< + > Verily Health Secures New Investment | Inspiren Raises $70M Series C

Check out today’s featured companies who have recently raised a round of funding, and be sure to check out the full list of past healthcare IT fundings.

---

Verily Health Secures New Investment From NVIDIA and CU Healthcare Innovation Fund

Investment Supports the Next Phase of Verily’s Precision Health AI Strategy

Verily Health Inc. today announced it has received investment support from NVIDIA, as Verily extends its March fundraising. Existing investor CU Healthcare Innovation Fund II, LP is also making an additional investment. Verily’s current investors include Alphabet, Series X Capital, UCHealth, and others.

“We are pleased to welcome NVIDIA as a new investor in Verily. These investments strengthen our ability to pursue the opportunity ahead. Together, these investments and the continued support of our current investors accelerate our vision to build a trusted foundation for healthcare, bringing together the information and intelligence needed to power better decisions and unlock the full potential of AI across the healthcare ecosystem,” said Stephen Gillett, Chairman and CEO at Verily.

The new backing arrives as Verily scales adoption of the Verily Pre Platform, the company’s flagship data and AI platform, which helps healthcare organizations make their data AI-ready and deploy AI responsibly across research and care. It also supports the growth of Verily Me, the company’s patient engagement offering, extending Verily’s capabilities to support individuals throughout their healthcare journey…

Full release here, originally announced September 9th, 2026.

---

Inspiren Raises $70M Series C to Scale Physical AI for Senior Living

$225 Million Raised to Date at a Valuation Exceeding $500 Million, Funding Technology that Helps Care Teams Act Before Resident Needs Become Emergencies

Inspiren, the leader in AI-powered solutions redefining senior living, today announced it has raised $70 million in Series C funding at a valuation exceeding $500 million. The round was led by NewView Capital, with participation from Insight Partners, Primary Venture Partners, Scale Venture Partners, Vintage Investment Partners, Lightbank, Avenir Growth Capital, Story Ventures, and Camber Creek. This brings Inspiren’s total funding to $225 million, the most capital raised and the highest valuation to date for a technology company built specifically for senior living operators, communities and residents.

The 85-and-older population is the fastest-growing age group in North America, and the residents moving into senior living today are more clinically complex than ever before, putting pressure on an already strained workforce. Adopting technology to care for this population is one of the most consequential investments a senior living operator can make. Most of what happens in a resident’s room happens with no one there to see it. Inspiren acts as a force multiplier for care teams, surfacing what would otherwise go unseen so staff can act on an emergency as it happens, and on the subtle changes that precede one.

“A decade from now, no one will accept that a resident’s needs could go unknown behind a closed door. We are already making that unthinkable in the communities we serve, and this funding puts it within reach for many more,” said Michael Wang, Founder and Chief Clinical Officer at Inspiren.

Physical AI interprets what is happening in a resident’s environment as it unfolds…

Full release here, originally announced September 10th, 2026.

< + > Bonus Features – September 13, 2026 – More than 60% of healthcare orgs report employees use shadow AI tools, 48% of orgs say document delays often negatively impact patient care, plus 24 more stories

Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT that we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

Stats

• Research from Cotiviti and MedCity News found that just 42% of payers and 32% of providers are very prepared to respond to AI-assisted cyberattacks. Additionally, 60% of payers and 64% of providers report employees are using shadow AI tools.
• A Documo report found 45% of healthcare organizations estimate that more than 20% of referrals never become completed appointments. More broadly, 48% say document delays often or always negatively affect patient care.
• A Sage Growth Partners report found that 88% of health systems and 78% of health plans say inaccurate or incomplete provider data negatively impacts their ability to achieve strategic priorities.
• A report from Third Way Health found that 79% of organizations that have deployed AI in their front office said improved patient experience is the No. 1 reported outcome.

Partnerships

• NASCO has partnered with Doxim, an omnichannel engagement company, to help health plans deliver personalized experiences.
• mPulse has partnered with Mirza to identify Medicaid members at risk of losing coverage and deliver personalized, omnichannel outreach.

Products

• Access updated Access Unify | Health to provides clinicians with a patient’s complete medical history from both retired/legacy EHRs and previously physical files.
• CHG Healthcare introduced Workforce Bridge to help health systems stabilize coverage gaps or build new service lines.
• Cortico launched MedSafe-Dx, a free and open benchmark for testing whether AI models are safe to support clinical decisions.
• DeepIntent announced DeepIntent Cora, a fully agentic marketing platform built specifically for pharma companies.
• Dimer Health launched AiME, an AI-powered health agent patients can access from home like an in-hospital call button.
• ECLAT Health Solutions launched evaire Recover, its proprietary accounts receivable and denials management platform.
• Patient education vendor PrepQ Health released a free five-day patient callback-audit worksheet for medical practices.
• Withings announced StethO Sense, which analyzes heart and lung recordings from BeamO, the company’s FDA-cleared health device.

Implementations

• North Carolina’s WakeMed selected Longitude Rx to continue developing its specialty pharmacy program.
• The African Medicines Agency selected Qinecsa as the technology partner for AfriVigilance, its continent-wide medicines safety surveillance platform.
• South Carolina’s Prisma Health deployed Tecsys‘ Hospital Point of Use to improve supply chain visibility at the point of care.

Company News

• Skovos launched as an AI governance layer for healthcare.
• Suki announced Science at Suki, an initiative to generate research and real-world clinical evidence to establish standards that advance healthcare AI.
• Clinical AI company UpDoc was named the lead performer in ARPA-H’s ADVOCATE program (Agentic AI-Enabled Cardiovascular Care Transformation), supported by Microsoft, OpenAI, and NVIDIA.

People

• Analytics vendor Health Catalyst appointed Simeon Kohl as CEO and President, effective September 14.
• Non-emergency medical transportation and patient monitoring company Modivcare appointed Marshalina “Marsha” Ramos as CEO of its Personal Care Services business.
• Value-based care technology company Aledade appointed Dr. Sashi Moodley as Chief Medical Officer and Kim Wittman as Chief People Officer.
• Payer and plan administrator marketplace MacroHealth appointed Erica Tingley as Chief Financial Officer.
• LivTech appointed three executives to its In-Home Division as part of the launch of Alora Anywhere 2.0, its mobile app for in-home care workers.
• RCM and revenue recovery vendor Knowtion Health made three executive appointments.

If you have news that you’d like us to consider for a future edition of Healthcare IT Today Bonus Features, please submit them on this page. Please include any relevant links and let us know if news is under embargo. Note that submissions received after the close of business on Thursday may not be included in Bonus Features until the following week.

< + > Weekly Roundup – September 12, 2026

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.

