AI, they’ve enhanced the services they offer to make transitions go more smoothly and intelligently.
Plus, they have recently unveiled a service named Chart Advisor within their skill nursing EHR. It looks through freeform documentation such as progress notes to find important information that isn’t in the structured fields and could have an immediate impact on care. For instance, if the patient had a fall in the hospital, have the doctors performed the necessary assessments and accommodations to prevent more falls?
According to Chief Revenue Officer Brian Drozdowicz, who we interviewed at the HLTH conference, searches through plain text documentation can help with both liability and reimbursement. Leveraging technology to search and sort through all the unstructured data in documentation is really the key to improving care and revenue.
In general, PointClickCare is trying to help the doctor and other clinical staff complete the checklist of necessary documentation in order to leave more time to focus on the patient. The service is also handling alerts related to transitions, such as when a patient visits an emergency room in another state or an out-of-network doctor.
Check out our interview with Brian Drozdowicz from PointClickCare to learn more.
Learn more about PointClickCare: https://pointclickcare.com/
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