< + > Clinical Revenue Cycle Takeaways from 3 Health Systems

Maybe I’ve just been to too many conferences, but you can tell when you’re in a room with a panel of true experts.  You hear it in the way they talk and those who attend.  This was what I saw when I attended the “Clinical Revenue Cycle Transformation: Takeaways from 3 Systems” session hosted by Accuity at the HFMA Annual conference.  Check out the incredible group of panelists:

• Shelley Clyne, MD MPH from Mass General Brigham
• J.J. Melin from MultiCare Health System
• Anne E. Robertucci from Prisma Health
• Candice Daszewski from Accuity

I was able to share some of the key insights and perspectives they shared during the panel on social media which you can also find below along with some additional commentary.

Does RCM need a transformation?  I think that’s an open question.  What doesn’t seem like an open question to me is that RCM is going to be transformed with technology.  What do you think?

JJ Melin was the star of this panel for me.  He wasn’t afraid to state it just how it is for him and his organization along with some really impressively dry humor.  In this case, he highlighted what everyone was talking about at HFMA.  Their organizations are growing, but the mandate from healthcare leaders is to contain costs.  That’s a tough thing to balance for any leader.

If you’re someone working on an RCM related product in healthcare, you better be looking at improving net revenue.  If you’re not, then from the perspective of this panel, you’re probably in trouble.  That’s the biggest priority for them.

Many provider organizations don’t realize the power that they yield.  Plus, some are afraid of how it will impact patients.  However, the hard reality is that it’s important for providers to hold payers that are acting badly accountable.  Otherwise, nothing will ever change.  However, they acknowledged that once addressed, payers will often change quickly to keep your business.

Balance in life, work, and RCM is always a challenge.  Kudos to Accuity and the others on the panel for providing a list of key areas of focus they think are important for a healthcare organization.  DRG downgrades were a hot topic at the conference, but I didn’t hear many solutions.

This was probably my favorite line of the session.  It reminds me of the famous line that busy doesn’t mean effective.  Plus, what you measure matters.

Kudos to Dr. Clyne for pointing out that queries is the wrong metric.  It may be called a vanity metric.  She suggested that higher CMI and less queries would be a much better outcome.

There’s definitely an evolution happening and AI and CDI are going to have a fun time dancing together.  They’re actually complimentary to each other, but it’s going to be a bit of a bumpy road to get there.  AI isn’t better than a human for many things yet, but that’s changing quickly.  Is the culture of our organization ready to accept change?

Possibly the best advice you could get when it comes to AI and CDI.  AI is going to make it appreciably better, but don’t get distracted.  Focus on your KPIs and you’ll know if the tool is the right one or not.

This comment from Robertucci was eye opening.  She’s right that innovation is needed because of the workforce shortage that exists in healthcare and specifically in CDI and RCM.  We can’t apply more humans to the problem.  I also love the acknowledment that another way to address the workforce shortage is working with vendors in the space.  I see this happen a lot with great results if you choose the right partner.

Want to see what the futurel of CDI within RCM looks like?  Check out the list from the panel above.  Do you agree or disagree with the list?  What would you add?

In the discussion of AI medical scribes, it was great to hear the RCM and CDI perspective.  Robertucci highlighted how this change in how RCM and CDI are done is essential to being able to relieve the burden from providers.  It needs to happen at the point of care and that seems like the opportunity that many AI medical scribes are offering or working towards.

This is a big problem in healthcare and a major source of burnout.  What’s the solution?  I think the answer is going to be technology that takes the documentation burden off the doctor so they can do what they were trained to do.  As one speaker said, a doctor isn’t trained to document for reimbursement and yet that’s what they’re required to do today.  However, it is changing.

The panel was quite bullish on what was happening with AI Medical Scribes/ambient clinical voice documentation.  However, they did acknowledge that it’s only going so far right now.  For example, they weren’t even looking at DRGs.

I always love when a session has a great takeaway slide like the one above.  Nice job Accuity for putting this together and leading this panel of Clinical Revenue Cycle experts at HFMA.