Enabling Direct-to-Consumer Care Models. We asked the Healthcare IT Today community what needs to happen to get this done. Advice included moving the front end of care beyond the hospital’s four walls and taking steps to preserve trust as organizations adopt AI-driven tools to engage with patients. Read more…

Making Interoperability a Front-of-House Clinical Benefit. Colin Hung connected with Kirsty Maunder at CSIRO’s Australian e-Health Research Centre to talk about efforts to pre-populate forms before clinical visits and write back to information systems to save clinicians time and reduce errors. Read more…

Civitas 2026 Annual Conference Preview. John Lynn chatted with Civitas Networks for Health CEO Jolie Ritzo, Anne Santifer at Arkansas State Health Alliance for Records Exchange, and Dan Cranshaw at KC Health Collaborative. They expect rural health and HIE to lead the conversation. Read more…

Life Sciences Today Podcast: The Internet of Bodies is Coming. Danny Lieberman caught up with Rick Duchin at HabitCure, which is interpreting the body’s signals to help people understand what happening to them. Read more…

CIO Podcast: AI Tools and Behavioral Health. Patrick Williamson at Array Behavioral Care joined John to discuss what makes AI governance so crucial for behavioral health, especially when it comes to using PHI. Read more…

Restore the Human Connection Using AI-Enhanced EHR Workflows. Baha Zeidan at Azalea Health explained how AI takes the EHR’s evolution further by helping teams surface information, reduce repetitive tasks, and take action within those workflows. Read more…

How Confusing Bills Stop Patients From Paying. Casey Williams at RevSpring said patients receiving unclear statements many months after a visit are unpleasantly surprised. Not only does this reduce the likelihood of payment; it also harms the relationship with the provider organization. Read more…

What Healthcare Teams Get Wrong in AI Vendor BAAs. The BAA should be the beginning of operational oversight, not the end of procurement, according to Mat Steinlin at Aptible. Getting it right means knowing like who can access AI prompts and who can receive PHI. Read more…

What is Healthcare Data? Nat Osit tackled this critical question: What it represents, how organizations use it, why a shared understanding of healthcare workflows across business units is essential for extracting value from data, and how it applies to value-based care. Read more…

The Billion-Dollar Opportunity Hiding in Care Plans. Kevin Torf at T2 Group and EZCARE explained how to connect personalized product recommendations from doctors directly to existing fulfillment partners via patient portals – and capture unrealized revenue. Read more…

This Week’s Health IT Jobs for September 9, 2026: Consultancy HCLTech is looking for a CTO. Read more…

Bonus Features for September 6, 2026: 59% of clinicians say TikTok is the top source of misinformation about GLP-1s; AMA names leader for new Center for Digital Health and AI. Read more…

Funding and M&A Activity:

• Savista acquired ABW Medical, an ambulatory RCM company serving the non-acute healthcare market.
• Cureety acquired Reimagine Care, an AI-powered oncology care organization.
• Data platform WellStack acquired DeLorean AI, which specializes in predictive analytics, risk stratification, and decision support.
• Patient flow software maker LeanTaaS acquired Aidin, a care transition and referral platform.
• AI-driven drug discovery platform Forus announced $150 million in Series C financing.
• Arintra announced a $25 million Series B funding round; the company makes autonomous RCM coding tools.
• Agentic GRC and security platform HelmGuard announced a $7.3 million seed round.
• Clinical technology performance platform PartsSource announced a strategic investment from Memorial Hermann Health System.

Thanks for reading and be sure to check out our latest Healthcare IT Today Weekly Roundups.

< + > HelmGuard Raises $7.3M Seed Round | Forus Raises $150M at a $3B Valuation

Check out today’s featured companies who have recently raised a round of funding, and be sure to check out the full list of past healthcare IT fundings.

---

HelmGuard Raises $7.3M Seed Round to Replace Compliance Paperwork with AI Agents that Verify Risk Directly

HelmGuard, the agentic governance, risk and compliance (GRC) and security platform co-founded by a former Palantir executive, today announced a $7.3M seed round, co-led by Infinity Ventures and Frontline, with participation from FinTech Collective, Stage 2 Capital, and Entrepreneurs First. The company’s AI agents collect and assess risk signals directly from source systems, cutting assessment cycles from weeks to hours.

The funding will support continued expansion in the U.S. market, including a New York and San Francisco presence, hiring across engineering and go-to-market, and accelerated development of an agent assurance layer that evaluates AI agent behavior at runtime.

Firms in regulated sectors, such as financial services, insurance, healthcare, and industrials, spend billions of dollars annually compiling and reviewing documentation to assess and manage their security and compliance. The legacy platforms they use to assist them are document- and process-oriented, focused more on questionnaires, templated reports and checklist completion than operational decision-making. While other platforms now use AI to generate and process paperwork faster, they still can’t help users understand the relationship between a risk and a mitigating control, whether a vendor is safe to rely upon, or if an agent is behaving as it should.

HelmGuard takes a different approach by unifying fragmented risk, security, and compliance data into a single interconnected network drawing on unstructured data and documentation as well as direct integration with source systems. The platform then uses specialized AI agents to automate workflows such as third-party risk management, agent assurance and control gap assessments and synthesize the results into a single, firm-wide view. Transparent citations, reasoning traces and human-in-the-loop mechanisms provide a defensible basis on which teams can operate and report to internal and external stakeholders, auditors and regulators.

John Daley, Co-Founder and CEO at HelmGuard, who spent eight years as an executive at Palantir, said, “Most compliance platforms were built to document a process, not to reach a conclusion. Now they’re using AI to produce those documents faster, which doesn’t help anyone decide anything. Our agents go to the source to collect and assess risk signals directly, abstracting away the manual data collection and assessment work that burns thousands of hours annually. This funding lets us…

Full release here, originally announced September 9th, 2026.

---

Forus Raises $150M at a $3B Valuation as Its AI Network Becomes How Medicine Reaches Patients

Forus Triples its Valuation Within Months of its Series B, in an Insider-Led Round Backed by Every Existing Investor, as it Scales Toward Putting its AI Platform in Every Doctor’s Office in the Country

Forus, the AI network accelerating medicine, today announced $150 million in Series C financing at a $3 billion valuation, tripling its valuation just months after announcing its Series B and bringing total funding to more than $300 million. The round was led by Bain Capital Ventures, an investor in Forus since its seed round. Every existing institutional investor is reinvesting, including Thrive Capital, General Catalyst, Accel, Redpoint, BoxGroup, Pear VC, Avra, Human Capital, Neo, Vast Ventures, and SV Angel.

Forus is the AI network for medicine: the platform connecting doctors, pharmacies, payers, and biopharma to bring new science to the patients who need it.

Forus is national and supporting millions of people, now used by providers across all 50 states to treat patients in 85% of U.S. residential ZIP codes. More than a third of providers in the country have adopted the platform in the first launched specialty, with double-digit percentages of providers nationwide across multiple other specialties following suit. Forus will use the funding to expand to all specialties and care settings, extend what its AI agents can do across the entire path to treatment, and accelerate investment in its team.

“We are putting the Forus platform in every doctor’s office in the country, so every disease is treated with the best medicine science can offer,” said Sahir Jaggi, Founder and CEO at Forus…

Full release here, originally announced September 8th, 2026.

