Wednesday, June 8, 2022

< + > Helping Patients Break Out of Medical Debt: 3 Reasons Digital Engagement Matters

The following is a guest article by Randall Shafer, Executive Vice President and Global Head, Hospital Business at Firstsource. When it comes to patient financial engagement, traditional models are like the hare from “The Tortoise and the Hare”: racing off the starting line, hitting the phones hard and pushing for a customer response. But as […]

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< + > Clinician Surveys and EHR Workflow Improvements Drive Improved Satisfaction and Efficiency

Our recent interview was all about measurements. The Wooster Community Hospital Health System in Wayne County, Ohio achieved a 20% improvem...