What do you think of the above takeaways?  Anything you’d remove or add?  Let us know on social media.

< + > Net Health Acquires Limber Health

Investment Unites Two Leading Outcomes Platforms and Delivers Stronger Results for Enterprise Health Systems and Private Practice Rehab Therapy

Net Health, a trusted source for specialized software solutions that empower restorative care providers across the continuum of care, today announced the acquisition of Limber Health, a digital health company focused on hybrid musculoskeletal (MSK) solutions. The acquisition leverages complementary strengths that support clinicians and patients from “hospital to home,” creating more effective hybrid care models and advancing value-based outcomes.

“I’m excited to welcome the Limber Health team and clients to Net Health,” said Ron Books, CEO at Net Health. “Our mission is and will always be to deliver high-value solutions and a trusted partnership that helps clients deliver better outcomes. With Limber Health joining the team, we can now support our clients across the full care continuum and extend Net Health’s reach to a true hospital-to-home experience. This acquisition extends the value we provide to rehab therapy clients and patients, especially between visits.”

For more than 35 years, Net Health has provided comprehensive clinical, operational, and financial solutions, including specialty electronic health record (EHR) software, patient engagement tools, and predictive analytics. As a part of Net Health, Limber will add an award-winning hybrid in-clinic and digital care model that improves patient engagement to physical therapy, using remote therapeutic monitoring (RTM) and home exercise platforms. For clients, the acquisition brings a significant opportunity to close gaps in continuity of care.

“Joining forces with Net Health marks an exciting new chapter for us,” said Michael Gruner, President at Limber Health. “With the expanded resources and scale, we’re better positioned than ever to help our clients grow and improve health outcomes on a broader scale.”

To learn more about Net Health and how its technology offerings are helping to improve outcomes for restorative care providers, visit nethealth.com. To learn more about Limber Health, visit limberhealth.com.

About Net Health

Net Health is a trusted source for more than 25,000 healthcare organizations across the continuum of care. Our specialized software solutions enable restorative care providers and their organizations to improve both patient outcomes and financial performance. Over 30 years of expertise in wound care and rehab therapy inform our electronic health record (EHR) software, patient engagement tools, and predictive analytics. Our technology platforms help administrators manage workflow, specialists engage with patients, and executives drive business growth. Net Health is a portfolio company of The Carlyle Group, Level Equity, and Silversmith Capital Partners. Learn more at nethealth.com.

About Limber Health

Limber Health is enabling the delivery of the world’s leading hybrid model of in-person and digital musculoskeletal (MSK) care. Developed by physical therapists and physicians, Limber Health empowers providers with a complete digital toolkit for Remote Therapeutic Monitoring (RTM), Home Exercise Programs (HEP), Outcomes Collection, MIPS Reporting, and the shift to value-based care. Clinically validated through research conducted at Mayo Clinic and awarded Most Impactful New Technology by the American Congress of Rehabilitation Medicine, Limber empowers providers in augmenting in-person clinician visits with digital at-home support to best meet patients where they are. To learn more, visit limberhealth.com.

Originally announced June 3rd, 2025

< + > This Week’s Health IT Jobs – July 2, 2025

It can be very overwhelming scrolling though job board after job board in search of a position that fits your wants and needs. Let us take that stress away by finding a mix of great health IT jobs for you! We hope you enjoy this look at some of the health IT jobs we saw healthcare organizations trying to fill this week.

Here’s a quick look at some of the health IT jobs we found:

• Population Health Coordinator – Cottage Health
• Credentialing Specialist – Pride Health
• Manager Health Information Management – Novant Health
• Epic Analyst – Onvida Health
• Behavioral Health Supervisor – Sevita
• Medical Management Policy & Research Analyst I – HMSA
• Women’s Health Program Coordinator – Neighborhood Healthcare
• Medicare Supplement Data Analyst-Healthcare – CVS Health
• Patient Liaison II – CoxHealth
• Medical Necessity Analyst – Pre Services – Tucson Medical Center
• Specialty Healthcare Coordinator – PDS Health
• Compliance & Ethics Analyst – Intermountain Health
• Health Services Administrator – Wellpath
• Service Line Analyst, Clinical Quality – Covenant Health
• HIPAA Privacy Analyst – Sentara Health
• Regulatory Reporting & Clinical Analytics Specialist – Beacon Health System
• Health Information Management Specialist – MultiCare Health System
• Privacy Manager – Boston Medical Center (BMC)
• IIS Public Health Program Specialist 3 (Public Health Program Specialist 3) – Illinois Department of Public Health (IDPH)
• Data Integrity Specialist – UCHealth

If none of these jobs fit your needs, be sure to check out our previous health IT job listings.

Do you have an open health IT position that you are looking to fill? Contact us here with a link to the open position and we’ll be happy to feature it in next week’s article at no charge!

*Note: These jobs are listed by Healthcare IT Today as a free service to the community. Healthcare IT Today does not endorse or vouch for the company or the job posting. We encourage anyone applying to these jobs to do their own due diligence.

< + > Survey from Omega Systems Should Spur Investment in Healthcare Security

In an industry where more than 50% of leaders consider it “inevitable” for a cyberattack to result someday in a patient fatality, cybersecurity takes on an urgency that surpasses business considerations. This statistic comes from a 2025 Healthcare IT Landscape Report by Omega Systems, which also found that 87% respondents admitted to being a victim of a cyberattack, and that at least 1 out of 5 have suffered an attack with an impact on patient care.

Omega Systems is a managed services provider (MSP) and managed security service provider (MSSP) with 200 employees in 6 offices, focusing on supporting companies in highly regulated industries, including financial services and healthcare.

CEO Mike Fuhrman hopes that the results of their survey can help IT managers obtain the internal support and investments needed for proper IT infrastructure, support, and IT security training – which are critical given how frequently the healthcare industry is targeted by cyberattacks.

The current IT landscape, according to Fuhrman, combines several challenges: legacy systems; “data sprawl” with enormous amounts of data to classify, store, and secure; a mix of cloud and on-premises systems; and a deficit of training, particularly around security.

Ignorance, too, remains a common obstacle, particularly among small practices and providers that  assume attackers are only focused on large, prominent institutions; with this mindset, they’ll often delay or altogether forego implementing critical security controls. Fuhrman cautions that every organization should assume they’ll be a target regardless of location, size, or type of practice. A company like Omega can provide 24/7 expert coverage for institutions who lack the money to invest in their own IT or security staff.

The process of improving security, Fuhrman suggests, starts by building an inventory of what’s in your IT environment. From there, companies can prioritize the steps needed for optimization and build a security and compliance roadmap based on likely threats and risks.

With HIPAA regulations evolving, proper cybersecurity controls will become an even greater focus for the industry. Partners like Omega routinely work with healthcare customers to streamline the compliance management process , identifying gaps in security, developing plans for remediation, and storing the necessary documentation to meet audit and compliance requirements.

For organizations who’ve never worked with an MSP or MSSP, Fuhrman suggests a few key criteria to use when evaluating vendors. In addition to customer references, which are often the most trustworthy benchmark of a partner, companies should consider asking about employee cybersecurity credentials and certifications (such as CISSPs), how the partner leverages contractors and manages the vendor due diligence process, and anecdotal evidence on how they’ve responded to and supported customers through cyberattacks in the past. Like surgeries, the more attacks you handle, the better you get.

Check out our interview with Mike Fuhrman from Omega Systems to learn more insights from the health IT landscape report and trends in healthcare security and IT infrastructure.

Learn more about Omega Systems: https://omegasystemscorp.com/industries/healthcare/

2025 Healthcare IT Landscape Report: https://omegasystemscorp.com/insights/white-papers/2025-healthcare-it-landscape-report/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

Omega Systems is a proud sponsor of Healthcare Scene.