< + > Enabling Direct-to-Consumer Care Models

A lot of the world today is geared towards self-service and convenience for consumers. Self-checkout lanes in grocery stores, the many food and grocery delivery options, streaming services, etc. It is very geared to let consumers pick what they want, when they want it, and often brings it to wherever they are. Healthcare is no exception to this.

We reached out to our wonderful Healthcare IT Today Community to ask — how are health IT platforms enabling direct-to-consumer care models such as virtual visits, digital front doors, and on-demand services? The following are their answers.

Jason Griffin, Managing Director of Digital Health Strategy and Cyber Security Practice at Nordic
Health IT platforms are making direct-to-consumer care possible by connecting what patients want—convenient, digital-first access—with the clinical and operational systems that healthcare organizations already rely on. Consumers expect healthcare interactions to feel as seamless as the digital experiences they encounter in banking, retail, and travel. Platforms today support virtual visits, self-scheduling, online registration, digital intake, mobile communications, and personalized outreach through a unified digital front door. The goal is to reduce friction and give patients more control over how and when they access care.

These are no longer standalone tools. The most successful organizations are integrating consumer-facing applications with EHRs, CRM platforms, analytics solutions, and operational systems so patients can move smoothly between digital and in-person care. When that foundation is in place, organizations can deliver more convenient experiences while maintaining continuity across the care journey.

Michael Dalton, Founder and CEO at Ovatient
Health IT platforms, broadly speaking, are enabling direct-to-consumer care by making it easier for patients to find, schedule, access, and engage with care outside of the traditional clinic-based channels. The engagement and insights that these platforms are utilizing are what I find most fascinating.

I think what is going unappreciated from traditional models is that patients, because of LLMs and wearables, have never had more insight into their health. Patients are empowered with data and the questions to pose either to their favorite AI tool or their provider. We’re seeing a broader health ecosystem built principally around medication access, behavioral support, wearable data, and ongoing engagement.

I think this has also been one of the reasons for the exponential growth in MyChart messages between patients and providers, as recently shared in JAMA. We’re not going back, and I don’t think this will slow down.

Ben Maisono, SVP Strategy at Tendo
Health technology solutions that are being adopted have a consumer-grade experience that masks the complexities of access in healthcare and makes it easier. Convenience is the ultimate attribute for consumers with on-demand mindsets. AI triage is helping patients get recommended high-quality providers in a step-by-step evaluation process. This is introducing more shopping behavior than in the past because information is curated and organized in digestible steps for consumers now. We are seeing these engagement experiences adopted heavily in the commercial plan space for members as well to access Centers of Excellence care models.

Kamya Elawadhi, Co-Founder and President at Doceree
The shift to direct-to-consumer care is not a distribution change — it is a reimagining of where healthcare begins. The platforms enabling this most effectively are not simply digitizing the waiting room. They are embedding clinical intelligence, affordability tools, and care navigation directly into the first moment a patient engages. The most effective digital front doors anticipate need, surface relevant information, and reduce friction before care is even initiated. When consumers can understand options, verify coverage, and access support in a single, seamless interaction, care initiation and continuation improve significantly. What makes these platforms different is building around the clinical journey, not bolting onto it.

Dr. Scott Schell, Chief Medical Officer at Cognizant
Health IT platforms make direct-to-consumer care possible by moving more of the front end of healthcare outside the four walls of the clinic. Scheduling, intake, eligibility checks, virtual visits, remote monitoring, payment, and follow-up can now occur through consumer-facing digital channels. The larger shift is that these platforms increasingly act as orchestration layers rather than point solutions.

Consumers expect healthcare to behave more like every other service they use: accessible, responsive, and available on demand. Delivering that experience requires connecting access, clinical workflows, revenue cycle, and payer interactions into a single operating model. The organizations succeeding in direct-to-consumer care are not necessarily the ones with the best app. They are the ones that can translate consumer demand into coordinated clinical and administrative action at scale.

Kei Ishii, MD, Medical Strategy & Clinical Insights at Ubie
In digital healthcare, much of the discussion focuses on convenience, accessibility, and efficiency. However, one of the most overlooked aspects is trust. Patients gain confidence not simply because they receive an answer, but because they feel understood. In clinical practice, trust is built when a physician explores the patient’s symptoms thoughtfully, considers multiple possibilities, and demonstrates a genuine effort to understand what the patient is experiencing. As AI becomes a patient’s first point of contact, the challenge is not only providing the right recommendation, but also creating that same sense of understanding. Preserving trust and reassurance will be just as important as improving access and efficiency.

So many great points to consider here! Huge thank you to everyone who took the time out of their day to submit a quote to us! And thank you to all of you for taking the time out of your day to read this article! We could not do this without all of your support.

How do you do think health IT platforms are enabling direct-to-consumer care models such as virtual visits, digital front doors, and on-demand services? Let us know over on social media, we’d love to hear from all of you!

< + > Savista Acquires ABW Medical | Cureety Acquires Reimagine Care

Check out today’s featured companies who have recently completed an M&A deal, and be sure to check out the full list of past healthcare IT M&A.

---

Savista Acquires ABW Medical, Expanding Ambulatory and Non-Acute Revenue Cycle Management Capabilities

Savista, a healthcare operations company with more than 35 years of revenue cycle management (RCM) experience, today announced the acquisition of ABW Medical, a trusted ambulatory RCM company serving the non-acute healthcare market. The acquisition expands Savista’s footprint into ambulatory and non-acute care segments while giving ABW Medical clients access to Savista’s broader capabilities, infrastructure, and operational scale.

ABW Medical serves an established base of clients, including federally qualified health centers (FQHCs), medical groups, managed service organizations and virtual care providers. ABW also holds preferred RCM partner status within the athenahealth ecosystem, a relationship that strengthens Savista’s position across the ambulatory market and adds further diversity to its EMR expertise.

“ABW Medical brings deep revenue cycle management expertise, a strong client base, and a delivery model that aligns well with how we operate,” said Jan Grimm, Chief Executive Officer at Savista. “This acquisition expands our capabilities and opens new opportunities to serve community and rural health organizations that often face distinct financial pressures. We look forward to deepening that work and helping these organizations achieve the financial sustainability they need to continue serving their communities.”

This acquisition marks a pivotal moment for Savista, strengthening its ability to deliver comprehensive, tailored revenue cycle management solutions to a broader spectrum of healthcare organizations. By addressing the unique needs of community and rural health providers, this expansion aligns seamlessly with Savista’s mission to enhance financial performance and operational efficiency across diverse healthcare settings. The timing is critical as regulatory demands and financial challenges are intensifying, making scalable solutions essential to driving sustainability and supporting long-term growth for clients.

“Joining Savista is an exciting next step for our team and our clients,” said John Bozin, Chief Executive Officer at ABW Medical…

Full release here, originally announced August 27th, 2026.

---

Cureety Acquires Reimagine Care to Build the Future of Precision Oncology Care

Combination Brings Together Therapy-Specific Precision Monitoring and Clinical Intelligence, AI-Supported Patient Engagement, and Oncology-Specialized Care Teams to Extend More Personalized, Continuous, and Sustainable Cancer Care

Reimagine Care, an AI-powered oncology care organization, today announced that it has been acquired by Cureety, a precision oncology care company. The acquisition brings together Cureety’s therapy-specific monitoring and clinical intelligence with Reimagine Care’s AI-supported patient engagement and oncology-specialized care teams to support more personalized, continuous care beyond the clinic.

Together, Cureety and Reimagine Care form a profitable organization that supports more than 250 cancer centers and 100,000 patients across five countries, with a combined team of approximately 150 people.

The acquisition comes as cancer treatments are becoming increasingly personalized and complex, more care is moving outside the hospital, and oncology teams are supporting growing patient populations with limited clinical resources. Yet care delivery has not evolved at the same pace. The next generation of cancer therapies requires the next generation of cancer care. The combined organization aims to extend the reach of oncology teams beyond scheduled visits, helping them maintain greater visibility between encounters, prioritize patients who need attention, and deliver more personalized, continuous care.

“Cancer is a global challenge, and advances in treatment are creating many of the same opportunities and pressures for oncology teams regardless of where they practice,” said François-Guirec Champoiseau, Co-Founder and CEO at Cureety…

Full release here, originally announced September 2nd, 2026.

< + > This Week’s Health IT Jobs – September 9, 2026

It can be very overwhelming scrolling through job board after job board in search of a position that fits your wants and needs. Let us take that stress away by finding a mix of great health IT jobs for you! We hope you enjoy this look at some of the health IT jobs we saw healthcare organizations trying to fill this week.

Here’s a quick look at some of the health IT jobs we found:

• Director of Home Health – South County Health
• ROI Medical Records Specialist – MRO
• Director Information Services – IM Regional Ops – CHRISTUS Health
• VP, Technology Operations – Expion Health
• Behavioral Health Scheduler & Survey Liaison – Nemours Children’s Health
• EMR/EHR Implementation Specialist – Alignerr
• Clinical Application Specialist – Arcare
• Computational Health Informatics Data Manager I – Boston Children’s Hospital
• Deputy CIO, Care Technologies & Informatics – Information Solutions – MUSC Health
• Associate Consultant – Behavioral Health – Oracle
• Health Partner Engagement Specialist I – CareSource
• Manager, External & Scientific Communications – Flatiron Health
• Clinical Transformation Specialist – Revenue Cycle – Ascension
• Analyst-Health Information Management – Baptist Memorial Health Care
• Chief Technology Officer – HCLTech
• Community Health Worker (Childhood Onset Chronic Healthcare Needs) – Duke University
• VP, Practice Technology – OneOncology
• Biomedical Cybersecurity Specialist – Connected Medical Devices – MaxIT Consulting
• Health Information Analyst/HIM Operations – Hartford HealthCare
• Compliance & Privacy Manager – Corporate Compliance – NewYork-Presbyterian Hospital

If none of these jobs fit your needs, be sure to check out our previous health IT job listings.

Do you have an open health IT position that you are looking to fill? Contact us here with a link to the open position and we’ll be happy to feature it in next week’s article at no charge!

*Note: These jobs are listed by Healthcare IT Today as a free service to the community. Healthcare IT Today does not endorse or vouch for the company or the job posting. We encourage anyone applying to these jobs to do their own due diligence.

< + > The Healthcare Infrastructure Working Behind the Scenes

One of the most interesting organizations in healthcare is Civitas Networks for Health.  This non-profit organization brings together some of the key organizations that provide the national infrastructure for health and health data.  One of their best venues to convene their community is at the upcoming Civitas 2026 Annual conference.

I recently sat down with Jolie Ritzo, CEO at Civitas Networks for Health, Anne Santifer, Executive Director at Arkansas State Health Alliance for Records Exchange, and Dan Cranshaw, Executive Director at KC Health Collaborative, to learn more about what’s happening in the Civitas community and get a preview of their annual conference.  One thing they shared was how often healthcare infrastructure serves an important purpose but goes unrecognized. This is by design.  For example, an HIE (Health Information Exchange) may make a patient’s information from multiple organizations available to a clinician at the point of care.  The clinician and patient often have no idea how the information from external organizations was made available to them, but having that data often improves care. Good infrastructure like an HIE quietly does this work in the background, often with little recognition.

Along with Civitas members’ role as critical infrastructure for healthcare, we talked with our panel of HIE and health collaborative experts about some of the hot topics in the community as a preview of what will be discussed at the upcoming Civitas Annual Conference.  One of the most important topics in healthcare in general is the cuts and changes to Medicaid.  These cuts are going to have a significant impact on most healthcare organizations, but that also presents an opportunity for HIEs and health collaboratives to assist provider organizations whose patients may need extra assistance and care.

While rural health issues are not a new focus area for the Civitas community, Ritzo, Santifer, and Cranshaw all mentioned that the RHTP (Rural Health Transformation Program) presents a really great opportunity for partners in the Civitas community to support states in improving rural health.  They are hopeful that the funds back rural providers and communities with innovative approaches to solving some of the big challenges they have faced for too long – access to quality care and services, legacy data systems, workforce shortages, the digital divide, to name a few.  Santifer mentioned that one of the things she’s most excited about at the Civitas Annual conference is hearing all of the different ways that states are approaching the rural health funds.  We’ve definitely seen that no two states are the same, and so a lot of great innovation funded by RHTP will be shared.This is a tremendous opportunity to hear what is working and, in some cases, what is not.

With all of the various healthcare interoperability regulations out there, Kill the Clipboard, CMS Tech Ecosystem, TEFCA/QHINs, etc., I also asked the panel about the positive impact these regulations are having and some of the ways they could be improved.  The panel suggested that there’s a lot of nuance to these regulations.  For example, it may seem like a great idea to Kill the Clipboard, but many patients in some areas still really like the clipboard.  We have to take these local nuances into account.  That said, it is an exciting time for innovation and moving policy into practice. Examples of this will be discussed throughout the annual conference.

Finally, we asked the panel to share what they think will be some of the top conversations at the Civitas Annual Conference.  Check out our interview with these experts to learn more about the latest developments in health data, health information exchange (HIE), and cross-sector approaches to improve community health.

Learn more about Civitas: https://civitasforhealth.org/

Learn more about Arkansas State Health Alliance for Records Exchange: https://sharearkansas.com/

Learn more about KC Health Collaborative: https://www.kchealthcollaborative.org/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

Civitas is a proud sponsor of Healthcare Scene.

< + > Memorial Hermann Health System Deepens Partnership with Strategic Investment in PartsSource | Arintra Raises $25M

Check out today’s featured companies who have recently raised a round of funding, and be sure to check out the full list of past healthcare IT fundings.