< + > A CDI Case Study with Monument Health and Nordic Global

One of the hottest topics at the recent HFMA Annual conference is CDI (Clinical Documentation Improvement).  It makes sense why this is important when you understand that a healthcare organization’s revenue is dependent on the quality of the clinical documentation. That’s why a well done data-driven CDI program is so important for every healthcare organization.

This was illustrated really well to me when I watched the “Maximizing the Impact of Clinical Documentation Improvement: A Data-Driven Approach” session hosted by Nordic Global.  Below you’ll find some of the key points that were shared during the session by Monument Health and Nordic Global experts.

I have to admit that I was surprised when there was a packed house for this session.  Not because this session wasn’t good (It was great), but because the sessions on the show floors of many conferences aren’t very well attended.  At HFMA, there was standing room only for this session.  One of the keys was probably being able to hear first hand from their peer’s experience doing CDI and working with Nordic Global on it.

When I saw this slide, it made me think that it probably was a pretty fair description of CDI at many organizations.  Not enough reporting to show their impact.  Not a broad enough scope to be able to impact the organization as much as possible.  Doing good work, but more opportunity to grow.  Does this sound like CDI at your organization?

One thing I loved about this approach by Nordic and Monument Health was they expanded the scope of CDI, but leveraged data to make sure it was expanded in ways that would have a meaningful revenue impact on the organization.  It wasn’t just expanding CDI to expand CDI, but was expanded based on key data elements that showed a path to quality results.

When it comes to CDI, there are so many areas you can focus on.  I love that they shared how they used CMS and other data to guide their focus areas and potential value that could be created.  They also mentioned that Nordic Global and Monument Health did chart reviews and sample cases on actual data to ensure these benefits would be there for Monument specifically.

Data on its own is useless.

Turning data into action is key to value creation.

I love this table on how they leveraged key data to drive workflow enhancements.

Of course, as they say, the proof is in the pudding.  Check out the results above.  What do you think of these results?

Although, the ROI impact below is even more powerful.

The above is just the impact on one of the Monument Health hospitals.  They saw similar results at their other hospital as well, but scaled to the size of that hospital.

Lots of key learnings from this session.  First, CDI can have a great financial impact on your organization.  Second, leveraging data to target your CDI efforts is key.  Third, data is good, but workflow improvements are better.  Make sure you don’t just analyze the problem, but you actually fix the issues.  Fourth, there’s a lot of value in working with a good partner like Nordic Global who has done this work before.

What do you think of this case study example on the benefits of CDI?  Anything you’d add to it?  Let us know on social media.

Nordic Global is a proud sponsor of Healthcare Scene.

< + > AirStrip Acquires Fifth Eye to Advance Predictive Clinical Surveillance

FDA-Cleared AHI System Adds Near Real-Time Prediction of Hemodynamic Instability, Enabling Earlier Clinical Intervention

AirStrip, a leader in clinical surveillance, decision support, and alarm management solutions, today announced the acquisition of Fifth Eye, the developer of the FDA-cleared AHI System —an innovative software that predicts hemodynamic instability before it becomes apparent in traditional vital signs.

The AHI System enhances clinical decision-making by analyzing non-invasive ECG signals in near real time, providing a dynamic view of a patient’s hemodynamic status. By identifying subtle physiologic changes earlier than standard monitoring tools, AHI enables clinicians to intervene sooner—potentially preventing adverse events and improving outcomes.

“This acquisition accelerates a fundamental shift in how clinical intelligence is delivered,” said Haris Naseem, MD, CEO at AirStrip Technologies. “We’re breaking down silos and equipping care teams with near real-time, predictive insights that can transform patient safety across the continuum of care.”

The acquisition of Fifth Eye follows AirStrip’s recent expansion efforts, including the launch of its Alarm Management middleware solution and the acquisition of DECISIO Health, a provider of critical care decision support tools. Together, these developments reflect AirStrip’s strategy to unify advanced analytics and clinical context into a single platform.

AirStrip’s portfolio is anchored by AirStrip ONE—a vendor-agnostic, HIPAA-compliant platform offering native mobile and web applications, medical device integration, and actionable surveillance. The addition of AHI strengthens this ecosystem by helping clinicians identify which patients require increased attention and which are improving.