---

Memorial Hermann Health System Deepens Partnership with Strategic Investment in PartsSource

Investment Will Help Strengthen Healthcare Technology Infrastructure and Clinical Capacity Across More than 1,600 Leading Hospitals Through the PartsSource Platform

PartsSource, the leading performance platform for clinical technology, today announced a strategic investment from Memorial Hermann Health System, a non-profit, award-winning health system committed to creating healthier communities, now and for generations to come.

PartsSource provides device-owners and operators an enterprise technology platform that unifies parts, service, contracts, asset intelligence, and workforce capacity into a single operating system for healthcare technology management. Powered by 25 years of longitudinal data, millions of service events, billions of data points, and today servicing over 15,000 clinical sites across the U.S., the platform delivers real-time visibility, predictive signals, and prescriptive action, enabling health systems to move from reactive repair to proactive management—unlocking clinical capacity from assets already in place.

“As healthcare organizations look to lower cost of service, unlock clinical capacity, and find new revenue within their existing walls, a unified, evidence-based, and data-driven approach to asset management becomes essential,” says Philip Settimi, MD, MSE, President and CEO at PartsSource. “Memorial Hermann joins 150 other health systems who are advancing a scalable model that transforms how mission-critical assets are managed…

Full release here, originally announced August 25th, 2026.

---

Arintra Raises $25M to Pioneer Revenue Assurance for America’s Health Systems

As the First and Only Autonomous Coding Platform Across 23+ Specialties and Every Health System Care Setting, Arintra is Setting a New Standard for Revenue Cycle Management and Reinventing how Leading Health Systems like UC Davis Health, Mercyhealth, Meritus Health, Rochester Regional Health, Reid Health, Mercy Medical Center, and More get Paid Accurately, Promptly, and in Full

Arintra, the first and only enterprise AI platform for revenue assurance in healthcare, today announced a $25 million Series B funding round, bringing the company’s total funding to $51 million. The round is led by Define Ventures, with participation from existing investors including Peak XV Partners, Yale New Haven Health (YNHH) Center for Health Care Innovation, Endeavor Health Ventures, Y Combinator, Counterpart Ventures, Ten13, and Spider Capital. Endeavor Health, based in Chicagoland, also was an early adopter of the technology, and participated in both the Series A and B rounds.

U.S. healthcare is a $5 trillion system, yet most health systems and provider groups struggle to get paid by payers for the care they deliver — predominantly due to siloed processes that are riddled with inaccuracy, costing health systems, providers, and patients every day. As a longtime function within health system operations, traditional revenue cycle management has consisted of individual point solutions and a fragmented workflow that leaves revenue on the table. Arintra is pioneering revenue assurance, an agentic AI approach built to close the gap between care delivered and revenue earned. The company’s platform has become a core piece of the enterprise health system’s infrastructure, bringing leading health systems the bottom-line impact they deserve.

Driving $5 Billion in Annual Claim Value for Leading Health Systems, Large Provider Groups, and Academic Medical Centers

Arintra has deployed its platform across health systems and large provider groups, partnering directly with them to increase compliant revenue capture and lower cost to collect, reduce claim denials and processing lags, and improve coding accuracy. One of those partners is Rochester Regional Health. “At Rochester Regional Health, our vision extends beyond automating a single specialty — we’re looking at how AI can fundamentally transform coding across the enterprise,” said Karen Linder, Senior Director of Health Information Management & Coding at Rochester Regional Health…

Full release here, originally announced August 26th, 2026.

< + > WellStack Acquires DeLorean AI | LeanTaaS Acquires Aidin

Check out today’s featured companies who have recently completed an M&A deal, and be sure to check out the full list of past healthcare IT M&A.

---

WellStack Acquires DeLorean AI to Advance Healthcare Decision Intelligence

Combination of Data Analytics and Predictive Intelligence Capabilities Allows Healthcare Organizations to Identify Risks and Intervene More Effectively

WellStack today announced the acquisition of DeLorean AI, a healthcare-focused artificial intelligence company specializing in predictive analytics, risk stratification, and action-oriented decision support.

The acquisition represents a significant step forward in WellStack’s mission to become the precision intelligence operating system for healthcare, unifying data, AI, and human expertise to drive better decisions, recommended actions, and measurable outcomes.

It also positions WellStack to lead the next evolution of healthcare technology: transforming data platforms into intelligent systems that help healthcare organizations make better decisions, faster, and with greater confidence.

By combining WellStack’s agentic healthcare data platform and analytics modules with DeLorean AI’s predictive intelligence capabilities, customers will be able to move seamlessly from data aggregation to insight, from insight to intervention, and from intervention to measurable impact, all guided by WellStack’s AI-enabled user experience.

Healthcare organizations have invested heavily in collecting and organizing data, yet many still struggle to identify which patients, operational processes, or financial risks require immediate attention. DeLorean AI addresses this challenge by continuously evaluating clinical, claims, and operational information to identify emerging risks, predict potential adverse events, and recommend evidence-based next actions for clinical and operational teams.

“The acquisition of DeLorean AI is not just about what we can achieve today. It’s about building the foundation for the next generation of healthcare innovation,” said Rich Waller, Chief Executive Officer at WellStack…

Full release here, originally announced August 25th, 2026.

---

LeanTaaS Acquires Aidin to Orchestrate Patient Flow from Admission Through Transition

Combination Connects Inpatient Flow Intelligence With Care Transition Coordination to Help Health Systems Reduce Avoidable Days, Unlock Capacity, and Improve Timely Patient Access

LeanTaaS, the market leader in capacity management, staffing, and patient flow software and services for healthcare, today announced it has acquired Aidin, a care transition platform serving 200+ hospitals across approximately 20 health systems, coordinating more than two million referrals annually across a network of 21,000+ post-acute providers. The acquisition expands LeanTaaS’ iQueue for Inpatient Flow by connecting intelligence about discharge readiness and barriers with the workflows required to move patients to the appropriate next setting of care.

Effective patient flow starts at the point of admission and extends through the patient’s transition to the next setting of care. However, readiness does not always equate to discharge. Roughly 40% of Medicare patients who are discharged require post-acute care, but these patients account for more than 55% of avoidable hospital days. Completing these transitions requires coordination across placement, authorization, patient choice, and provider communication — often across fragmented systems and workflows that make it difficult to maintain visibility and accountability throughout the process.

The consequences extend beyond an individual patient’s length of stay. When a discharge-ready patient remains in the hospital waiting to transition to post-acute care, the delay creates additional cost and keeps scarce inpatient capacity unavailable for another patient. At scale, these delays can contribute to emergency department boarding, delayed admissions, and longer waits for patients who need hospital care. Aidin is a proven solution that reduces length of stay by an average of 0.86 days, cuts placement time by 50%, and saves customers an average of $1.7 million per hospital each year.

“Our vision is to become the central nervous system for health systems by helping them better sense, understand, act, and learn across the enterprise and patient journey. This acquisition brings that vision to life by helping health systems manage patient flow from admission through transition,” said Mohan Giridharadas, Founder and CEO at LeanTaaS…

Full release here, originally announced September 1st, 2026.

< + > Bonus Features – September 6, 2026 – 59% of clinicians say TikTok is the top source of misinformation about GLP-1s, AMA names leader for new Center for Digital Health and AI, plus 32 more stories

Welcome to the weekly edition of Healthcare IT Today Bonus Features. This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT that we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.

News

The Philadelphia Inquirer reported that dozens of health systems in the Philadelphia area had to pull offline web links that publicly revealed daily work schedules and cell phone numbers of healthcare workers. The pages were managed by QGenda, an online workforce management product, and included multiple months of schedules. It’s unclear when the info was disclosed, how long it was publicly available, or whether anyone accessed the info and/or did anything with it.

Stats

• A MedExpress survey found 48% of Canada’s rural residents say their location puts them at a disadvantage in accessing healthcare; only 15% of urban residents say the same.
• A Tebra survey found 59% of clinicians say TikTok is their patients’ main source of misinformation about GLP-1s, while 21% say the news is also a source of misinformation.

Partnerships

• Sleep apnea solution provider Daybreak joined Parachute Health, an ePrescribing platform for home medical equipment.
• Generative AI workbench GenServe.AI is partnering with CARPL.ai, an AI marketplace for radiology, to connect diagnostic AI with workflows across the patient journey.
• Benefits administrator Judi Health announced three new partners to its clinical ecosystem: Color Health, WellTheory, and new Hinge Health subsidiary Cylinder.
• Solera Health named Noom as the newest digital health partner in its Weight Management network for health plans and employers.
• Virtual-first orthopedic and musculoskeletal care company Upswing Health is partnering with HealthMe, a direct-pay care platform.
• Health and community care technology from WellSky is now integrated with WelcomeHome Software, a CRM tool for personal care agencies.

Products

• 1upHealth launched 1up Clinical Connect to help health plans to acquire clinical data from provider EHRs and unify it with claims data.
• Marketing lead engagement platform CallRail announced new healthcare capabilities, including integrations with 15 EHR and practice management systems.
• CluePoints announced three clinical data review capabilities: Intelligent Query Detection, Medical & Safety Review, and Intelligent Medical Coding.
• DrFirst announced an electronic prior authorization solution within its e-prescribing platform.
• ECLAT Health Solutions updated risk and quality review functionality within its evaire platform for Medicare Advantage, Medicaid, and ACA plans.
• GE HealthCare announced additions to Vivid, its cardiovascular ultrasound portfolio.
• Labcorp updated Labcorp Global Trial Connect, the company’s portfolio of clinical trial services, data and technology.
• Online mental health care provider Mentavi Health made its Mental Wellness Snapshot free to any adult in the United States.
• Strata Decision Technology launched Financial Decision Intelligence, which is built directly into the StrataJazz platform to help health systems understand financial performance.
• Valify launched Valify AI Chat for its purchased services technology platform.
• Viventium added scheduling and time and attendance capabilities to its workforce management software for skilled nursing and senior living providers.

Implementations

• Oregon-based Orthopedic + Fracture Specialists implemented athenaOne for Orthopedics from athenahealth.
• California’s Orange County United Way and Orangewood Foundation selected Bonterra to connect case information among a nonprofit case manager, a Medicaid health plan, and a county homelessness system.
• The American Society for Gastrointestinal Endoscopy selected Fujifilm endoscopic imaging technologies for its Chicago-based Institute for Training and Technology Advanced Bioskills Laboratory and Simulation Center.
• South Carolina’s MUSC Health selected VirtuAlly for integrating virtual nurses into its ED arrival workflow alongside MUSC Health’s Virtual Provider in Triage program.
• Ohio-based Kettering Health and nationwide Alternate Solutions Health Network chose WellBeam to integrate home health management and EMR-based physician workflows.

Company News

• The University of Birmingham spun out Dexter AI to commercialize web apps that extracts clinical, claims, and private data sources for analysis.
• Inovalon achieved Surescripts certification for RxTransfer capabilities in ScriptMed as part of the National Council for Prescription Drug Programs standard.
• Penguin Ai’s Intelligent Medical Coding and Intelligent Revenue Cycle Management are now available in AWS Marketplace.
• Relatient achieved i1 certified status from HITRUST for Dash, its patient scheduling platform.

People

• Health and community-based care integration platform Unite Us appointed Greg Fitzgerald as Chief Technology Officer.
• Payer technology platform Simplify Healthcare promoted Kamal Ahuja to Chief Growth Officer.
• Digital cardio-kidney-metabolic care company Carna Health named Justin Nguyen as Chief Product Officer and appointed several strategic advisors.
• Healthcare marketing platform Doceree named Brendan McHenry as Chief Revenue Officer and announced three other hires.
• Digital Medicine Society founder and CEO Jennifer Goldsack joined AMA as senior vice president and inaugural leader of the AMA Center for Digital Health and AI.

If you have news that you’d like us to consider for a future edition of Healthcare IT Today Bonus Features, please submit them on this page. Please include any relevant links and let us know if news is under embargo. Note that submissions received after the close of business on Thursday may not be included in Bonus Features until the following week.

Hat tip to Grayson for filling in for me last week. The Beastwoods survived vacation and officially have a kindergartner!

< + > Weekly Roundup – September 5, 2026

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.

Inside Epic’s Push to Help Customers Build Their Own AI Agents. John Lynn sat down with Derek De Young. He discussed the approach of continuous improvement for Epic Agent Factory, which helps customers make the most of nearly 130 AI features in Epic and gets close to 60 enhancements per week. Read more…

Healthcare Needs Coordinated Infrastructure, Not More Point Solutions. John connected with Cotivity CEO Ric Sinclair, who talked about embedding intelligence in financial and clinical processes “where decisions actually happen” to avoid denials, appeals, and payer-provider friction. Read more…

Real-World Tactics for Women in Health IT Leadership. Colin Hung talked to InventiveX CEO Anita Ghose about improving professional development by focusing on immediate, practical application to build a dedicated leadership pipeline at a time when half of Australian women in the tech workforce leave by 35. Read more…

Life Sciences Today Podcast: A Simple Idea That Can’t Be Solved with Brute Force. Sandy Leonard at Arcadia chatted with Danny Lieberman about how real-world data and evidence create value for healthcare providers. Read more…

Healthcare IT Today Podcast: What’s Holding Healthcare AI Back? John posed this question to Rhapsody CEO Sagnik Bhattacharya, who addressed issues such as scaling pilots and failing to focus on infrastructure and operational readiness. Read more…

Addressing Infrastructure Gaps and Small Margins at Rural Hospitals. Rural healthcare’s survival depends on higher-margin lines of revenue, John Tonthat at Cellhub said. A key part of the fix is models of home care that can share a common infrastructure, including telehealth and remote clinical operations. Read more…

Modernizing Healthcare Data Requires More Than a New CRM. There are clear signs that that a healthcare IT environment is running legacy database practices underneath a genuinely modern CRM, according to Mohammed Omer Shakeel Ahmed. Read more…