“AHI aligns perfectly with our mission to deliver intelligent, actionable insights to the bedside,” added Dr. Naseem. “With AHI, we’re giving clinicians a clearer picture of patient trajectory—enabling more confident and timely care decisions.”

By joining forces, AirStrip and Fifth Eye are pushing the boundaries of predictive medicine, delivering powerful tools to help healthcare providers navigate complexity with greater clarity and precision.

About AirStrip

AirStrip is a leader in clinical surveillance, decision support, and alarm management solutions. Trusted by more than 675 hospitals and health systems across the United States, AirStrip empowers clinicians to deliver timely, data-driven care with actionable insights at the point of care. Learn more at airstrip.com.

Originally announced June 3rd, 2025

< + > H1 Acquires Veda to Solve Healthcare’s Provider Data Challenge and Power Better Care

Acquisition Equips Health Plans with Next-Generation Provider Data Management, Enabling Improved Access to Care and Better Health Outcomes

H1, on a mission to connect the world with the right doctors, today announced that it has acquired Veda Data Solutions, Inc. (Veda). Backed by notable investors like Oak HC/FT and HealthX, Veda provides accurate provider data and automation solutions to health insurance plans. This acquisition tackles one of healthcare’s most fundamental challenges: ensuring accurate information about doctors is available so patients can find the right care.

Information about doctors is the cornerstone of our healthcare system and critical to how health plans operate. It impacts everything from how people select which doctor to see, to ensuring the right doctors are included in insurance networks, to making sure communities have enough physicians to meet diverse needs. Despite its critical importance, healthcare has long struggled with fragmented, outdated, and incomplete provider information, creating inefficiencies for health plans and barriers for patients.

“With this acquisition, we’re tackling a systemic issue that affects nearly everyone in healthcare,” said Ariel Katz, Co-Founder and CEO at H1. “Accurate information about doctors isn’t just a data problem – it’s the foundation for effective healthcare delivery. By solving this challenge, we’re helping ensure everyone can find and access the care they need.”

By acquiring Veda and building on the recent acquisition of Ribbon Health, H1 now offers expanded solutions that address critical needs for how health plans manage provider information. This strategic move advances H1’s vision to create the industry’s first comprehensive end-to-end provider data platform for directories, networks, rosters, credentialing, and provider data management.

“At Veda, we’ve always believed that solving healthcare’s data problem would transform patient care,” said Meghan Gaffney, Co-Founder and CEO at Veda. “Joining forces with H1 turns that possibility into reality. Together, we can finally address this persistent challenge in healthcare, enabling health plans to operate more effectively and focus on what truly matters – delivering exceptional care.”

While this acquisition significantly enhances H1’s offerings for health plans, the impact extends far beyond, reducing administrative burden for providers, creating better experiences for patients, and ultimately creating a healthier future for all.

For more information on H1’s solutions, please visit h1.co.

About H1

H1 continues to build towards its mission of connecting the world to the right doctors. Powered by a robust data platform, H1’s solutions leverage advanced analytics and AI to deliver meaningful insights to over 200 customers, driving inclusive clinical research, improving patient outcomes, and supporting a healthier future for all.

H1 has earned significant recognition for its achievements, including being named one of Forbes’ Best Startup Employers, being listed in the 2024 New York Digital Health 100, and receiving the 2024 Fierce Award for Excellence in Data-Driven Diversity Practices. The company is backed by prominent investors, including Altimeter, Goldman Sachs Asset Management, and Flex Capital, and is ranked among Y Combinator’s Top Private Companies. Learn more at h1.co.

About Veda

Veda blends science and imagination to solve healthcare’s most complex data issues. Using AI, machine learning, and human-in-the-loop automation, our solutions dramatically increase productivity, enable compliance, and empower healthcare businesses to focus on delivering care. Veda’s platforms are simple to use and require no technical skills or drastic system changes because we envision a future for healthcare where data isn’t a barrier—it’s an opportunity.

Originally announced June 3rd, 2025