Making Legacy Data More Usable at the Point of Care. If data isn’t surfaced within the EHR, clinicians may not realize it’s there, noted Brian Liddell at Harmony Healthcare IT. Fortunately, improving access to legacy data doesn’t necessarily require broad system changes. Read more…

CISA’s Patch Priority Lesson for Healthcare. David Montoya at Paessler GmbH unpacked a recent directive from the Cybersecurity and Infrastructure Security Agency that said to stop treating all vulnerabilities equally and instead triage by risk. Read more…

The Next Era of Payment Integrity Is Prevention, Not Recovery. Payer-provider friction increasingly friction comes from how payment integrity is operationalized, noted Anne Neal at Availity. The easiest fix is addressing common issues before submission or adjudication. Read more…

This Week’s Health IT Jobs for September 2, 2026: Optum seeks a CIO for Optum Care at Home, to be based just outside the Twin Cities. Read more…

Bonus Features for August 30, 2026: 1 in 5 Americans Have Left Without Filling a Prescription Due to High Costs, While 88% of Workers Have Worked Through Illness. Read more…

Funding and M&A Activity:

• Complex care provider Cityblock acquired Homeward Health, a rural care company, and announced $116 million in Series E funding.
• Aligned Marketplace announced $20 million in Series A funding; the company connects self-insured employers to primary care providers.
• RCM vendor R1 acquired Humata Health, which enables AI-powered prior authorizations.
• Specialty care platform Switchboard Health acquired Livara Health, a provider of virtual orthopedics and musculoskeletal care management.

Thanks for reading and be sure to check out our latest Healthcare IT Today Weekly Roundups.

< + > Switchboard Health Acquires Livara Health to Integrate Value-Based Musculoskeletal Care

Acquisition Brings Livara’s Virtual MSK Care Model Onto Switchboard’s Specialty Care Platform; Closes $5M+ Round of Funding

Switchboard Health, creators of a digital health platform connecting patients with high-value specialty care, today announced the acquisition of Livara Health, a leader in virtual orthopedics and musculoskeletal (MSK) management. The acquisition combines Switchboard’s referral management and care navigation platform with Livara’s proven MSK care model for health plans and risk-bearing providers. To fuel future growth, the company also closed a $5M round of funding.

Founded by Dr. Kamshad Raiszadeh, Livara Health delivers a virtual-first, value-based MSK care model that combines care planning, virtual care delivery, and care navigation. Through its multidisciplinary approach featuring physicians, PTs, and psychosocial providers, Livara cares for a broad set of care needs, including the most complex and expensive patients. Livara’s results are independently validated: a 2024 Validation Institute review found that participants in Livara’s program achieved a 43% reduction in musculoskeletal spend, driven largely by reduced surgical utilization.

Through this acquisition, Switchboard Health will embed Livara’s virtual MSK program in its automation platform for referral management and care navigation. The combination will enable Switchboard’s provider and health plan clients to seamlessly enroll patients in Livara Health. For nearly 4 years, Switchboard has connected people to specialty care; now it will also deliver care.

“The Livara care model, technology, and team members start an exciting new chapter in our work to transform specialty care,” said Derek Baird, Co-Founder and CEO at Switchboard Health. “Now a primary care provider, right within her EHR, can refer qualified patients to our Livara MSK providers for convenient, evidence-based care.”

“Our mission is to transform patients’ and providers’ experiences with MSK care, delivering convenient, effective, virtual support to patients,” said Rob Cohen, CEO at Livara Health. “We’re excited to see Switchboard integrate Livara Health into its referral and care navigation workflows to scale the delivery of high-value MSK care.”

In conjunction with the acquisition, Switchboard closed an oversubscribed round of more than $5M in equity financing, drawing participation from existing Livara and Switchboard investors as well as new backers. New and returning participants include First Trust Capital Partners, LLC, Route 66 Ventures, A1 Health Ventures, Allumia Ventures, and Martin Ventures.

“We’re grateful to our new and current investors for funding our expansion into care delivery and the next phase of growth,” said Baird. “The number of patients coming through the Switchboard is up 500% over the past 9 months. We see even faster growth ahead of us.”

About Switchboard Health

Switchboard Health helps providers, health plans, and employers deliver high-value specialty care services. Our software platform and national specialty care network deliver improved access, reduced costs, and much-needed support to patients seeking care. For more information, visit switchboardhealth.com.

About Livara Health

Livara Health (formerly SpineZone) is a value-based MSK management solution for providers, health plans, and employers. By combining care planning, virtual-first care delivery, and care navigation, Livara has delivered exceptional patient outcomes for nearly two decades. Livara offers flexible payment arrangements, including assuming total cost of MSK care. More information can be found at livarahealth.com.

Originally announced August 25th, 2026

< + > Inside Epic’s Push to Help Customers Build Their Own AI Agents Using Agent Factory

Epic Agent Factory, a tool for Epic users to build their own AI agents, was announced this past January. Now, according to Derek De Young, Software Developer at Epic, the tool is moving into a new stage where Epic will quickly put it into the hands of their customers.

Agent Factory provides a platform to leverage 129 of the AI features in Epic. De Young describes three stages in its use. First, he expects organizations to shape existing AI features to the organization’s policies, guidelines, data, and workflows. Next, they will build new agentic features for revenue cycle management, clinical decision making, patient engagement, etc. In the future, Epic will expand the scope of Agent Factory to use external connectors and run on partner platforms outside Epic, including Care Everywhere.

At first, the developers who are expected to use Agent Factory will probably be senior analysts who best understand its potential, have a thorough understanding of what Epic already does, and where it could be expanded. Eventually, users might include clinicians and even back office workers. A conversational interface might be developed, and AI might be used to rewrite workflows. They plan to interact with the Medicaid submissions portal and other government sites.

Autonomy will differ for different applications of AI. Certainly, for the foreseeable future, any clinical decisions will be approved by a doctor or nurse. But some organizations are considering fully autonomous agents for some less critical functions such as routine billing. The AI agent itself tends to be able to rate its own confidence in its conclusions.

Because agents monitor their responses to every prompt, the tool is expected to improve continuously. Users can add their own evaluations.

A recent “buildathon” invited groups who had innovative suggestions to work with Epic developers. One of these, for instance, evaluates measles outbreaks and uses CDC guidelines to do outreach for vaccinations. Another application speeds up transfers to community hospitals. The agent makes sure that the important questions are asked, such as whether the patient is stable enough for the move and whether the community hospital has the necessary equipment. Successful agents can be added to a community library so they can be shared with other Epic customers.

Because Agent Factory is hosted in Nebula, Epic’s managed cloud, Epic can add 50 to 60 enhancements per week. Customers can benefit from those enhancements without an upgrade because Agent Factory takes place in Epic’s cloud.

Watch our interview with Derek De Young from Epic to learn more about Epic Agent Factory.

Learn more about Epic: https://www.epic.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

< + > Scaling the Platform Custom-Built for the Biggest Challenges in Healthcare

A Note from Toyin Ajayi, Co-Founder and CEO at Cityblock Health

The last few years have been brutal for value-based care. Some of the most well-intentioned companies in this space have sold off assets, wound down, or quietly retreated from the highest-need patients they were built to serve. Amidst this, we have a different story to share: today, Cityblock is announcing that we have signed a definitive agreement to acquire Homeward Health in an all-stock transaction, alongside a $116 million Series E led by General Catalyst. We’re doing this from a position of real momentum: we now serve almost 200,000 members across the country, and our annualized revenue is $2.2 billion—up 77% year-over-year, and more than 4x what it was at our last fundraise in 2021. We are positioned to be the leading outcomes-based provider platform serving government programs: caring for populations who are covered by Medicare, Medicaid, or both—and in particular those with the most complex and difficult-to-manage needs. That’s the position we’ve spent almost a decade building toward, and we certainly don’t intend to slow down now.

Under Dr. Jenny Schneider and Amar Kendale, Homeward built something significant: a rural-first Medicare Advantage model that has deep ties with plans like Blue Cross Blue Shield of Michigan, nearly 50,000 members, and rural care expertise few competitors match. Like Cityblock, Homeward went after a space with the biggest challenges in our health system at a time when the stakes couldn’t be higher, where funding challenges and rural provider access shortages have resulted in a desperate need for care, particularly among the most vulnerable and hard-to-reach populations. And they did the work of figuring out how to engage populations in relationships tailored to their needs and capable of improving access, cost, and outcomes. Homeward has built a company that, when combined with Cityblock’s deep experience serving urban Medicaid and dual-eligible populations, means we now have the scale and capability to reach deeper to serve the nation’s 120 million people receiving government-funded healthcare.

The timing couldn’t be more critical. Federal Medicaid funding is being cut significantly over the next decade, reimbursement rates for Medicare Advantage are tightening, and healthcare costs are rising faster than the system is built to absorb. That’s real pressure on exactly the members both Cityblock and Homeward have spent almost a decade learning how to serve in trusted, longitudinal relationships. We think the answer to funding pressures in government programs isn’t to retreat from them—it’s to get radically better and more efficient at delivering outcomes for the people who depend on taxpayer-funded healthcare.

That’s exactly why we’re going to serve more Medicare Advantage members alongside continuing to serve individuals who are dual-eligible and those who receive Medicaid. We believe the same AI-native, outcomes-first model that has enabled us to win in Medicaid is exactly what rural Medicare Advantage and dual-eligible populations need too. These aren’t three separate bets. They’re one bet: that scaling provider capability, which improves outcomes, is the only way to make government-funded healthcare sustainable for the people who need it most, at a moment when access and affordability are getting harder.

Every healthcare company says it’s ‘AI-native’ now. Here’s what that actually looks like inside ours: CORE—our Care Orchestration and Resourcing Engine—the operating system underpinning our outcomes-based care platform. Instead of simply flagging a member as ‘high-risk,’ CORE uses our almost ten years of member data to predict which specific action will close a specific care gap for that specific member. It weighs that across our entire population at once, and turns the answer into a ranked worklist for care teams—why this member, why this action, why now.

And it’s working. Our predictions are right 62-87% of the time. CORE doesn’t operate alone. We are building and deploying a growing ecosystem of AI tools handling routine engagement and administrative work that have already freed up 44,599 hours of clinician time this year, including 42,148 calls handled by AI agents. This is the resource-matching vision in practice: routine work increasingly flows to AI, while CORE directs human hours to the moments where judgment and relationships matter most.

Imagine you are a care team member reaching out to a high-need patient. In the past, you’d be working off a directional algorithm alerting you that the person might be at high risk. Now imagine having specific, AI-driven intelligence on that exact person—insights gleaned from their entire medical history, any calls they’ve had with their care team, missed gaps in care, and specialist visits. Insights that would otherwise take hours of chart review to piece together.

The proof is in the numbers: since our last fundraise in 2021, we’ve grown the business in ways that we’re truly proud of. We have increased revenue by 323%, improved corporate opex as a percent of revenue by 64%, scaled from five to 18 customers, improved EBITDA margins by 81%, and delivered positive operating margins in our markets. All of this while maintaining industry-leading net promoter scores, delivering meaningful improvements in quality and member retention, and hearing directly from our members about the life-changing impact of Cityblock’s care model. And we have attracted the best and brightest tech, clinical, and operational talent to drive this work. While the past five years have exposed many of the deep flaws in our traditional fee-for-service healthcare delivery system, we’ve been hard at work building proof points that demonstrate how a focused, AI-native, human-centered approach to care delivery can drive real results, at scale.

In this next chapter, we’re excited to continue on the trajectory we’ve established. To continue to be the company that shows, rather than tells. To continue to do the hard and essential work of delivering for the populations with the most complex health and social needs, producing results for payers, providers, patients, and taxpayers alike. We’ll take the experience from this first acquisition to do more: grow our platform, organically and inorganically, so that we can serve as many people as we can, wherever they may be.

We called our company Cityblock because a block signifies the unit of measurement in a community where people know who lives next door, where someone notices when a light’s been off too long, where folks know their neighbors and look out for one another. That idea holds just as true on a county road in rural Michigan as it does on a block in Brooklyn. What makes it a block isn’t the skyline—it’s the fact that someone is paying attention to the people who live there. That’s what Homeward has built for communities in rural counties, and it’s exactly what we mean when we say Cityblock.

Onwards!

Originally announced August 20th, 2026

< + > Why Healthcare Needs Coordinated Infrastructure, Not More Point Solutions

Cotiviti ties together providers and payers, including the top 25 US health plans, that collectively serve 300 million members in the United States. In this video, CEO Ric Sinclair describes how the “friction” between providers and payers can be resolved by leveraging smarter infrastructure like what Cotiviti provides.

Sinclair looks beyond technology and data, even beyond the use of AI, to talk about how an underlying platform can bring together all the expert insights and reduce the waste in health care. Ultimately, he wants to eliminate denials and appeals by “getting it right the first time” in billing. This requires more than the application of AI in “silos,” which he predicts are not sustainable. “Coordination” is a key concept he shares while talking about being a healthcare infrasrtucture company that creates value for its users.

He stresses that Cotiviti connects other solutions, rather than providing another point solution on top of the technology healthcare institutions already use. It aims to apply intelligence earlier in financial and clinical processes, embedding it “where decisions actually happen.” He envisions a future where, even if we can’t eliminate all waste, costs will be “flat or down.”

An interesting moment in our interview comes when Sinclair talks about the ongoing “convergence” of providers and payers. He claims that “payers will continue to move closer to care delivery while healthcare providers increasingly assume financial risk.” Another key idea Sinclair shares is “fairness,” which he applies to patients, providers, and payers alike.

Check out our interview with Ric Sinclair from Cotiviti to learn more about the unique ways Cotiviti is solving real problems by serving healthcare’s infrastructure needs.

Learn more about Cotiviti: https://www.cotiviti.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

Cotiviti is a proud sponsor of Healthcare Scene.